9. TROUBLESHOOTING
Type of Problem
Possible Causes
Cure
The appliance
does not start
The main switch is turned off
Turn on the switch
The appliance
does not draw
water
The water tap is closed
Open the water tap
The rinsing arm nozzles or the electrovalve filter
are clogged and/or caked with lime deposits
Clean the rinsing arm nozzles, the pipes and the
electrovalve filter. If the machine has a water
softener check the salt content or regenerate the
resins more often
Faulty pressure switch
Replace the pressure switch (call the Technical
Assistance service)
Unsatisfactory
washing results
The washing nozzles are clogged or the washing
arms do not rotate
Unscrew and clean the nozzles and the rotating
column, refit them correctly in their seats
Unremoved grease or starch
Detergent concentration too low
Check tank temperature (which must be between
50 °C and 60 °C).
Adjust the thermostat or check correct heating
element operation
Length of washing cycle inadequate for type of
grime build-up
Choose a longer cycle if possible, otherwise repeat
wash cycle
Wash water too dirty
Empty water from the tub, clean filters; refill the tub
and correctly reposition the filters
Presence of foam
Use of unsuitable products
Use no-foam detergents or reduce the dose in use.
Tub temperature too low
Adjust the thermostat or check correct heating
element operation
Glasses or dishes
are not
completely dry
Insufficient rinse aid
Increase the amount of rinse aid by turning the
screw on the dispenser (see paragraph
Rinse aid
dispenser
)
The rack is unsuitable for the glasses and dishes
Use a suitable rack enabling the dishes to be tilted
so water can run off
The dishes have been too long in the tub
As soon as the cycle stops, remove the rack with
pots and tools so that they can dry more quickly in
the air.
Rinse water temperature is less than 75 °C - 80 °C Check the temperature of the boiler thermostat
Surface of dishes and glasses too rough or porous
for material wear
Replace type of dishes and glasses used
Surface of objects too rough or porous for material
wear
Replace type of the objects used.
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EN