System Functions and Features as of I7.9
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Identification Elements
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3. 5. 1. 2
Incoming call with CDE overflow
If in the event of a CDE overflow the call is routed from one call distribution ele-
ment to another due to the entries under
CDE if busy
or
CDE if no answer
, the redi-
recting information provided to the called user depends on the new destination:
If the destination is
•
an internal user or a user in a private QSIG network, the name/number of the
CDE is transmitted.
•
a virtual network PISN user, the direct dial number to which the call is made is
transmitted.
•
an external user in the public network, no redirecting information is transmitted.
3. 5. 1. 3
Incoming call that is already redirected
The redirecting information is also available to the called user in the case of an in-
coming call redirected via a PISN user or a user in the public network. If the call is
routed via a call distribution element it is useful in certain cases if the name/
number of the CDE is displayed instead of the redirecting information. For this, set
the parameter
Show redirecting information instead of CDE name
to
No
in the CDE
configuration (
Initialization value
=
Yes
).
3. 5. 2
Information displayed to the calling user
The calling user sees not only the called user’s name and number but also that the
call is being redirected and to whom (redirecting information).
Example:
User A calls user B, who has redirected to user C. The display on an Office 45 system
terminal at user A reads:
<CNIP B> / <CLIP B>
forwarded to
<CNIP C> / <CLIP C>
This redirecting information at user A is available for
CFU
,
CFB
, and
Call Deflection
(CD)
. (With CD
forwarded to
is displayed instead of
deflected to
.)
