| Advanced Phone Features |
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Any group member can answer an incoming call for the shared line. When a group member answers an
incoming call,
a red status bar will appear under the shared line appearance. Other members can view the status of a call
on the shared line by tapping the corresponding shared line appearance.
Placing a SLA Call on Hold
Procedure
Press
or tap
Hold
to place the call on hold.
All group members are notified of the call's hold status by a flashing red status bar under the shared line
appearance on all members' phones.
Resuming Held SLA Calls
Any SLA member can resume a held call on the shared line.
Procedure
1.
Tap the shared line appearance (flashing red status bar) on the SLA screen to view the held call.
2.
Select
Resume
.
Missed and Received Calls on Shared Lines
If all SLA group members do not answer an incoming call, the call is logged as missed calls on all the phones. If any
SLA group member answers the incoming call, the call is logged as received calls on all the phones. The duration of
the call is only shown to the receiver in the call history.
Branch Office Resiliency
Branch office resiliency is critical for multi-site deployments of Skype for Business where the control servers are
located at a central site or data center. It allows branch site users to continue to have Enterprise Voice service and
voicemail (if voicemail rerouting settings are configured) when the branch site loses the connection to the central
site. In this situation, your phone will prompt” Limited service due to outage”, and the presence icon is displayed as
Unknown. When the WAN connection between the branch site and central site becomes available, the phone comes
Summary of Contents for T58A Skype for Business
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