Note:
At least one path between the Virtual Machine and storage must be maintained at all times. It
may be necessary to take the additional step of resetting the Virtual Machine if the
Rescan All
option does not fix the issue.
Unregistered network connections
Disruptions in network connectivity to the iSCSI ports on the ESXi hosts can cause ports to lose
their registration to the target on the storage system. Select
Host
>
Configuration
>
Storage
adapters
>
iSCSI software adapter
>
Rescan All
from the vCenter menu to rescan the datastore.
Rescanning the datastore should reestablish the port connections.
Recovering the MSC Administrator password
If the Administrator password is changed from the default and subsequently lost, the only way to
recover access to the MSC is to reinstall the MSC OVA as documented in
Using the Management
Server Console
.
vCenter does not boot with error
See the following troubleshooting procedures if the vCenter Server Appliance does not boot with a
fsck failed
error:
https://kb.vmware.com/selfservice/microsites/search.do?
language=en_US&cmd=displayKC&externalId=2081464#EnableBASH
vCenter inventory is empty
Check the size of the
ldapmessages
file if the vCenter inventory is empty. The
ldapmessages
file
does not have any limits on the file size and can grow until it is the size of the partition. Delete the
file and restart all services if this file has consumed all resources on the partition. The vCenter
inventory will return to normal after the restart. Monitor the size of this file going forward and delete
as necessary to prevent the issue from happening in the future.
Performance and latency issues
The following are common causes of performance and latency issues on the Avaya Pod Fx. Perform
these troubleshooting tasks before contacting support.
•
Resource reservations
Search for and remove all resource reservations.
•
Snapshots
Search for and remove all snapshots.
•
Deployment details do not match initial sizing
Performance and latency can be effected if the applications currently deployed on the Avaya
Pod Fx do not match the approved design. Obtain the
Lifecycle Customer Workbook
and
approved design documentation. This represents the agreed design of the Avaya Pod Fx and
is the documentation used to build it. If the applications currently running on the Avaya Pod Fx
outstrip the originally designed capabilities of it, performance will be effected.
HP DL360 10GB vmnic in half-duplex mode
There are instances when a HP DL360 server starts up with a 10GB vmnic in half-duplex mode
when it is connected to a VSP 7254XSQ.
General troubleshooting
October 2017
Troubleshooting the Avaya Pod Fx
™
27