Acer AN515-51, Руководство по обслуживанию

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4-2 Troubleshooting
Troubleshooting
This chapter contains information about troubleshooting common problems associated with the
device.
General Information
The following procedures are a guide for troubleshooting computer problems. The step by step
procedures are designed to be performed as described.
NOTE:
•
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
•
Do not replace a non-defective FRU.
1.
Obtain as much detail as possible about the problem.
2.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or by
repeating the operation that led to the problem.
3.
Use Table 4-1 with the verified symptom(s) to determine the solution.
4.
If the issue is still not resolved, see Online Support Information on page 8-2 .
Table 4-1. Verified Symptoms
Symptoms See
Power on Issues Figure 4-1. Power On Issues on page 4-3
No Display Issues Figure 4-2. No Display Issues on page 4-4
LCD Picture Failure Figure 4-3. LCD Picture Failure on page 4-6
Internal Keyboard Failure Figure 4-4. Internal Keyboard Failure on page 4-7
Touch Pad Failure Figure 4-5. Touch Pad Failure on page 4-8
Internal Speaker Failure Figure 4-6. Internal Speaker Failure on page 4-9
Internal Microphone
Failure Figure 4-7. Internal Microphone Record Failure on page 4-
11
USB Failure Figure 4-8. USB Failure on page 4-12
Wireless/Bluetooth
Function Failure Figure 4-9. Wireless/Bluetooth Function Test Failure on
page 4-13
SD Card Function Failure Figure 4-10. SD Card Function Test Failure on page 4-14
Units Thermal Failure Figure 4-11. Units Thermal Failure on page 4-15
Cosmetic Failure Figure 4-12. Cosmetic Failure on page 4-16
Other Functions Failure Page 4-17