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801314UK - G4 Boiling chilled commercial installation instructions - June 2016 - V2.04
Trouble shooting
System fault
message
Possible cause
Solutions
Power Board Fault
Electrical disruption
Check power supply and all fuses
Interface Fault
Internal fault
Call Zip Service
Level Board Fault
Internal fault
Call Zip Service
Condenser Screen Blocked Blocked air filter
Remove blockage / clean filter / check user guide
Water leak, Isolate Mains Water leak
Turn off mains water supply / call for service
Compressor Over Run
Compressor too hot
Check ventilation
Water Supply Failure
No water
Check water supply is turned ON
Hot Sensor Open
Internal fault
Call Zip Service
Hot Sensor Closed
Internal fault
Call Zip Service
Cold Sensor Open
Internal fault
Call Zip Service
Cold Sensor Closed
Internal fault
Call Zip Service
Flood Sensor Open
Internal fault
Call Zip Service
Condenser Sensor Closed Internal fault
Check ventilation / call Zip Service
Condenser Sensor Open
Internal fault
Check ventilation / call Zip service
Heater Fuse / Driver Fault Internal fault
Call Zip Service
Heater Driver Fault
No hot water
Call Zip Service
Compressor Driver Fault
No chilled water
Call Zip Service
Hot Sensor Degraded
Internal fault
Call Zip Service
Condenser Overtemp
Blocked air filter
Remove blockage / clean filter / check user guide
A DC Pump is faulty
Internal fault
Call Zip Service
Steam too Cool
Internal fault
Call Zip Service
Steam Sensor Open
Internal fault
Call Zip Service
Steam Sensor Closed
Internal fault
Call Zip Service
Hot Tank Over filled
Internal fault
Call Zip Service
Comp Fuse/Driver Fault
Internal fault
Call Zip Service
Hot Tank Under filled
Low water pressure
Check water supply
Boil Dry Protection
Safety activated
Turn OFF/ON power to reset
Flash Memory corrupted
Internal fault
Call Zip Service
Flow Sensor Fault
Internal fault
Call Zip Service
Call an electrician, a plumber, or Zip on 0345 6 005 005 for assistance, service, spare parts or enquiries.
