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The Bigfoot Unity
™
Diabetes Management System User Guide | Chapter 10
10.4 App
Problem
What it may mean
Internet connection is not currently
available. The App will not be able to
respond to some of your actions.
What to do
Wait a few seconds and tap
Try Again
to see if an internet
connection is re-established. Make sure your phone is connected to
a wireless network, your phone is not in Airplane mode, and wireless
communication is turned on. If you continue to have connection
problems, call Bigfoot Customer Care at (551) 244-3668.
Problem
What it may mean
Scan was unsuccessful.
What to do
Tap
OK
. Try starting the Sensor again with your Phone. If the
problem persists, remove the Sensor and apply a new one.
Problem
What it may mean
There is a problem with your Sensor.
What to do
Tap
OK
. Apply and start a new Sensor.