Troubleshooting
65
Troubleshooting
The projector does not turn on.
No picture
Blurred image
Remote control does not work
The password is incorrect
Cause
Remedy
There is no power from the power cable.
Plug the power cord into the AC inlet on the
projector, and plug the power cord into the
power outlet. If the power outlet has a switch,
make sure that it is switched on.
Attempting to turn the projector on again
during the cooling process.
Wait until the cooling down process has
completed.
Cause
Remedy
The video source is not turned on or
connected correctly.
Turn the video source on and check that the signal
cable is connected correctly.
The projector is not correctly connected
to the input signal device.
Check the connection.
The input signal has not been correctly
selected.
Select the correct input signal with the
SOURCE
key on the projector or remote control.
Cause
Remedy
The projection lens is not correctly
focused.
Adjust the focus of the lens using the focus ring.
The projector and the screen are not
aligned properly.
Adjust the projection angle and direction as well
as the height of the unit if necessary.
Cause
Remedy
The battery is out of power.
Replace the battery with new one.
There is an obstacle between the remote
control and the projector.
Remove the obstacle.
You are too far away from the projector.
Stand within 7 meters (23 feet) of the projector.
Cause
Remedy
You do not remember the password.
Please see
"Entering the password recall
procedure" on page 33
for details.
BenQ W1300.book Page 65 Thursday, August 29, 2013 2:07 PM