Yealink T3 Series IP Phones User Guide
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Placing Calls on a Shared Line
You can place one or multiple calls on a shared line.
The phone places a call on the first shared line key automatically. You can select the desired shared line key first
and place a call using this key.
Related Topic
Answering Calls on a Shared Line
You can answer one or more calls on the shared line.
When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call
can be answered on any one of the phones. Incoming calls will be distributed evenly among the available shared
line keys.
Note
: If the number of incoming calls is greater than the configured line keys, the line keys will be used by sequence cir-
culation. Contact your system administrator for more information.
Related Topic
Placing a Call on Public Hold
You can place a call on public hold that any shared line phone can retrieve the held call.
Procedure
1.
During a call, select
Hold
.
The call is held on your phone, and all of the phones registered with a shared line show the call is in a held
state on the shared line key.
Placing a Call on Private Hold
In the SCA scenario, you can place a call on private hold that only you can retrieve the held call.
The
PriHold
soft key can be preset by your system administrator, you can also set a line key as the private hold key
manually if the
PriHold
soft key is not available on your phone. You need to configure a private hold key before you
place the call on private hold. Private Hold key is not available on the T30P/T30 phone.
Procedure
1.
Go to
Menu
>
Features
>
Dsskey
.
2.
Select the desired line key.
3.
Select
Key Event
from the
Type
field.
4.
Select
Private Hold
from the
Key Type
field.
5.
(Optional.) Enter the string that will display on the phone screen in the
Label
field.
6.
Select
Save
.
Tip
: By default, you can long press the desired line key to set it.
During an SCA call, press
PriHold
or Private Hold key on the phone (You may need to press the
More
((
)
soft key to see the
PriHold
soft key). Then the call is held on your phone, and the other phones registered with a
shared line show the call is in the busy state on the shared line key. Other users on the shared line cannot resume
your held call.
