Handling Calls
To Transfer Without One-Touch Transfer
1.
2.
3.
4.
If your console has DSS or Auto Dial buttons, check the light next
to the button for co-worker’s extension.
■
If the light is on, co-worker is unavailable. See Notes.
■
If the light is off, go to step 2.
Press
Transfer.
The call put on hold automatically (line shows fast flashing green light).
Dial
co-worker’s extension,
or press
DSS
or
Auto Dial
button.
For an unannounced transfer, hang up, press
Speaker,
or use
the headset.
For an announced transfer, announce the call.
■
If co-worker can take a call, hang up, press
Speaker,
or use
headset.
The call is transferred.
■
If co-worker cannot take
held call (flashing green
the call, press the
line button
with the
light) to return to the call. See Notes.
Notes:
■
If co-worker is unavailable, see “Handling Unsuccessful
■
If your console has SA buttons, you need a free SA button
to transfer an outside call with a DSS or Auto Dial button.
■
If your co-worker’s phone has the same line buttons as
your console, you can transfer
outside calls
by pressing
the
Auto Dial
or
DSS
button for your co-worker’s extension
to automatically put the call on hold and place a call to
your co-worker. When your co-worker answers, announce
the line that the call is on and hang up. Your co-worker can
answer the call by pressing the line button with the call.
2-12 Transferring Calls
