Identification elements
90
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
4. 5. 1. 3
Incoming call that is already redirected
The redirecting information is also available to the called user in the case of an in-
coming call redirected via a PISN user or a user in the public network. If the call is
routed via a call distribution element it is useful in certain cases if the name/
number of the CDE is displayed instead of the redirecting information. For this, set
the parameter
Show redirecting information instead of CDE name
to
No
in the CDE
configuration (
Default value
=
Yes
).
4. 5. 2
Information displayed to the calling user
The calling user sees not only the called user’s name and number but also that the
call is being redirected and to whom (redirecting information).
Example:
User A calls user B, who has redirected to user C. The display on an system phone at
user A reads:
<CNIP B> / <CLIP B>
forwarded to
<CNIP C> / <CLIP C>
This redirecting information at user A is available for
CFU
,
CFB
, and
Call Deflection
(CD)
. (With CD
forwarded to
is displayed instead of
deflected to
.)
4. 5. 2. 1
Incoming call with local call forwarding
The caller's configuration possibilities for the redirecting information depend on
the call's origin:
If the caller is
• a user in the local PINX, the redirecting information is always transmitted to the
user who is calling.
• a PISN user, a PISN user in a virtual network or a user in the public network, you
can select in the trunk group configuration whether the redirecting information
should be sent to the calling user or suppressed (
Send redirecting information
=
Yes
/
No
).
• a public network user or if the user who redirected the call has activated COLR,
the caller will not see that he is being redirected. If this setting is required only
for internal redirected calls but not external ones, the
COLR for redirected calls
pa-
rameter in the trunk group configuration can be set to
No
.
In a call forwarding chain with several users the name/number of the last user in
the chain is displayed as redirecting information to the calling user.