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TROUBLESHOOTING GUIDE 

 

To use the Troubleshooting Guide, match up the problem, then follow the solution suggestions. 

After every step, try operating the changer to see if the problem has been solved. 

 

PROBLEM:

 

SOLUTION:

 

 

C. 

The “Empty LED is lit. 

The decimal 

point on the light-up number display is 

“on”

 more than it is 

“off.”

 

 

 

1.   Ensure the hoppers are pushed into the hopper’s harness 

on the back of hopper plate tightly. 

2.   Replace the hopper. 
3.   Replace the hopper’s plate and harness.

 

 

 

D.   The green LED on the Main Logic Board is 

lit,  

       but the light-up display is not. 

 

 
1.   Bad 5 or 12VDC regulator on the Main Logic Board. 
2.   The hoppers are shorted.

 

3.   Replace Main Logic Board.

 

4.   Replace hoppers.

 

 

 

E.   The bill validator accepts and stacks the 

bills, but the meter does not increase. 

 

 
1.   Check continuity and for pin damage to the blue and 

yellow wires on the validator harness. 

2.   Replace the validator wire harness.

 

3.   Replace the validator.

 

 

 

F.   The bill validator accepts and stacks the 

bills, but the meter does increase. 

 

 
1.   Ensure the dip switch settings are still correct.  (#3 

“ON” only) 

2.  

Check the continuity of the brown and purple wires on 
the hopper’s wire harness. 

3.  

The hopper is jammed. 

4.  

Replace the hopper’s wire harness.  

 

 

G.   The bill validator will not pull in the bill, 

and the “Empty” LED is not lit. 

 

 

1.  

Ensure the orange wire going to the “Empty” LED is 
connected to the + or the terminal with the red mark 
by it. 

2.  

Check for 12VDC going to the orange and brown 
wires.  If there is, replace the LED.

 

3.  

Replace the Main Logic Board.

 

4.  

Replace the bill validator.

 

5.  

Replace the validator wire harness.

 

 

 
H.  The bill validator pulls in the bill slightly, 

then rejects it. 

 

 

1.  

Clean the validator.  See enclosed cleaning kit 
instructions. 

2.  

Remove the lower housing (see validator manual) of 
the bill validator.  Ensure the center wheel spins 
freely.  Push straight down on it slightly to loosen.

 

3.  

Replace the bill validator.

 

 

 

I.    The bill validator red status LED flashes a 

“5” error code. 

 

 
1.   Clean the validator optic LEDs.  See enclosed cleaning 

kit instructions. 

2.  

Ensure that all the wire harness plugs are plugged 
firmly into their white female sockets. 

3.  

Contact American Changer technical service (888-741-
9840) to repair your bill validator.

 

 

Содержание AC2002

Страница 1: ...ERIES CHANGER OPERATIONS MANUAL MODELS AC2002 2002 1 ARL Listed STD UL 756 Parts Service 888 741 9840 Service Fax 954 917 5204 Sales 800 741 9840 To order parts only visit our website www americanchan...

Страница 2: ...2 Model Number ________________________ Serial Number ________________________ Tested By ________________________ Date ________________________...

Страница 3: ...ranty work It is the end users responsibility to follow cleaning and maintenance procedures as outlined in the validator manual Any unit returned for repair requiring only a cleaning will be charged a...

Страница 4: ...11 Wire Harness Color and Definitions 11 Hopper Coin Token Sizes General Information 12 Validator Interface 12 Main Logic Board Connector Pin Definitions 13 Functional Description of the Series AC2002...

Страница 5: ...ER FOR YOU 1 Disconnect any and all AC power going to the changer Unplug AC line cord from the Power Module Board and from the wall 2 Slide the hoppers out of the cabinet 3 Note You will need to verif...

Страница 6: ...e Filling the Hoppers section 16 In order to continue you will need to purchase electrical cable conduit a standard 3 prong AC wall outlet and 12 gauge wire We highly recommend hiring a licensed elect...

Страница 7: ...red LED numbers are not counting up rapidly on the Main Logic Board s display the dump mode was not accessed Please try again The Dip Switches The AC2002 changer is capable of dispensing coins in man...

Страница 8: ...8 HOPPER PAYOUT TABLE...

Страница 9: ...9...

Страница 10: ...trols the right hopper s payout Refer to the next table to set up your changer for the settings you need Mode Descriptions Some of the modes are self explanatory while others have sub modes built into...

Страница 11: ...ce Hopper error detected Validator Logic Board 1 Red LED a On Steady Standby Mode waiting for bill insertion b Flashing Error mode go to page for error code information c Off The changer Empty LED is...

Страница 12: ...r Validator Interface Interfacing for all MDB Validators No Dip Switches Validator can be factory programmed or it can be configured using the Configuration Card or a Palm Refer to the validator s Ins...

Страница 13: ...per second in the standby mode 2 During the power up mode the main logic board relay clicks twice enabling power 120VAC to the validator When this relay is not enabled it routes 12VDC ground to the o...

Страница 14: ...our own call your distributor or return the defective hopper to American Changer b Indications for a blocked coin optic or bad hopper logic board are that the out of service LED on the outside of the...

Страница 15: ...male socket s pins so that they are not so spread out 2 If the continuity is infinity then replace that hopper QUICK CODE ERROR DEFINITIONS Figure 5 MAIN LOGIC BOARD on back wall of cabinet Press the...

Страница 16: ...16 Dual Hopper Schematics...

Страница 17: ...17...

Страница 18: ...18...

Страница 19: ...19...

Страница 20: ...ard on Yes NO Is the On Off I O switch on I pressed down Yes Is the 120VAC plug pushed into the bottom of the logic board and into the wall Yes Using a meter check the 2 amp fuse Is it good good Yes N...

Страница 21: ...ins 2 and 7 3 Clean the gold contact plates with steel wool 4 Perform the following steps a Turn the changer off b Ensure that the left hopper plate red connector on the left side of the main logic bo...

Страница 22: ...1 Ensure the dip switch settings are still correct 3 ON only 2 Check the continuity of the brown and purple wires on the hopper s wire harness 3 The hopper is jammed 4 Replace the hopper s wire harne...

Страница 23: ...the area behind the push bar with high pressure or canned air Concentrate on the encoder wheel in the area top center behind the push bar 2 Contact American Changer technical service 888 741 9840 to r...

Страница 24: ...24 Maintenance Information A full size version of the cleaning kit instructions is included in your information packet...

Страница 25: ...9 AC9021 PYRAMID 110V BILL VALIDATOR 10 AC1042 HOPPER EXTENSION CAPACITY 1200 COINS EACH 11 2900 MANUAL PACKET 12 2010 104 LEFT STAINLESS COIN DIVERTER ONLY 13 2010 114 RIGHT STAINLESS COIN DIVERTER O...

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