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Site~Rite
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8 Ultrasound System Page 65
16.2.1. Cue™ Needle Tracking System Troubleshooting
To Test the functionality of the Cue™ Needle Tracking System, perform the following steps:
1. Move all metal objects (including the needle) at least 4 inches away from the Cue™ Needle Tracking System
Probe.
2. Move all active electronic devices and magnetic articles at least 3 feet away.
3. Obtain a small container of water.
4. Immerse the end of the probe into the container of water.
5. Check the Performance Indicator bars. Verify there are three or more bars. If there are less than three bars,
perform calibration.
6. Introduce the needle to the probe slowly to observe the overlay. Place the Intersection Window at 1cm depth
below the ultrasound beam.
7. Advance the needle to the Intersection Window until there is a strong needle flash in the Intersection
Window.
8. Observe the location of the needle flash and the needle advancement lines, making sure they contact the
Intersection Window and the needle flash appears in the Intersection Window.
16.3. Pinpoint™ GT Needle Technology Troubleshooting (if enabled)
Troubleshooting - Pinpoint™ GT Needle Technology (if enabled)
SYMPTOM DESCRIPTION SOLUTIONS
Error Code
EC:401-402
Likely cause: Interference
caused by magnetic field due
to:
1. Probe movement during
calibration.
2. Probe movement post
calibration.
3. The Pinpoint™ GT Safety
Introducer Needle is not at
least 2 feet (61cm) away
from the probe when
calibration is initiated.
4. Moving the Pinpoint™ GT
Safety Introducer Needle
close to the probe during
calibration.
5. Interference by proximate
electro-mechanical devices.
6. Interference by proximate
ferrous articles.
7. Interference by proximate
magnetic articles.
1. Move all metal objects including the needle at least 2 feet
(61cm) away from the Pinpoint™ GT Needle Technology
Probe.
2. Lower bed rails.
3. Move all active electronic devices at least 5 feet (1.5m)
away.
4. Do not move the Pinpoint ™ GT Needle Technology Probe
and ask the patient to remain still.
5. Re-calibrate.
Note: If error persists, call Customer Service at: 1-800-545-0890.
An alternate number may be available in the System Information
Tab (see Section 11.5).
Likely cause: Pinpoint™ GT
Needle Technology Probe
malfunction.
1. Turn off and restart the system
Note: If error persists, call Customer Service at: 1-800-545-0890.
An alternate number may be available in the System Information
Tab (see Section 11.5).
Error Code
EC:403 Pinpoint™ GT Needle
Technology Probe malfunction
1. Turn off and restart the system
Note: If error persists, call Customer Service at: 1-800-545-0890.
An alternate number may be available in the System Information
Tab (see Section 11.5).