Yealink Telkom W52P, Configuration Manual

Page: 85 / 102

Call Features
73
To transfer a call to another party when there are two calls on the handset via the
handset:
1. Place a call to user A.
2. Place another call to user B.
Two calls are established on the handset.
3. Select the desired call (e.g., the call with user A) and make sure the call is active.
4. Press the Options soft key, and then select Call Transfer.
The LCD screen displays the target party (user B) you will transfer the call to.
5. Press the Transfer soft key to complete the transfer.
The LCD screen prompts “Call Transferred”, and then the handset returns to the idle
screen. Call is established between user A and User B.
Blind transfer on hook allows the IP phone to complete the blind transfer through
on-hook. Attended transfer on hook features allows the IP phone to complete the
semi-attended/attended transfer through on-hook.
To configure transfer on hook feature via CommPortal phone configurator:
1. Click on Features->Transfer.
2. Mark the desired radio box in the Blind Transfer on Hook field.
3. Mark the desired radio box in the Attend Transfer on Hook field.
4. Click Save changes to accept the change.
5. Perform auto provisioning on the phone to download above configurations. For
more information on how to perform auto provisioning, refer to
Downloading
Configuration Files on page 17 .
Then you can complete transfer via on-hook without the need to press or the
Transfer soft key.