43
•
Has the sMMI lock been activated by the specialist dealer? If so,
the sMMI only operates with the designated motor (see section
3.2.14 - Anti-theft measures).
•
Do the sMMI contacts on the dock spring back properly? Press
the 8 pins into the dock one after the other using your finger.
Check if the pins spring back. If the pins are stuck, use contact
spray.
The battery cannot be charged
•
Are there any deposits (such as metal filings) on the magnetic
plug of the charger? Carefully check the charger plug and the
battery socket for deposits.
•
Is the ambient temperature <0°C? The battery cannot be
charged below 0°C. Always charge the battery at room
temperature. Observe the information on the charging process
provided in the operating instructions of the charger, especially
the error codes.
No motor assistance (sMMI operative, motor assistance not available)
•
First check the correct alignment of the motor cable and motor
plug to each other (see section 4.1).
•
Does an error message appear on the display? If so, follow the
respective recommendations (see section 3.2.11). Was the
switch-on routine of the lighting observed? (see section 3.2.3).
•
Is the system permanently in the recuperation mode? If so, check
the brake lever switch located on the rear wheel brake lever (only
for sMMIs with brake cable) for proper fit.
•
Has the sMMI been correctly attached to the dock (see section
3.1)?
The recuperation/the downhill assistant does not work
•
Is the battery charge level >90%? Recuperation only works with
a battery charge level
≤
90%.
•
Is the current travelling speed less than 15 km/h? Recuperation
is not possible below 15 km/h.
•
Is the current travelling speed more than 28 km/h? Recuperation
is not possible above 28 km/h.
The assistance levels cannot be changed while being at stop
•
You have activated the pushing aid in the menu. As soon as you
start to pedal, you can select the assistance levels. Alternatively,
you can deactivate the pushing aid via the menu again (see
section 3.2.7).
The motor does not operate at full power output
•
The motor might be in a high temperature range. From an
electronics temperature of 80°C, power is gradually reduced. Let
the Pedelec cool down for about 10 minutes (in the shadow) and
then continue your ride.
The symbol of the service reminder (section 3.2.11) is shown on the
display.
•
You can continue to ride your Pedelec without any restrictions.
But please arrange a service appointment with your specialist
dealer. They can then reset the display.
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