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OsmoTECH XT Single-Sample Micro-Osmometer User Guide
Chapter 8:
Maintenance and
troubleshooting
This chapter describes basic maintenance and
troubleshooting procedures that you can perform.
If you need assistance with service procedures after
reading this chapter, contact Technical Service (see
Contacting Advanced Instruments
). For efficiency, have
the model and serial number from the bottom of the
instrument available when you speak to a technician.
If you need to send your OsmoTECH XT for servicing, a
Technical Service representative will provide you with an
RMA number. Units are not accepted for service without
an RMA number.
CAUTION:
Do not open or remove the instrument
covers unless you are advised to do so by a service
engineer.
If you are advised to open or remove the
instrument covers, always unplug the power cord first.
You could be exposed to electric shock, excessive
temperatures, or mechanical hazards
8.1 Who should perform service
Operators of the OsmoTECH XT should not undertake
any service or maintenance procedure that is not
detailed in this User Guide.
Service or maintenance procedures that are not included
in this User Guide should be performed only by an
Advanced Instruments-trained service technician.
8.2 Issues that require a service technician
If the product requires service for any of the following
reasons, unplug the product from the electrical outlet
and refer service to a qualified service technician:
•
The power cord, extension cord, power strip, or power
input module is damaged.
•
Liquid has spilled into the interior of the product.
•
A foreign object has fallen into the product.
•
The product has been dropped or damaged by a
falling object.
•
There are noticeable signs of overheating or a burning
odor.
•
The product does not operate normally when you
follow the operating procedures.
•
The main supply fuse(s) or any internal fuse(s)
continually fail.
8.3 ESD precautions
A discharge of static electricity from contact with the
human body or other conductor can damage system
boards or static-sensitive devices. Never perform internal
maintenance without following recommended
electrostatic discharge (ESD) protection procedures.