
134
V6100 and V7122 User Guide
To view the IP
Æ
Tel and Tel
Æ
IP Call Counters information:
Open the Call Counters screen you want to view (
Status & Diagnostics
menu >
Gateway Statistics
submenu); the relevant Call Counters screen is displayed.
Figure 64
shows the ‘Tel
Æ
IP Call Counters’ screen.
Figure 64
Tel
Æ
IP Call Counters Screen
Table 38
Call Counters Description
Counter Description
Number of
Attempted Calls
This counter indicates the number of attempted calls.
It is composed of established and failed calls. The number of established calls is
represented by the ‘Number of Established Calls’ counter. The number of failed calls is
represented by the five failed-call counters. Only one of the established / failed call
counters is incremented every time.
Number of
Established
Calls
This counter indicates the number of established calls. It is incremented as a result of one
of the following release reasons, if the duration of the call is bigger then zero:
GWAPP_REASON_NOT_RELEVANT (0)
GWAPP_NORMAL_CALL_CLEAR (16)
GWAPP_NORMAL_UNSPECIFIED (31)
And the internal reasons:
RELEASE_BECAUSE_UNKNOWN_REASON
RELEASE_BECAUSE_REMOTE_CANCEL_CALL
RELEASE_BECAUSE_MANUAL_DISC
RELEASE_BECAUSE_SILENCE_DISC
RELEASE_BECAUSE_DISCONNECT_CODE
When the duration of the call is zero, the release reason
GWAPP_NORMAL_CALL_CLEAR increments the ‘Number of Failed Calls
due to No Answer’ counter. The rest of the release reasons increment the
‘Number of Failed Calls due to Other Failures’ counter.
Number of
Failed Calls due
to a Busy Line
This counter indicates the number of calls that failed as a result of a busy line. It is
incremented as a result of the following release reason:
GWAPP_USER_BUSY (17)
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