Contacting Technical Support C-7
Ordering Documents by Telephone
Obtaining Documents Through the Web Site
To Obtain Customer
Training
Information
To order documents by telephone:
1
From the U.S. or Canada, dial
1.800.487.6809
, or from outside the U.S. and Canada,
dial
1.858.712.0317
.
2
Follow the voice instructions to order documents (for delivery by fax).
Note
There is a limit of five documents per fax request.
To view, download, or order documents through the Applied Biosystems web site:
Step
Action
1
Go to
http://www.appliedbiosystems.com
2
Click
SERVICES & SUPPORT
at the top of the page, then click
Documents on
Demand
.
3
In the search form, enter and select search criteria, then click
Search
at the bottom
of the page.
4
In the results screen, do any of the following:
♦
Click the pdf icon to view a PDF version of the document.
♦
Right-click the pdf icon, then select
Save Target As
to download a copy of the
PDF file.
♦
Select the
Fax
check box, then click
Deliver Selected Documents Now
to have the
document faxed to you.
♦
Select the
check box, then click
Deliver Selected Documents Now
to have
the document (PDF format) e-mailed to you.
Note
There is a limit of five documents per fax request, but no limit on the number
of documents per e-mail request.
To obtain Applied Biosystems training information:
Step
Action
1
Go to
http://www.appliedbiosystems.com
2
Click
SERVICES & SUPPORT
at the top of the page, then click
Training
.
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