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Unified Communications Module Installation and Maintenance

Page 7

15-601011 Issue 03l (28 August 2012)

IP Office

The Unified Communications Module:  

1. The Unified Communications Module

The Unified Communications Module is an IP500 base card supported by IP500 V2 systems running IP Office Release 8.0
or higher software. The module is supported by systems running in IP Office Essential Edition, IP Office Preferred Edition
or IP Office Advanced Edition mode and acts as an automatic PREFERRED EDITION license for such systems.

The module is a PC server, enabling various Linux based IP Office applications to run as embedded applications within the
IP500 V2 control unit rather than requiring a separate PC. The Unified Communications Module hosts the following
applications:

·

Linux 
The base operating system installed is CentOS, a Linux operating system. However, no specific knowledge of Linux
is required for installation or maintenance of the Unified Communications Module. 

·

one-X Portal for IP Office 
This is a web browser based application that user's can use to control making and answering calls on their phone. It
also provides a range of gadgets for the user to access features such as their directory, call log and voicemail
messages. The one-X Portal for IP Office application is configured and managed remotely using web browser
access. Each user who wants to use one-X Portal for IP Office needs to be 

licensed

. The Unified Communications

Module acts as an automatic Preferred Edition license that is normally required by the application. 

·

Voicemail Pro 
This is a voicemail server. It provides mailbox services to all users and hunt groups on the IP Office system for
which it is configured. In addition it can be customized to provide a range of call routing and voicemail services. The
Voicemail Pro service is configured and managed remotely using the Windows Voicemail Pro client. A copy of the
Voicemail Pro client can be 

downloaded

 and installed from the Unified Communications Module. The number of

simultaneous connections to voicemail is 

licensed

.The Unified Communications Module acts as an automatic

Preferred Edition license for Voicemail Pro application. 

·

Web Control Menus 
The server's own settings are configured and managed remotely using web browser access. 

Unified Communications Module Capacity

The capacity of the Unified Communications Module is: 

·

IP Office Users: Up to 200 users when running Voicemail Pro and one-X Portal for IP Office. More than 200
users when running just Voicemail Pro.

·

Simultaneous one-X Portal for IP Office Users: 50.

·

Maximum voicemail ports: Up to 20 ports when running Voicemail Pro and one-X Portal for IP Office. Up to
40 ports when running just Voicemail Pro.

·

Small Community Network: Maximum 6 systems. 

Linux is a registered trademark owned by Linus Torvalds. 

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Содержание UC

Страница 1: ...15 601011 Issue 03l 28 August 2012 Unified Communications Module Installation and Maintenance IP Office ...

Страница 2: ...by Avaya and ultimately utilized by End User License types Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key ...

Страница 3: ... 44 4 4 Initial AFA Login Server Maintenance 5 47 5 1 Logging In 49 5 2 Changing the Web Password 50 5 3 Starting Stopping Application Services 50 5 3 1 Starting a Service 50 5 3 2 Stopping a Service 50 5 3 3 Setting a Service to Auto Start 51 5 4 Server Shutdown 51 5 5 Rebooting the Server 52 5 6 Changing the IP Address Settings 53 5 7 Date and Time Settings 54 5 8 Upgrading Applications 54 5 8 1...

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Страница 5: ...Unified Communications Module Installation and Maintenance Page 5 15 601011 Issue 03l 28 August 2012 IP Office The Unified Communications Module Chapter 1 ...

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Страница 7: ...d remotely using web browser access Each user who wants to use one X Portal for IP Office needs to be licensed The Unified Communications Module acts as an automatic Preferred Edition license that is normally required by the application Voicemail Pro This is a voicemail server It provides mailbox services to all users and hunt groups on the IP Office system for which it is configured In addition i...

Страница 8: ...it IP Office Release 8 0 Q1 2012 Service Pack or higher Maximum per Control Unit 1 per control unit IP500 Trunk Card Support WARNING Do Not Remove the Port Cover Except for Maintenance The card is supplied with a removable plastic cover that locates over the external ports LAN USB and HDMI on the faceplate of the card This cover should always be in place during normal operation of the card The cov...

Страница 9: ... the LEDs on the other base cards are solid red The lower LED on the module then flashes red when the LEDs on the other base cards flash red during system initialization before reverting to either green or off when the system reboot is complete Buttons The Unified Communications Module provides the following buttons Upper Button Button 1 This button can be used for the following functions Shutdown...

Страница 10: ...used for the one X Portal for IP Office application This manual is essential if the one X Portal for IP Office needs to be configured to support multiple IP Office servers in a Small Community Network Voicemail Pro Linux Installation Manual This manual covers scenarios where multiple servers are installed within a Small Community Network Voicemail Pro Administration Manual By default the voicemail...

Страница 11: ...plication with details of the other IP Office systems This addition configuration is covered in the one X Portal for IP Office Installation Manual Voicemail Pro In an Small Community Network one Voicemail Pro server is used to store all mailboxes and their related messages greeting and announcements This is referred to the centralized voicemail server However additional Voicemail Pro servers can b...

Страница 12: ... simultaneous instance of TTS usage This license is also used for user email reading User Profile Licenses In order to log into and use the one X Portal for IP Office application a user must be configured and licensed to one of the following user profile roles in the IP Office configuration Office Worker Teleworker or Power User Each role requires an available Office Worker Teleworker or Power Use...

Страница 13: ...Unified Communications Module Installation and Maintenance Page 13 15 601011 Issue 03l 28 August 2012 IP Office Module Installation Chapter 2 ...

Страница 14: ...e servers are installed within a Small Community Network Voicemail Pro Administration Manual By default the voicemail server will provide mailbox services to all users and hunt groups without any configuration being needed This manual covers the administration of the voicemail server using the Voicemail Pro client in order to enable additional features Information Required IP Office Service User N...

Страница 15: ...ient using the module s IP address Internal Addresses The following addresses are used only for internal connections between the IP Office system and the applications running on its Unified Communications Module These addresses are fixed and normally automatically set However you need to be aware of them as they appear in the IP Office system and one X Portal for IP Office configuration settings o...

Страница 16: ...NTP The additional fields for setting the address of the time server or servers to use are displayed To Set the Time Manually Change the setting to None The system s time and date are now set through the menu of an Avaya phone user who has System Phone Rights 4 Click on the save icon to send the configuration back to the IP Office Checking Entering Licenses The IP Office system requires an Essenti...

Страница 17: ...ase card installed will also flash red rapidly plus LED 9 if a trunk daughter card is fitted to the base card The CPU LED on the rear of the system will flash red rapidly The System SD and Optional SD memory card LEDs on the rear of the system are extinguished To restart a system when shutdown indefinitely or to restart a system before the timed restart switch power to the system off and on again ...

Страница 18: ...wdriver remove the cover from the slot on the front of the control unit that will be used for the module This cover is no longer required but should be retained until installation has been completed 4 Allowing the module to rest against the bottom of the slot begin sliding it into the control unit When half inserted check that the module rails have engaged with the slot edges by trying to gently r...

Страница 19: ...d by the LAN1 IP address of the IP Office system and 7070 For example http 192 168 42 1 7070 The IP Office system s LAN1 address is used just for this initial configuration During this process you will set IP address details for the Unified Communications Module that are then used for future access to the card Note that only the LAN1 IP address should be used for this process not the LAN2 IP addre...

Страница 20: ...ess to the module and its applications 6 Select the services that you want the Unified Communications Module to provide for the Unified Communications Module system 7 Click Next Enter and confirm a new password This is the root user password for access to the operating system It is not normally used during Unified Communications Module configuration and maintenance However ensure that you note the...

Страница 21: ...r the module The default setting for the NTP Server is 169 254 0 1 This is an internal address for the IP Office system If this address is used the IP Office system must be configured to gets its time from an external source or to have its time set manually 9 Click Next A summary of the settings is displayed 10 Click Apply Alternatively use the the Previous and Next options to readjust the setting...

Страница 22: ...our browser to the module s new IP address If this does not succeed you will have to enter the new address manually However whichever way you will need to login again You should now see the server configuration menus 13 Though the module and the selected services have been started additional configuration to support those services may be required See Voicemail Pro Configuration and one X Portal fo...

Страница 23: ...p The status of the Unified Communications Module can be checked using System Status Application 1 Using System Status Application access the system 2 Select System The System Hardware Summary includes the UC Module 3 Under System in the navigation tree click on UC Module Details of the module are displayed The buttons at the bottom of the display can be used to shutdown and startup the module ...

Страница 24: ...The port number used can be changed through the Settings General page after logging in 2 The Unified Communications Module login page is displayed The default name and password are webcontrol and web IF PREBUILT STANDARD 3 Select the Language required 4 Enter the name and password configured for Unified Communications Module administration The default name and password are webcontrol and web The p...

Страница 25: ...ations Module Installation and Maintenance Page 25 15 601011 Issue 03l 28 August 2012 IP Office Module Installation Logging on to the Web Menus 5 If the login was successful the Home page for the server is displayed 63 ...

Страница 26: ...d enter http followed by the address of the Unified Communications Module and 7070 The port number used can be changed through the Settings General page after logging in 2 The Unified Communications Module login page is displayed The default name and password are webcontrol and web IF PREBUILT STANDARD 3 Select the Language required 4 Click on the Change password link The change password menu is d...

Страница 27: ... one X Portal for IP Office the voicemail server voicemail language prompts and voicemail TTS languages Refer to the IP Office Technical Bulletins for each release to confirm the new rpms available and whether any other pre requisite rpm files are also needed For the Unified Communications Module an unzip application may also need to be installed or upgraded A separate unzip rpm is made available ...

Страница 28: ...h you have just uploaded rpm files should display a Status of out of date or not installed 9 If an unzip rpm has been uploaded that application should be installed before upgrading any of the other applications a Locate unzip in the Application list If the Status is not installed click on Install b The installation process takes less than a minute and is completed when the Status of the applicatio...

Страница 29: ...Unified Communications Module Installation and Maintenance Page 29 15 601011 Issue 03l 28 August 2012 IP Office Voicemail Pro Configuration Chapter 3 ...

Страница 30: ...icemail Pro Initial Configuration a IP Office Configuration i Adding voicemail licenses ii Check the Voicemail Type Setting b Voicemail Pro Configuration i Install the Voicemail Pro client ii Log in to the Voicemail Pro server iii Change the default administrator password Transferring Settings from a Previous Server If the IP Office system was already configured to operate with an external Voicema...

Страница 31: ...ditional voicemail ports in addition to the 4 enabled by the Preferred Edition Voicemail Pro license above Multiple licenses can be added up to a total of 20 ports when running Voicemail Pro and one X Portal for IP Office or up to 40 ports when running just Voicemail Pro VMPro TTS Linux Voicemail Pro This license enables the use of text to speech facilities using the optional Linux TTS software On...

Страница 32: ...fferent role is intended for the voicemail server see Small Community Networks refer to the Voicemail Pro Installation Manual This section only covers voicemail server support for the IP Office in which it is installed 1 Start IP Office Manager and receive the configuration from the IP Office system 2 Select System 3 Select the Voicemail tab The Voicemail Type should be set to Voicemail Lite Pro T...

Страница 33: ...can be downloaded from the Unified Communications Module using the following process 1 From a client PC start the browser and enter http followed by the address of the server and 7070 2 The server s web login page is displayed Enter the name and password configured for server administration 3 After logging in the Home page for the server is displayed Select the Windows Clients heading 4 Click on t...

Страница 34: ...y used If it cannot do that or it is the first time the client has been started the select mode menu is displayed 3 Select Online The menu for entering the name password and details of the server is displayed 4 Enter the User Name and User Password for an administrator account on the voicemail server The default account is Administrator and Administrator 5 In the Unit Name IP Address field enter t...

Страница 35: ...ail Pro client you can change the password of the Voicemail Pro administrator account being used The default password of the default account must be changed You can also create additional administrator accounts refer to the Voicemail Pro Administrator manual To Change the Voicemail Pro Administrator Password 1 From the File menu select Change Password 2 In the New Password box type the new passwor...

Страница 36: ...nd click OK This will create a backup folder the name of which includes the date and time of the backup and Immediate For example VMPro_Backup_26012011124108_Immediate 5 The time to complete the backup will vary greatly depending on the number of mailboxes and messages being supported by the server Shutting Down the Old Voicemail Server Once the server has been backed up it should be shutdown This...

Страница 37: ...ou can load it onto the Unified Communications Module server directly from the USB2 memory device 1 Insert the USB2 memory device into one of the Unified Communications Module s USB sockets 2 Using a web browser login to the server s web control menus 3 Select Settings On the General tab select the Restore button for the Voicemail service The list of available backups will include the one on the U...

Страница 38: ...terface using the existing root user password This can be done either directly on the server or remotely using an SSH client shell application If logging in at the on the server a At the Command prompt enter login b At the login prompt enter webcontrol c At the Password prompt enter the password the default is web If logging in remotely a Start your SSH shell application and connect to the Unified...

Страница 39: ...Unified Communications Module Installation and Maintenance Page 39 15 601011 Issue 03l 28 August 2012 IP Office one X Portal for IP Office Configuration Chapter 4 ...

Страница 40: ...IP Office application need to have their Profile set to Office Worker Teleworker or Power User and the Enable one X Portal Services option selected To do this requires the addition of licenses for those roles b Enable one X Portal for IP Office users When licenses are available the number of licenses allows the configuration of the equivalent number of users for those roles and then for one X Port...

Страница 41: ...enses 1 Start IP Office Manager and receive the configuration from the IP Office system 2 Select License 3 To add a license click and select License Enter the new license and click OK We recommend licenses are added by cutting and pasting them from the supplied file That avoids potential issues with mistyping 4 The Status of the new license should show Unknown and the name the license should match...

Страница 42: ... 2 Select the IP Office and click OK 3 Enter the user name and password for access to the IP Office configuration settings 4 Click on User 5 Select the user who you want to enable for one X Portal for IP Office operation Select the User tab 6 Change the user s Profile to Office Worker Teleworker or Power User 7 Check that the Enable one X Portal Services check box is selected 8 Note the user Name ...

Страница 43: ...other system Refer to the one X Portal for IP Office Installation Manual one X Portal for IP Office Login 1 Open a web browser and enter the IP address of the Unified Communications Module followed by 8080 onexportal admin html This is the login path for the administrator access to the one X Portal for IP Office application 2 The login menu is displayed If the message System is currently unavailab...

Страница 44: ...or access to the one X Portal for IP Office AFA menus 2 At the login menu enter the name Superuser and the associated password The default password is MyFirstLogin1_0 After logging with the default password you will be prompted the following information including a new password Display Name Enter a name for display in the one X Portal for IP Office menus Password Confirm Password Enter a password ...

Страница 45: ...Unified Communications Module Installation and Maintenance Page 45 15 601011 Issue 03l 28 August 2012 IP Office Server Maintenance Chapter 5 ...

Страница 46: ...ing the administrator name and password you are able to view the status of the services provided by the server and to perform actions such as stopping or starting those services Logging In Changing the Web Password Starting Stopping Application Services Server Shutdown Rebooting the Server Changing the IP Address Settings Date and Time Settings Upgrading an Application Uninstalling an Application ...

Страница 47: ... The port number used can be changed through the Settings General page after logging in 2 The Unified Communications Module login page is displayed The default name and password are webcontrol and web IF PREBUILT STANDARD 3 Select the Language required 4 Enter the name and password configured for Unified Communications Module administration The default name and password are webcontrol and web The ...

Страница 48: ...Unified Communications Module Installation and Maintenance Page 48 15 601011 Issue 03l 28 August 2012 IP Office 5 If the login was successful the Home page for the server is displayed 63 ...

Страница 49: ... the browser and enter http followed by the address of the Unified Communications Module and 7070 The port number used can be changed through the Settings General page after logging in 2 The Unified Communications Module login page is displayed The default name and password are webcontrol and web IF PREBUILT STANDARD 3 Select the Language required 4 Click on the Change password link The change pas...

Страница 50: ...o the service To start all the services that are not currently running click on the Start All button 5 3 2 Stopping a Service 1 Login to the server s web configuration pages 2 Select Home this is normally selected by default after logging in The services and their current status running or stopped are listed 3 To start a particular service click on the Stop button next to the service To stop all t...

Страница 51: ...rocess of stopping services 6 After a few minutes typically no more than 2 minutes though this will vary depending on the hardware specification of the server the server will shutdown 7 Switch off power to the server 5 5 Rebooting the Server Rebooting the server will stop all currently running services and then stop and restart the server Only those application services which are set to Auto Start...

Страница 52: ...tion is obtained by the server making DHCP requests The related fields are greyed out and cannot be set manually instead they show the values obtained in response to the DHCP request IP Address Displays the IP address set for the server If DHCP is not being used the field can be edited to change the setting The Unified Communications Module is physically connected to the LAN1 network of the system...

Страница 53: ... NTP requests to update the date and time The following options are only used if Enable Network Time Protocol is selected NTP Servers This field is used to enter the IP address of an NTP server or servers which should be used when Enable Network Time Protocol is selected Enter each address as a separate line The network administrator or ISP may have an NTP server for this purpose A list of publicl...

Страница 54: ... upgrading of individual components of the operating system and applications supported by the Unified Communications Module If a full reinstallation is necessary following a backup of user data the server can be reinstalled from a USB2 memory device 5 8 1 Loading Application Files onto the Server This method uploads the rpm file for an application onto the Unified Communications Module The files c...

Страница 55: ...cation service Some applications may not support upgrading or downgrading whilst the application is currently installed For those applications the Change Version and Update buttons remain greyed out even if there are updates available in the application file repository These applications must first be uninstalled using the Uninstall button before the Change Version and Update buttons become useabl...

Страница 56: ...in the configured file repository 1 Login to the server s web configuration pages 2 Select the Updates page 3 The Services section displays the current version and latest available version of each application service 4 To uninstall a service click on Uninstall If there are installation files for the application available in the application file repository the button will change to become an Instal...

Страница 57: ... Application Files Voicemail Pro rpm AVAYA VMPro one X Portal for IP Office rpm AVAYA ONEX Windows Client Files exe AVAYA THICK_CL Operation System Files rpm CENTOS Voicemail Pro Each version of the Voicemail Pro server application is split into separate rpm files for the server and each of the prompt languages it supports Unless advised otherwise you should copy or upload the full set of files to...

Страница 58: ...oading Operating System Files This method uploads the rpm file for an application onto the Unified Communications Module The files can then be used to update the IP Office applications The alternative is to use files loaded into a remote software repository 1 Login to the server s web configuration pages 2 Select the Settings menu and then the General sub menu 3 Check that the Local checkbox for O...

Страница 59: ...ications Module web configuration pages 7 Select Settings and then General 8 Uncheck the Local checkbox for Applications Enter the URL of the HTTP server folder into the preceding field 9 Click Save 10 Select Updates 11 If the server is able to access the HTTP folder the details of the versions available will now reflect those available in that folder The message repository error indicates that th...

Страница 60: ......

Страница 61: ...Unified Communications Module Installation and Maintenance Page 61 15 601011 Issue 03l 28 August 2012 IP Office Server Menus Chapter 6 ...

Страница 62: ...he application services hosted by the server Download Create and download archive files of existing log records Updates Display the versions of applications and components installed and the alternate versions available Settings This menu has sub menus for various areas of server configuration and operation General General server settings such as the locations of software update repositories System...

Страница 63: ...e detailed information is available through the Logs page System This table gives a general overview of the sever status This section also provides controls to shutdown or reboot the server Note that it may take up to 10 minutes for CPU usage data to appear after a server reboot Shutdown Selecting this button will start a process that will stop all the application services and then shutdown Unifie...

Страница 64: ...plication drop down is used to select which records are shown Clicking on a column header sorts the records using that column The records shown are all those generated since the last time the log files were archived using the Create Archive command on the Logs Download page For Voicemail Pro the level of log information output is set through the Debug section of the Settings General menu For one X...

Страница 65: ...WinZip To Create Archive Files 1 Click on the Create Archive button Any log records recorded since the last creation of an archive are placed into archive files for each service 2 The new archive files are listed in the web page To Download Archive Files 1 Any archive file can be downloaded by clicking on the file name of the archive file 2 The process for the download and the location to which th...

Страница 66: ...ng or changing the version of any installed application or operating system components you must ensure that you have read the appropriate Avaya Technical Bulletins for the software release The Technical Bulletins detail supported versions of software and known issues or additional actions required for upgrading The menu is divided into 2 sections Services This section displays the current version ...

Страница 67: ...art an update of the related application to the latest available version in the application file repository Uninstall Clicking on this button will uninstall the selected application If there are installation files for the application available in the application file repository the button will change to become an Install button If there are no installation files for the application available in th...

Страница 68: ...Unified Communications Module recheck the version of update files available in the file repository Normally it does this automatically when the Updates page is loaded Review updates Clicking this button will display a list of the available update files This list allows selection of which updates you want to install Update All Clicking this button will install all the available updates without goin...

Страница 69: ... Office Server Menus Updates 6 4 Settings This menu has sub menus for various areas of server configuration and operation General General server settings such as the locations of software update repositories System View and manage the server setting for date time and IP address details 6 4 1 General 69 71 ...

Страница 70: ...t used for logging in If you change this value you must ensure that you do not set it to a value already used by another service or application Protocol Select the protocol used for connection The options are http or https Inactivity Timeout Select the period inactivity before which the web session is automatically logged out Changing this value will require you to login again The options are 5 mi...

Страница 71: ...DHCP request IP Address Displays the IP address set for the server If DHCP is not being used the field can be edited to change the setting The Unified Communications Module is physically connected to the LAN1 network of the system and needs to have an address on that subnet See IP Address Notes Subnet Mask Displays the subnet mask applied to the IP address If DHCP is not being used the field can b...

Страница 72: ... Enable Network Time Protocol is selected Enter each address as a separate line The network administrator or ISP may have an NTP server for this purpose A list of publicly accessible NTP servers is available at http support ntp org bin view Servers WebHome however it is your responsibility to make sure you are aware of the usage policy for any servers you choose Choosing several unrelated NTP serv...

Страница 73: ...figured through the Settings General page The files included in the installation may vary Commonly supplied files are VmPro ClientOnly exe This is the installation package for the Voicemail Pro client application used to administer the Voicemail Pro server application VmPro Mapi exe This is the installation package for the MAPI proxy This can be installed on a Windows PC in the same network as the...

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Страница 75: ...Unified Communications Module Installation and Maintenance Page 75 15 601011 Issue 03l 28 August 2012 IP Office Module Maintenance Chapter 7 ...

Страница 76: ...12 IP Office 7 Module Maintenance The following sections cover various Unified Communications Module maintenance processes Module LEDs Module Buttons Module Removal Attaching a Monitor and Keyboard Loading Windows Voicemail Server Settings Module Battery Module Software Reinstall 77 77 78 79 80 82 85 ...

Страница 77: ... base cards are solid red The lower LED on the module then flashes red when the LEDs on the other base cards flash red during system initialization before reverting to either green or off when the system reboot is complete 7 2 Module Buttons The Unified Communications Module provides the following buttons Upper Button Button 1 This button can be used for the following functions Shutdown If the mod...

Страница 78: ...l also flash red rapidly plus LED 9 if a trunk daughter card is fitted to the base card The CPU LED on the rear of the system will flash red rapidly The System SD and Optional SD memory card LEDs on the rear of the system are extinguished To restart a system when shutdown indefinitely or to restart a system before the timed restart switch power to the system off and on again System Shutdown Using ...

Страница 79: ...ove the Port Cover Except for Maintenance The card is supplied with a removable plastic cover that locates over the external ports LAN USB and HDMI on the faceplate of the card This cover should always be in place during normal operation of the card The cover should only be temporarily removed during maintenance actions that require access to the ports and should be replaced when the maintenance i...

Страница 80: ...nd click OK This will create a backup folder the name of which includes the date and time of the backup and Immediate For example VMPro_Backup_26012011124108_Immediate 5 The time to complete the backup will vary greatly depending on the number of mailboxes and messages being supported by the server Shutting Down the Old Voicemail Server Once the server has been backed up it should be shutdown This...

Страница 81: ...an load it onto the Unified Communications Module server directly from the USB2 memory device 1 Insert the USB2 memory device into one of the Unified Communications Module s USB sockets 2 Using a web browser login to the server s web control menus 3 Select Settings On the General tab select the Restore button for the Voicemail service The list of available backups will include the one on the USB2 ...

Страница 82: ...attery can be removed from its holder by bending the tab out the way and then pulling the battery upwards WARNING Card Remains Hot After System Shutdown When removing an Unified Communications Module from a system care should be taken not to touch the heat sink on the module The heat sink remains hot for a long period after system shutdown WARNING There is a risk of explosion if the battery is rep...

Страница 83: ...ch release to confirm the new rpms available and whether any other pre requisite rpm files are also needed For the Unified Communications Module an unzip application may also need to be installed or upgraded A separate unzip rpm is made available when that is the case Note also that rpm files are also used by other Linux based IP Office solutions In all cases you must confirm that the rpm download...

Страница 84: ...h you have just uploaded rpm files should display a Status of out of date or not installed 9 If an unzip rpm has been uploaded that application should be installed before upgrading any of the other applications a Locate unzip in the Application list If the Status is not installed click on Install b The installation process takes less than a minute and is completed when the Status of the applicatio...

Страница 85: ... of the voicemail data including if selected user messages and prompts The default location for the backup is on the Unified Communications Module Therefore following the backup SSH file transfer should be used to copy the backup files to another PC one X Portal for IP Office The AFA menus supported by one X Portal for IP Office can be used to perform a backup to another PC or to an FTP server Uni...

Страница 86: ...p the download to a temporary directory c Double click on setup exe file to install the application 2 Prepare the USB2 memory device a Insert the USB2 memory device into a USB port on the PC b Select Start All Programs IP Office UC Module USB Initiator c Select the USB2 memory device from the list of detected devices d Click Initiate 3 Load the image file a From the Avaya support web site http sup...

Страница 87: ...he following to install syslinux syslinux s dev sdb1 dd if usr share syslinux mbr bin of dev sdb 4 Mount the USB2 memory device by entering the following mkdir tmp cdimage mkdir tmp stick mount ro loop apc 8 iso tmp cdimage mount dev sdb1 tmp stick 5 Copy the new iso image and other related files to the USB2 memory device by entering the following cd tmp stick mkdir ApcIso cd cp apc 8 iso tmp stic...

Страница 88: ...EDs are off except for regular every 5 seconds amber flashes of the lower LED 7 Restart the module by pressing the upper reset button again and keeping it pressed until the top two LEDs change from orange to off 8 The module will reboot using the image files on the USB2 memory device 9 After a short period the top two LEDs will change to alternately flashing green as the upgrade process takes plac...

Страница 89: ...Unified Communications Module Installation and Maintenance Page 89 15 601011 Issue 03l 28 August 2012 IP Office Additional Processes Chapter 8 ...

Страница 90: ... your SSH shell application and connect to the Unified Communications Module PC The exact method will depend on the application being used The Host Name is the IP address of the Unified Communications Module The User Name is webcontrol The Protocol is SFTP SSH The Port is 22 If this is the first time the application has connected to the server accept the trusted key b If this is the first time the...

Страница 91: ...ons Module PC The exact method will depend on the application being used a Enter the details for the Unified Communications Module The Host Name is the IP address of the Unified Communications Module The User Name is webcontrol The Protocol is SFTP SSH The Port is 22 If this is the first time the application has connected to the server accept the trusted key b If this is the first time the applica...

Страница 92: ... to these commands is controlled by the webcontrol user password the administrator password and an additional configurator password 1 Log in to the server s webcontrol user account If logging in at the on the server a At the Command prompt enter login b At the login prompt enter webcontrol c At the Password prompt enter the password the default is web If logging in remotely a Start your SSH shell ...

Страница 93: ...d restarting show backup application Show information about the backups available for the entered application show backup voicemail Backups opt vmpro Backup Scheduled Immediate VMPro_Backup_07122011075040 Immediate Immediate 2011 12 07 07 5 Backups show config Show a summary of the applications being supported by the Unified Communications Module show config Services Repository http www avaya com ...

Страница 94: ...he server show time Current date and time 15 30 00 21 Apr 2010 show updates application Show the current version of the application and the versions available in the updates repository show updates voicemail Current Voicemail Pro Version 6 0 6 19 Available Versions Voicemail Pro 6 0 7 1 Voicemail Pro 6 0 8 3 Voicemail Pro 6 0 9 5 top Return to the prompt 93 ...

Страница 95: ...plication For a polite shutdown use the stop command help Display general help on entering commands history Display the history of commands used in the current session list Display a list of commands logout End the session and logout password Change the administrator password required to access the Admin prompt restart application Restarts specified application root Access the root user account Th...

Страница 96: ...isplay general help on entering commands history Display the history of commands used in the current session list Display a list of commands logout End the session and logout password Change the configuration password required to access the Configure prompt install application Install an application from the repository repository type link Set the location for the updates repository The type value...

Страница 97: ...Unified Communications Module Installation and Maintenance Page 97 15 601011 Issue 03l 28 August 2012 IP Office Additional Processes Command Line ...

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Страница 99: ...al configuration 40 Install Application 54 Service 54 IP Address 52 71 IP Office Check 40 Select 40 L Linux 10 Local 69 Log Files Age 69 Logging In 47 Login 34 Administrator 40 Logs 64 Application 64 Archive 65 Audit 64 Download 65 Log Files Age 69 M Mask 52 71 Memory Usage 63 Menu Download 65 General 69 Home 63 Logs 64 Logs Download 65 Logs View 64 Services 67 Settings 69 System 68 71 Updates 66 ...

Страница 100: ...tart Services 63 Startup 96 Status 63 Stop 95 Stop Services 63 Subnet Mask 52 71 System 68 71 T Time Timezone 53 71 U Uninstall Application 56 Service 56 Unit Name IP Address 34 Update 95 Services 67 System 68 Updates Services 66 System 66 Upgrading Applications 54 Usage CPU 63 Disk 63 Memory 63 V View Logs 64 Voicemail Pro Configuration 30 Limitations 12 Voicemail Pro Client run 34 Voicemail Pro ...

Страница 101: ...Unified Communications Module Installation and Maintenance Page 101 15 601011 Issue 03l 28 August 2012 IP Office ...

Страница 102: ...terations or amendments to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners This document contains propriet...

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