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The Bigfoot Unity
™
Diabetes Management System User Guide | Chapter 10
Problem
What it may mean
My Meter glucose
result did not appear
on my White Cap.
You checked your blood glucose with your
Meter but the result is not being displayed
on your White Cap.
What to do
Only blood glucose tests taken within the last 10 minutes will be
displayed on the Cap. If it has been longer than 10 minutes, take
another blood glucose reading. Make sure the Meter and Cap are
turned on and within range of each other. If Meter results still do not
appear on the White Cap, use the App to re-pair the Meter to the
Cap. Within the App go to “MY DEVICES,” select “Meter” and tap
Start New Meter
as described in this User Guide.
Problem
What it may mean
Meter does not pair
to the White Cap.
The Meter is too far away from the White
Cap for the pairing to be successful.
What to do
Bring Meter next to the White Cap, wait for the Meter’s screen to
turn off, and try again.