55
Problems encountered
Check to be made
The appliance does not
respond to the instructions
from the pilot wire.
Perform the following checks to check for the correct
transmission of the programming instructions:
Instructions
received
Oscilloscope Ref/
Neutral
Mode obtained
0 Volt
COMFORT
230 V
3 s/5 min.
COMFORT –
1° C
230V
7 s/5 min
COMFORT –
2° C
230 V
ECO
– 115 V negative
FROST
PROTECTION
+ 115 V positive
STOP
HEATING
Within the context of programming using the pilot
wire or a carrier current, the
frost protection
or
load
shedding
instructions take priority.
The delay for switching from the
Comfort
mode to the
Eco
mode is approximately 12 seconds.
If you are unable to resolve your problem, contact a professional, and have the details
of the appliance readily available. Make a note of the temperature in the room and the
temperature you have programmed, if applicable. You might also have to provide the
details that are provided in the Information section of the Expert mode Menu.
APPLIANCE IDENTIFICATION
Before calling our Customer or After Sales services, please note the reference and the
serial number of the appliance. These details are included in the product information
label, which is located on the right side of the appliance.
A Standards, quality labels
B Trade name
C Commercial code
D Manufacturer's reference
E Serial No.
F Manufacturer's No.
(Photo not contractual)
