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APPENDIX F: WARRANTY INFORMATION
Your Anti-Gravity Treadmill is covered by the following warranty:
•
One year parts and labor for the entire machine.
Warranty: AlterG warrants to Customer that the AlterG Anti-Gravity Treadmill is free from
manufacturing defects for a period of one (1) year from original date of purchase. The Warranty
doesn’t cover damage or equipment failure due to misuse, user or other damage, or failure to
comply with environmental, electrical requirements and maintenance as outlined in the AlterG
Anti-Gravity Treadmill User Manual. Any customer modification of the AlterG Anti-Gravity
Treadmill voids the Warranty.
Pro 200 Series
Extended Warranty:
AlterG offers an Extended Warranty on a year by year basis for the AlterG Anti-Gravity
Treadmill as follows:
If you purchase the Extended Warranty at the time of your purchase, AlterG will provide one (1)
free preventative maintenance check and service of the Pro 200 by a qualified technician at the
end of the first year of use.
An Extended Warranty may be purchased after the sale and installation of the AlterG. Extended
warranties are only available within one (1) year of the purchase date of the product and prices
are subject to change.
During the Warranty period or Extended Warranty period, AlterG or its authorized service
technician will diagnose and repair your AlterG Anti-Gravity Treadmill including parts and labor.
The service can range from phone calls and emails to onsite service visits as necessary. If you
choose not to purchase an Extended Warranty from AlterG, you will be billed at the then current
rates for parts and labor plus any travel and/or shipping needed for any service of the product
after the initial one (1) year Warranty expires.
Neither the Warranty nor the Extended Warranty covers lost business opportunity due to your
AlterG Anti-Gravity Treadmill being out of service, nor do the Warranty or the Extended
Warranty cover any damage or equipment failure due to misuse and other user damages. This
includes: failure to comply with environmental and electrical requirements, as well as the
maintenance upkeep protocols outlined in the AlterG Anti-Gravity Treadmill User Manual. Any
customer modification of the AlterG Anti-Gravity Treadmill voids the Warranty. If you must
disassemble the AlterG Anti-Gravity Treadmill to move it, doing so without an AlterG qualified
technician will void the Warranty as well.
