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Yealink SIP-T41S, User Manual

The Yealink SIP-T41S user manual is a comprehensive guide that provides detailed instructions on setting up and using the SIP-T41S IP phone. This manual can be downloaded for free from manualshive.com, ensuring users have all the necessary information to maximize the full potential of this feature-rich product.

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Maintaining  Your  Phone 

231 

Maintaining Your Phone 

When your phone is unable to operate properly, you need to investigate or troubleshoot issues 
among other tasks your administrator may ask you to perform. This chapter explains how to 
perform maintenance tasks on your phone: 

 

Diagnosing the Network

 

 

Rebooting Your Phone

 

 

Resetting to Factory Settings

 

 

Updating the Phone Configuration

 

 

Export All Diagnostic Files

 

Diagnosing the Network 

The wrong network settings may result in inaccessibility of your phone and poor network 
performance. In this case, your system administrator may ask you to use the “Ping” or “Trace 
Route” method to check whether the network is connected, and to analyze the network fault. 

Checking the Network Using “Ping” Method 

Procedure:

 

1.

 

Navigate to 

Menu

->

Features

->

Diagnostics

->

Network

->

Ping

. 

2.

 

Enter the desired IP address or URL in the 

Ping IP or URL

 field. 

3.

 

Press 

Start

. 

The screen displays the network status information. 

 

4.

 

Press 

Back

 to back to the preview screen. 

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Summary of Contents for SIP-T41S

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Page 2: ...ress written permission recipient shall not reproduce or transmit any portion hereof in any form or by any means with any purpose other than personal use Warranty 1 Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRAN...

Page 3: ...d to abide by all its terms and conditions just as if you had signed it The EULA for this product is available on the Yealink Support page for the product Patent Information China the United States EU European Union and other countries are protecting one or more patents of accompanying products and or patents being applied by Yealink Customer Feedback We are striving to improve our documentation q...

Page 4: ...the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be downloaded online http www yealink com GPLOpenSource aspx BaseInfoCateId 293 NewsCateId 293 CateId 293 Downloaded from ManualsNet com search engine ...

Page 5: ... system administrator or determined by your phone environment As a result some features may not be enabled or may operate differently on your phone Additionally the examples and graphics in this guide may not directly reflect what is displayed or is available on your phone screen This user guide contains information for the following Yealink products SIP T48S IP phones SIP T48G IP phones SIP T46S ...

Page 6: ...on Guide which provides detailed instructions for how to use an optional wall mount bracket to mount your phone on the wall Administrator Guide which provides the detailed information on how to configure phone features for system administrator Regulatory Notice which provides information for all regulatory and safety guidance In This Guide This guide mainly takes the SIP T46S IP phone as an exampl...

Page 7: ...ns 13 Power LED Indicator 13 Line Key LED 14 User Interfaces 16 Phone User Interface 16 Web User Interface 29 Features Configurable via Phone Web User Interface 30 Getting Started 37 Phone Initialization 37 Phone Status 37 Viewing the Phone Status 38 Basic Network Settings 39 Configuring the DHCP 39 Configuring the Static IPv4 Address 40 Configuring the Static IPv6 Address 41 Registration 41 Regis...

Page 8: ...cal Directory 72 Blacklist 82 Mobile Contacts 84 Remote Phone Book 86 Call History Management 87 Viewing History Records 88 Placing a Call from History Records 88 Adding a Contact to the Local Directory Blacklist 88 Deleting History Records 89 Disabling History Record 90 DSS Keys 90 Line Keys 91 Programmable Keys 102 Dial Plan 104 Configuring the Replace Rule 105 Configuring the Dial Now 106 Confi...

Page 9: ...3 Muting and Unmuting a Call 124 Muting and Unmuting While Dialing 124 Call Hold Resume 125 Holding a Call 125 Resuming a Held Call 125 Do Not Disturb DND 126 Configuring the DND Modes 127 Phone Mode 127 Custom Mode 128 Configuring DND Emergency and Authorized Numbers 130 Call Forward 131 Static Forwarding 131 Dynamic Forwarding 136 Call Transfer 136 Configuring Transfer Mode via Dsskey 136 Enabli...

Page 10: ...163 Call Recording 165 Recording Using a USB Flash Drive 165 Recording Using a Record Key 172 Hot Desking 173 Configuring a Hot Desking Key 174 Using a Hot Desking Key 174 Intercom 175 Configuring the Intercom Feature on the IP Phone 176 Using Intercom 178 Multicast Paging 178 Sending RTP Stream 179 Receiving RTP Stream 182 Using Multicast Paging 184 Automatic Call Distribution ACD 185 Configuring...

Page 11: ...ing Method 231 Checking the Network Using Trace Route Method 232 Rebooting Your Phone 232 Resetting to Factory Settings 233 Updating the Phone Configuration 234 Export All Diagnostic Files 235 Appendix 237 Appendix A Time Zones 237 Appendix B Menu Structure 239 For the SIP T48S T48G IP phone 239 For the SIP T46S T46G IP phone 240 For the SIP T42S T42G T41S T41P T40G T40P 241 Downloaded from Manual...

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Page 13: ...e the phone web user interfaces Topics include Hardware Icons and Status Indicators Instructions LED Instructions User Interfaces Contact your system administrator for assistance or more information Hardware The main hardware of IP phones are the phone screen and the keypad For the SIP T48S T48G IP Phone The following figure displays the hardware features on the SIP T48S T48G IP phone Downloaded f...

Page 14: ...phone is muted HOLD Key Hold an active call or resumes a held call TRANSFER Key Transfers a call to another party Speakerphone Key Toggles the hands free speakerphone mode on or off The LED indicator glows green when hands free speakerphone mode is activated MESSAGE Key Accesses voice messages when the voice mail code is configured Configures the voice mail code when the voice mail code is not con...

Page 15: ...unt Quick Installation Guide for Yealink IP Phones Hookswitch Lifts the handset from the handset cradle then the hookswitch bounces and the phone connects to the line Rests the handset on the handset cradle then the phone disconnects from the line automatically For the SIP T46S T46G T42S T42G T41S T41P T40G T40P IP Phone The following figure displays the hardware features here takes SIP T46S IP ph...

Page 16: ... when headset mode is activated MUTE Key Mutes or un mutes your audio during calls On the SIP T46S T46G T42S T42G T41S T41P IP phone the LED indicator glows red when the microphone is muted MESSAGE Key Accesses voice messages when the voice mail code is configured Configures the voice mail code when the voice mail code is not configured HOLD Key Hold an active call or resumes a held call Note Ther...

Page 17: ...cradle when the IP phone is mounted vertically For more information on how to adjust the reversible tab refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones Hookswitch Lifts the handset from the handset cradle then the hookswitch bounces and the phone connects to the line Rests the handset on the handset cradle then the phone disconnects from the line automatically Icons and ...

Page 18: ...ent Mode Phone Lock Missed Calls Call Forward SIP T42S T41S Recording in progress Using a USB flash drive SIP T42S T41S Recording paused Using a USB flash drive Bluetooth Mode Bluetooth headset paired and connected Bluetooth Enabled mobile phone paired and connected Wi Fi connection successful Wi Fi connection failed Downloaded from ManualsNet com search engine ...

Page 19: ...ption T48S T48G T46S T46G Hold Public Hold Private Hold DND Voice Mail SMS Direct Pickup Group Pickup DTMF Prefix Local Group XML Group LDAP XML Browser Conference Forward Transfer ReCall Record URL Record Recording in process Record URL Record Multicast Paging Group Listening Paging List Hot Desking Downloaded from ManualsNet com search engine ...

Page 20: ...2G T41S T41P T40G T40P The private line registers successfully The shared bridged line registers successfully Register failed Flashing Registering DND is enabled on this line Call forward is enabled on this line Icon indicators associated with call park retrieve park Icons Description T48S T48G T46S T46G Park successfully Idle state Park failed Ringing state Downloaded from ManualsNet com search e...

Page 21: ...ine is busy or in a call Monitored line is placed on hold Monitored line is parked BLF BLF List registers failed Note Icon indicators associated with intercom Icons Description T48S T48G T46S T46G Target extension is available Target extension is ringing Callout Target extension is dialing Talking Target extension is busy or is in a call Your system administrator can customize the BLF key LED stat...

Page 22: ...ssociated with a shared line The Local SCA Phone is involved in an SCA call while the Monitoring SCA Phone is not involved in the SCA call and used for monitoring shared line Icon Description T48S T48G T46S T46G The shared line is idle Monitoring SCA Phone Monitoring SCA Phone The shared line is seized Flashing The shared line receives an incoming call Flashing The shared line is dialing The share...

Page 23: ... on hold Icon indicators associated with a bridged line The Local BLA Phone is involved in a BLA call while the Monitoring BLA Phone is not involved in a BLA call and used for monitoring bridged line Icon Description T48S T48G T46S T46G The bridged line is idle Monitoring BLA Phone Monitoring BLA Phone The bridged line is seized Flashing The bridged line receives an incoming call Flashing The brid...

Page 24: ...record key Icon Description T48S T48G T46S T46G T42S T42G T41S T41P T40G T40P Recording box full Record failed Recording Start recording failed Stop recording failed Icon indicators associated with call history Icon Description T48S T48G T46S T46G T42S T42G T41S T41P T40G T40P Received Calls Placed Calls Missed Calls Forwarded Calls Downloaded from ManualsNet com search engine ...

Page 25: ...red 1s The phone receives a voice mail or text message Solid red for 500ms and off for 3000ms alternately The phone enters power saving mode It is only available on the SIP T48S T48G T46S T46G IP phone Off The phone is powered off The phone is idle The phone is busy The call is placed on hold by you or by the remote party The call is muted Note The above is the default LED status since the status ...

Page 26: ...t key LED Status Description Solid green The monitored user is idle Fast flashing red 200ms The monitored user receives an incoming call Solid red The monitored user is busy The monitored user s conversation is placed on hold This LED status requires server support Slow flashing red 1s The call is parked on the monitored user Off The monitored user does not exist Line key LED used as a page switch...

Page 27: ...is seized The call on shared line is barged in by the other shared line party Slow flashing green Local SCA Phone Slow flashing red Monitoring SCA Phone The call on shared line is placed on public hold Slow flashing green Local SCA Phone Solid red Monitoring SCA Phone The call on shared line is placed on private hold In a multi party call all the participants place the call on hold Line key LED as...

Page 28: ... via web user interface is available for you to operate or configure your IP phone This guide mainly takes phone user interface as an example Phone User Interface Before you use the phone you need to understand the phone screen layout how to navigate menus and fields and how to enter and edit data Idle Screen After starting up successfully the phone enters Idle screen automatically From the Idle s...

Page 29: ...ted in line key 11 27 refer to DSS Keys for more information The wallpaper can be customized refer to Changing Wallpaper on the Idle Screen for more information The Idle screen on SIP T46S T46G IP phone is shown as below For SIP T42S T42G T41S T41P IP phone the page icons appear only when you assign functionality to line key located in line key 7 15 refer to DSS Keys for more information The Idle ...

Page 30: ...Directory and USB to navigate menus and fields and customize your phone Note that the Advanced Advanced Settings option is only accessible to the administrator and the default administrator password is admin case sensitive Note The Menu screen on SIP T48S T48G IP phone is shown as below For a better understanding of the menu structure please refer to Appendix B Menu Structure If your IP phone does...

Page 31: ...en on SIP T40G T40P IP phone is shown as below History Screen When the phone is idle you can press tap the History soft key or navigate to Menu History to access the History screen for viewing and managing the history records For more information refer to Call History Management Downloaded from ManualsNet com search engine ...

Page 32: ...one is shown as below You can press the left and right navigation key to switch among the history lists Directory Screen The Directory screen is made up of Groups screen and Contacts screen When the phone is idle you can press tap Directory Dir soft key or navigate to Menu Directory to access the Groups screen From this screen you can view and manage groups or select the desired groups to view and...

Page 33: ...ialing screen The Directory screen on SIP T48S T48G IP phone is shown as below On SIP T46S T46G T42S T42G T41S T41P T40G T40P IP phone you can press the navigation key to switch among the groups The Directory screen on SIP T46S T46G IP phone is shown as below Downloaded from ManualsNet com search engine ...

Page 34: ...ired line key or navigate to Menu Features DSS Keys to assign functionality For more information refer to Line Keys On SIP T48S T48G IP phone you can fold or unfold the line key list on the Idle screen The Line Key screen on the SIP T48S T48G IP phone is shown as below Downloaded from ManualsNet com search engine ...

Page 35: ...creen The placed call records display on the LCD screen From Dialing Pre dialing screen you can use phone dialpad or onscreen dialpad to enter and edit data The contacts whose name or phone number matches the entered characters appear on the LCD screen You can select the desired contact to place a call directly Note Your system administrator can configure search source list in dialing and disable ...

Page 36: ...he SIP T48S T48G IP phone is shown as below SIP T48S T48G On the SIP T46S T46G T42S T42G T41S T41P T40G T40P IP phone you can press the Directory soft key to access the directory lsit For more information refer to Configuring List s for the Directory Dir Soft Key The Dialing screen on the SIP T46S T46G IP phone is shown as below Downloaded from ManualsNet com search engine ...

Page 37: ...e call and a held call the Calls screen on SIP T48S T48G IP phone is shown as below On the SIP T46S T46G T42S T42G T41S T41P T40G T40P IP phone you can press up or down navigation keys to switch among calls When there is an active call and a held call the Calls screen on SIP T46S T46G IP phone is shown as below When there is an active call and a held call the Calls screen on SIP T42S T42G T41S T41...

Page 38: ...P Phones Enter the main menu Tap Menu Press Menu soft key Return to the Idle screen Tap Go back to the previous menu Tap Press Press the Back soft key Select an item Tap the item Scroll to the item by pressing or and then press Use the dialpad keys to select items that have index numbers Scroll through items Tap or to scroll through items page by page If you are in the call history local directory...

Page 39: ...d you are using press the dialpad key one or more times to view the character or number options and stop to select Wait for one second after you input a character or number then input the next character or number The following table lists character or number options on dialpad in different input methods Input Modes Dialpad 2aB abc Abc title case ABC 123 1 1 2abcABC abc2ä æå à á â ã ç abc2ä æå à á ...

Page 40: ...ercase ABC numeric 123 alphanumeric 2aB uppercase and lowercase Abc and lowercase abc input modes For example if the input mode is ABC To enter A press once To enter B press twice quickly To enter C press three times quickly To enter 2ÄÆÅÀÁÂÃÇ press more than three times quickly Note When you are in the uppercase ABC uppercase and lowercase Abc or lowercase abc soft key input mode is not available...

Page 41: ...right to select the entire field of data so that the data is highlighted and then tap the Delete soft key or It is only available on the SIP T48S T48G IP phone Web User Interface In addition to the phone user interface you can also customize your phone via web user interface In order to access the web user interface you need to know the IP address of your new phone by pressing the OK key on the ph...

Page 42: ...s Preference Features Configurable via Phone Web User Interface The main features you can customize for the IP phone via phone user interface and or via web user interface are listed in the following table Features Phone User Interface We User Interface Note Network Settings Basic Network Settings DHCP IPv4 IPv6 Registration Account Registration Default Account X Basic Phone Settings Wallpaper Onl...

Page 43: ...Power Saving X Logo Customization X Not available for the SIP T48S T48G T46S T4 6G IP phone Backlight Contrast Only available for the SIP T40G T40P IP phone Language Phone Language X Web Language X Time Date SNTP Settings Manually Settings Time Date Format Administrator Password Key As Send Phone Lock Phone Lock Settings Unlock PIN Emergency Number X Audio Settings Ring Tones Phone Ring Tone Accou...

Page 44: ...vailable for the SIP T48S T48G T46S T4 6G IP phone Remote Phone Book Remote Phone Book URL X Remote Phone Book Management X Call History Management History Management X History Settings DSS Keys Line Keys Line Keys Configuration Multiple Line Key per Account Auto Linekeys X Number of Line key X Label Length X Only available for the SIP T48S T48G T46S T4 6G IP phone Page Tips X Not available for th...

Page 45: ...d Mode X Forward Emergency X Call Transfer Transfer Mode via Dsskey X Allow Trans Exist Call X Not available for the SIP T48S T48G T46S T4 6G IP phone Call Waiting Network Conference X Call Park Retrieve FAC Mode X Transfer Mode X Call Pickup Directed Call Pickup X Group Call Pickup X Anonymous Call Anonymous Call Rejection Advanced Phone Features Busy Lamp Field BLF BLF Pickup X BLF List BLF Key ...

Page 46: ...X Automatic Call Distribution ACD ACD Key Shared Call Appearance SCA SCA Line Settings X Private Hold Soft Key X Private Hold Key Call Pull X Bridged Line Appearance BLA BLA Account Settings X Messages Short Message Service SMS Voice Mail Settings Optional Accessories Headset Headset Prior X Dual Headset X Bluetooth Not available for the SIP T42G T41P T40G T 40P IP phone Mobile Contacts Synchroniz...

Page 47: ... User Interface Note Ext Keys Only available for the SIP T48S T48G T46S T4 6G IP phone Note The table above lists most of the feature options Please refer to the relevant sections for more information Downloaded from ManualsNet com search engine ...

Page 48: ...User Guide for T4 Series IP Phones 36 Downloaded from ManualsNet com search engine ...

Page 49: ...loading the saved configuration A message Welcome Initializing Please wait is displayed on the LCD screen during the initialization DHCP Dynamic Host Configuration Protocol The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings for example IP address subnet mask default gateway address and DNS address by default Note Phone Status Available information on ...

Page 50: ...ing the OK key or navigating to Menu Status You can also view the phone status via web user interface Procedure 1 Open a web browser on your computer 2 Enter the IP address in the browser s address bar and then press the Enter key For example http 192 168 0 10 for IPv4 or http 2005 1 1 1 215 65ff fe64 6e0a for IPv6 3 Enter the user name admin and password admin in the login page 4 Click Login to l...

Page 51: ... IPv4 or IPv6 The following takes IPv4 as an example Procedure 1 Navigate to Menu Advanced default password admin Network WAN Port For the SIP T42S T42G T41S T41P T40G T40P IP phone navigate to Menu Settings Advanced Settings default password admin Network WAN Port 2 Select IPv4 or IPv4 IPv6 from the IP Mode field 3 Enter IPv4 and then select DHCP from the Type field IPv6 is not available on all s...

Page 52: ...e to Menu Advanced default password admin Network WAN Port For the SIP T42S T42G T41S T41P T40G T40P IP phone navigate to Menu Settings Advanced Settings default password admin Network WAN Port 2 Select IPv4 or IPv4 IPv6 from the IP Mode field 3 Enter IPv4 and then select Static IP from the Type field For the SIP T42S T42G T41S T41P T40G T40P IP phone navigate to IPv4 Static IPv4 Client 4 Enter th...

Page 53: ...lue in the IP Address IPv6 IP Prefix Default Gateway Pri DNS and Sec DNS field respectively 5 Press Save Static IPv6 address is configurable via web user interface at the path Network Basic Registration Generally your system administrator will set the phone parameters beforehand and performs centralized deployment on all IP phones In this case after the phone starts up it is ready to use and the a...

Page 54: ...eld 4 Enter the desired value in the Label Display Name Register Name User Name Password and SIP Server1 2 field respectively 5 If you use the outbound proxy servers do the following 1 Select Enabled from the Outbound Status field 2 Enter the desired value in the Outbound Proxy1 2 and Proxy Fallback Interval field respectively 6 Press Save You can repeat steps 2 to 6 to register more accounts Acco...

Page 55: ...b user interface at the path Account Register Configuring the Default Account If there are multiple accounts registered on the phone the phone will use the default account to dial out by default From the Idle screen you can press the left or right navigation key to select the desired account as the default account for all IP phones For the SIP T48S T48G T46S T46G IP phone you can also do the follo...

Page 56: ...User Guide for T4 Series IP Phones 44 2 Select a desired account from the Default Account field 3 Press Save Downloaded from ManualsNet com search engine ...

Page 57: ...istrator for assistance or more information General Settings Wallpaper On SIP T48S T48G T46S T46G IP phone you can change the wallpaper via phone web user interface Meanwhile you can also upload custom pictures as wallpaper via web user interface Uploading a Custom Picture The custom picture must meet the following Phone Model Format Resolution Single File Size Screen Size SIP T48S T48G jpg png bm...

Page 58: ...lists of Wallpaper Only the custom pictures you upload can be deleted by clicking Del from the pull down list in the Wallpaper field Deleting the Custom Picture On SIP T48S T48G T46S T46G IP phones you can delete the custom wallpaper via phone user interface or via web user interface Procedure 1 Navigate to Menu Basic Display Wallpaper 2 Select the desired picture 3 Press Delete to delete the corr...

Page 59: ...ate to Menu Basic Display Wallpaper 2 Select the desired wallpaper image 3 Press Save Wallpaper on the Idle screen is configurable via web user interface at the path Settings Preference Wallpaper Changing Wallpaper with Dsskey Unfold You can change the wallpaper to display when unfolding the line key list on the SIP T48S T48G IP phone Tap More when the phone is idle to unfold the line key list Dow...

Page 60: ...gle color or complex background as the wallpaper refer to Wallpaper it may affect your experience of the Idle screen display For the SIP T48S T48G IP phone you can choose an appropriate transparency for DSS key labels and status bar on the Idle screen as required The transparency can be configured from the following options 0 The DSS key labels and status bar are non transparent 20 40 60 or 80 The...

Page 61: ...reen Saver The screen saver will automatically start when the IP phone is idle for the preset waiting time The screen saver will be stopped if one of the following phone events occurs Press any key Tap the touch screen on the SIP T48S T48G IP phone Pick up hang up the handset There is an incoming call A new prompt for example missed call new voice mail or forwarded call The status of BLF key chang...

Page 62: ...phone whether to display custom XML items for example notifications or company logo on the screen saver or not The custom XML items are preset by your system administrator Uploading a Custom Picture as Screen Saver Uploading custom pictures is only available for SIP T48S T48G T46S T46G IP phone The custom picture must meet the following Phone Model Format Resolution Single File Size Screen Size SI...

Page 63: ...ears in Screensaver list You can only delete the custom picture by clicking Del in the Screensaver field Configuring the XML Browser URL Procedure 1 Click Settings Preference 2 For the SIP T48S T48G T46S T46G IP phone select Server XML from the Screensaver Type field Downloaded from ManualsNet com search engine ...

Page 64: ... the desired value from the Display Clock field It is not available when you select Server XML from the Screensaver Type field 4 For the SIP T48S T48G T46S T46G IP phone select the desired screen saver type from the Screensaver Type field If you select System The IP phone will automatically set the system picture as the screen saver If you select Custom The IP phone will automatically set the cust...

Page 65: ... the power LED glows red for 500ms and goes out for 3000ms alternately Note The IP phone will exit power saving mode if one of the following phone events occurs Press any key Tap the touch screen on the SIP T48S T48G IP phone Pick up hang up the handset There is an incoming call A new prompt for example missed call new voice mail or forwarded call The status of BLF key changes If the screen saver ...

Page 66: ... Settings Power Saving 2 Select Enabled from the Power Saving field 3 Click Confirm Configuring the Office Hour Office Hour enables you to specify when you start and end work in the office each day Procedure 1 Click Settings Power Saving Downloaded from ManualsNet com search engine ...

Page 67: ...ose to set a higher User Input Extension Idle TimeOut than the Office Hours Idle TimeOut and Off Hours Idle TimeOut so that when you re actively using the phone power saving mode doesn t initiate as often By default the Office Hours Idle Timeout is much longer than the Off Hours Idle TimeOut If you use the IP phone the idle timeout that applies User Input Extension Idle Timeout or Office Hours Off...

Page 68: ...sion Idle TimeOut field 5 Click Confirm Logo Customization For the SIP T42S T42G T41S T41P T40G T40P IP phone you can upload your custom logo shown on the LCD screen Procedure 1 Click Features General Information 2 Select Custom logo from the pull down list of Use Logo Downloaded from ManualsNet com search engine ...

Page 69: ...phone Backlight Time The delay time to change the brightness of the LCD screen when the phone is inactive You can configure the phone to change its backlight intensity after a period of time or always turn on the backlight Always On Backlight is always on Always Off Backlight is always off It is not available for the SIP T29G IP phone 15s 30s 1min 2min 5min 10min or 30min Backlight intensity chang...

Page 70: ... path Settings Preference Configuring the Contrast You can configure the LCD screen contrast to a comfortable level for the SIP T40G T40P IP phone The level ranges from 1 to 10 and 10 is the highest level Procedure 1 Navigate to Menu Settings Basic Settings Display Contrast 2 Select the desired value in the Contrast field 3 Press Save Contrast is configurable via web user interface at the path Set...

Page 71: ...ired language 3 Press Save Text displayed on the phone user interface will change to the selected language Changing the Language for the Web User Interface Procedure 1 Select the desired language from the pull down list at the top right corner of web user interface Text displayed on the web user interface will change to the selected language Time Date You can configure the phone to obtain the time...

Page 72: ...domain name or IP address of SNTP server in the NTP Server1 and NTP Server2 field respectively 4 Select the desired value from the Daylight Saving field 5 Select the desired time zone name from the Location field This field appears only if Daylight Saving field is selected to Automatic 6 Press Save SNTP Setting is configurable via web user interface at the path Settings Time Date Note Please refer...

Page 73: ...he SIP T46S T46G IP phone you can also press the up or down navigate key to select the desired date and time 3 Press Save The time and date displayed on the LCD screen will change accordingly Time and date are configurable via web user interface at the path Settings Time Date Configuring the Time and Date Format Procedure 1 Navigate to Menu Basic Time Date Time Date Format For the SIP T42S T42G T4...

Page 74: ...2 16 DD MMM YYYY 02 Sep 2016 WWW DD MMM Fri 02 Sep Note Changing the Administrator Password The Advanced option is only accessible to the administrator The default administrator password is admin For security reasons you should change the default administrator password as soon as possible Procedure 1 Navigate to Menu Advanced default password admin Change Password For the SIP T42S T42G T41S T41P T...

Page 75: ... Information Phone Lock You can lock your phone temporarily when you are not using it This feature helps to protect your phone from unauthorized use For the SIP T46S T46G T42S T42G T41S T41P T40G T40P IP phone the phone lock consists of the following Menu Key The Menu soft key is locked You cannot access the menu of the phone until unlocked Function Keys The function keys are locked You cannot use...

Page 76: ...caller to contact local emergency services for assistance when necessary The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries have a different emergency number for each of the different emergency services The emergency number setting if desired must be made before lock activation...

Page 77: ...eb user interface at the path Features Phone Lock Changing the Phone Unlock PIN Procedure 1 Navigate to Menu Basic Change PIN For the SIP T42S T42G T41S T41P T40G T40P IP phone navigate to Menu Settings Basic Settings Change PIN 2 Enter the desired value in the Old PIN New PIN and Confirm PIN field respectively 3 Press Save Phone Lock PIN is configurable via web user interface at the path Features...

Page 78: ...gured to lock the phone again Note Deactivating the Phone Lock Procedure 1 Navigate to Menu Basic Phone Lock For the SIP T42S T42G T41S T41P T40G T40P IP phone navigate to Menu Settings Basic Settings Phone Lock 2 Enter the desired PIN default PIN 123 in the Unlock PIN field and then press OK For the SIP T48S T48G IP phone tap Save 3 Select Disabled from the Lock Enable field You can also unlock t...

Page 79: ...ergency field For multiple emergency numbers enter a comma between every two numbers 3 Click Confirm Audio Settings Adjusting the Volume You can adjust the ringer volume when the phone is idle or ringing and adjust the receiver volume of currently engaged audio devices handset speakerphone or headset when the phone is in use Contact your local phone service provider for available emergency numbers...

Page 80: ...r the SIP T42S T42G T41S T41P T40G T40P IP phone navigate to Menu Settings Basic Settings Sound Ring Tones Common 2 Select a desired ring tone 3 Optional Press the Volume key to adjust the ringer volume 4 Press Save A ring tone for the phone is configurable via web user interface at the path Settings Preference Ring Type Selecting a Ring Tone for an Account Procedure 1 Navigate to Menu Basic Sound...

Page 81: ...ser interface at the path Account Basic Ring Type Uploading a Custom Ring Tone The ring tone file must meet the following Phone Model Format Single File Size Note SIP T48S T46S T42S T41S wav 8MB 2MB of space should be reserved for the phone SIP T48G T46G wav 8MB 2 4MB of space should be reserved for the phone SIP T42G T41P T40P T40G wav 100KB 5KB of space should be reserved for the phone Downloade...

Page 82: ...ng Type field Note Configuring the Key Tone If you enable key tone the phone will produce a sound when you use the dialpad Procedure 1 Navigate to Menu Basic Sound Key Tone For the SIP T42S T42G T41S T41P T40G T40P IP phone navigate to Menu Settings Basic Settings Sound Key Tone The priority of ring tone for an incoming call on the phone is as follows Contact ring tone refer to You can store up to...

Page 83: ...n Local Directory History Remote Phone Book and LDAP You can configure the list s to be accessed when pressing the Directory Dir soft key on the Idle screen Note Procedure via web user interface 1 Click Directory Setting 2 In the Directory block select the desired list from the Disabled column and then click The selected list appears in the Enabled column 3 Repeat the step 2 to add more lists to t...

Page 84: ...one list in the directory press Directory Dir to enter this list directly Note Local Directory You can store up to 1000 contacts and 48 groups in your phone s local directory allowing you If the remote phone book and LDAP are not configured in advance you cannot view remote phone book and LDAP lists in the phone user interface For more information on remote phone book refer to Remote Phone Book Fo...

Page 85: ... SIP T48S T48G IP phone tap to specify a ring tone for the group If Auto is selected this group will use the ring tone according to the priority Contact ring tone refer to Adding Contacts Account ring tone refer to Ring Tones Phone ring tone refer to Ring Tones If a specific ring tone is selected this group will use the ring tone according to the priority Contact ring tone refer to Adding Contacts...

Page 86: ...Edit the group information 5 Press Save to accept the change On the SIP T48S T48G IP phone tap to accept the change Editing groups is configurable via web user interface at the path Directory Local Directory Deleting Groups Procedure 1 Press Directory Dir or Menu Directory Local Directory to enter the local directory On the SIP T48S T48G IP phone tap Directory or navigate to Menu Directory 2 Highl...

Page 87: ...ding Contacts Manually Procedure 1 Press Directory Dir or navigate to Menu Directory Local Directory to enter the local directory On the SIP T48S T48G IP phone tap Directory or navigate to Menu Directory All Contacts 2 Enter the desired contact group If the contact you want to add doesn t belong to any group enter the All Contacts 3 Press Add 4 Enter the name and the office mobile or other numbers...

Page 88: ...reen will prompt Contact name existed Adding contacts is configurable via web user interface at the path Directory Local Directory For more information on how to add a contact from history remote phone book refer to Adding a Contact to the Local Directory Blacklist Adding a Contact to the Local Directory Blacklist Editing Contacts Procedure 1 Press Directory Dir or navigate to Menu Directory Local...

Page 89: ...n any group enter the All Contacts 3 Highlight a desired contact and then press Option On the SIP T48S T48G IP phone tap after the desired contact 4 Select Delete On the SIP T48S T48G IP phone tap Delete A message is displayed on the LCD screen 5 Press OK to delete Delete All Contacts Procedure 1 Press Directory Dir or navigate to Menu Directory Local Directory to enter the local directory On the ...

Page 90: ...eb user interface at the path Directory Local Directory Uploading Contact Photos You can upload contact photos for the SIP T48S T48G T46S T46G IP phone Procedure 1 Click Directory Local Directory 2 Click Browse and then choose a photo file from your local system 3 Click Upload Photo to upload the photo Downloaded from ManualsNet com search engine ...

Page 91: ...ctory the contact number will be dialed out If multiple numbers for the contact are stored in the local directory the LCD screen will prompt a list of numbers Select a desired number to dial out Searching for Contacts Procedure 1 Press Directory Dir or navigate to Menu Directory Local Directory to enter the local directory On the SIP T48S T48G IP phone tap Directory or navigate to Menu Directory A...

Page 92: ...act list via web user interface Note Importing an XML Contact List File Procedure 1 Click Directory Local Directory 2 Click Browse to choose a contact list file the file format must be xml from your local system 3 Click Import XML to import the contact list The web user interface prompts The original contact will be covered continue 4 Click OK For the local directory files xml and csv contact your...

Page 93: ...t CSV to import the contact list 5 Optional Mark the On radio box in the Del Old Contacts field It will delete all existing contacts while importing the contact list 6 Select the contact information you want to import into the local directory from the Index field At least one item should be selected to be imported into the local directory 7 Click Import Exporting an XML CSV Contact List Procedure ...

Page 94: ...ory Blacklist 2 Press Add 3 Enter the contact s name and the office mobile or other numbers in the corresponding fields 4 Select the desired account from the Account field If Auto is selected the phone will use the default account when placing calls to the contact from the blacklist 5 Press Save On the SIP T42S T42G T41S T41P T40G T40P IP phone press Add Adding a contact to the Blacklist is config...

Page 95: ...e via web user interface at the path Directory Local Directory Adding a Contact to the Local Directory Procedure 1 Navigate to Menu Directory Blacklist On the SIP T48S T48G IP phone you can also tap Directory Blacklist 2 Highlight a desired contact and then press Option On the SIP T48S T48G IP phone tap after the desired contact 3 Select Add to Contact On the SIP T48S T48G IP phone select All Cont...

Page 96: ...fer to Syncing the Mobile Contacts to the IP Phone Note Adding a Contact to the Local Directory 1 Navigate to Menu Directory Mobile Contacts On the SIP T48S T48G IP phone you can also tap Directory Mobile Contacts 2 Highlight a desired contact and then press Option On the SIP T48S T48G IP phone tap after the desired entry 3 Select Add to Contact On the SIP T48S T48G IP phone tap Add 4 Edit the cor...

Page 97: ... to Contacts and or Searching for Contacts Note Updating the Mobile Contacts Directory 1 Navigate to Menu Directory Mobile Contacts 2 Press Option and then select Update For the SIP T48S T48G IP phone tap Update The LCD screen prompts Updating please wait Note that the IP phone should be authorized first to temporarily synchronize the contacts stored on your mobile phone The mobile contact that is...

Page 98: ...me field 4 Enter the desired refresh period in the Update Time Interval Seconds field 5 Click Confirm Note For the access URL of the remote phone book contact your system administrator For the SIP T40P T40G IP phone we recommend you to download less than 3000 remote contacts from the remote server and the size of a remote phone book file should be less than 750K For the T48S T48G T46S T46G T42S T4...

Page 99: ...re displayed on the LCD screen Adding a Contact to the Local Directory Blacklist Procedure 1 Navigate to Menu Directory Remote Phone Book On the SIP T48S T48G IP phone you can also tap Directory Remote Phone Book 2 Select the desired remote phone book 3 Highlight a desired contact and then press Option On the SIP T48S T48G IP phone tap after the desired contact 4 Select Add to Contact or Add to Bl...

Page 100: ...e visible via the web user interface at the path Directory Phone Call Info Placing a Call from History Records You can place a call from the history records Procedure 1 Press History The LCD screen displays all call records 2 Select a desired list 3 Highlight a desired entry and then press Send On the SIP T48S T48G IP phone tap the desired entry Placing a call from the history records is operable ...

Page 101: ...ting History Records You can delete an entry or all entries from the call history list Deleting an Entry from the Call History List Procedure 1 Press History The LCD screen displays all call records 2 Select a desired list 3 Highlight a desired entry and then press Delete On the SIP T48S T48G IP phone tap after the desired entry and then tap Delete Deleting all Entries from the Call History List P...

Page 102: ... navigate to Menu Features General For the SIP T42S T42G T41S T41P T40G T40P IP phone navigate to Menu Features History Setting 2 Select Disabled from the History Record field For the SIP T48S T48G IP phone tap the Off radio box of the History Record field 3 Press Save History record is configurable via web user interface at the path Features General Information Save Call Log DSS Keys There are th...

Page 103: ...cular features such as BLF The default line key type is Line or N A meaning that this line key provides no functionality until being configured The line keys on SIP T46S T46G T42S T42G T41S T41P IP phone can be indicated on three pages Details are introduced in the following Phone Module Key Type Pages Display Line N A First Second Third SIP T48S T48G 1 16 17 29 SIP T46S T46G 1 16 17 27 1 9 10 18 ...

Page 104: ... setting screen of line keys via phone user interface Navigate to Menu Features DSS Keys and then select a desired line key Long press tap a desired line key on the Idle screen On the SIP T48S T48G IP phone you can also tap More on the Idle screen and then select a desired line key Line key is configurable via web user interface at the path Dsskey Line Key You can configure line key to quickly acc...

Page 105: ...reen Procedure 1 Navigate to Menu Features DSS Keys and then select a desired line key 2 Select Key Event from the Type field 3 Select Forward FWD from the Key Type field 4 Optional Enter the string that will display on the LCD screen in the Label field 5 Optional Enter the destination number you want to forward the incoming calls to in the Value field 6 Press Save Note Configuring a Transfer Key ...

Page 106: ...Note Configuring a Park Retrieve Key You can retrieve a parked call directly by pressing the park retrieve key when the phone is idle Procedure 1 Navigate to Menu Features DSS Keys and then select a desired line key 2 Select Retrieve Park from the Type field 3 Optional Select a desired line from the Account ID field Check with your system administrator if it is necessary 4 Optional Enter the strin...

Page 107: ...ll you can press the group pickup key to pick up the incoming call Procedure 1 Navigate to Menu Features DSS Keys and then select a desired line key 2 Select Key Event from the Type field 3 Select Group Pick Up from the Key Type field 4 Select a desired line from the Account ID field 5 Optional Enter the string that will display on the LCD screen in the Label field 6 Optional Enter group call pick...

Page 108: ...ode in the Value field 7 Press Save Configuring Multiple Line Keys per Account You can configure multiple line keys to associate with an account which enhances call visualization and simplifies call handling To use this feature you need to enable Auto LineKeys feature in advanced Incoming calls as well as outgoing calls to from this account will be distributed evenly among the available line keys ...

Page 109: ...ck Confirm Configuring the Number of Line Key If Auto LineKeys is enabled you can automatically assign multiple DSS keys with Line type for a registered line on the phone Procedure 1 Navigate to Account Advanced 2 Enter the desired number in the Number of line key field This field appears only if Auto Linekeys is enabled Downloaded from ManualsNet com search engine ...

Page 110: ...G IP phones you can specify labels for some key features which will be displayed on the Idle screen If the length of the label exceeds the maximum display length the phone will only display the first few characters You can configure the phone to display more characters via label length feature if necessary Downloaded from ManualsNet com search engine ...

Page 111: ...hen the label length feature is set to Extended SIP T46S T46G SIP T48S T48G The following figure shows an example of label display when the label length feature is set to Mid range not available for the SIP T48S T48G IP phone SIP T46S T46G Downloaded from ManualsNet com search engine ...

Page 112: ...g figure shows an example of label display when the label length feature is set to Default SIP T46S T46G SIP T48S T48G Procedure 1 Click Dsskey Line Key 2 Select the desired value from the Label Length field Downloaded from ManualsNet com search engine ...

Page 113: ...on the non current page Solid there is a parked call to the line on the non current page Fast flashing the line receives an incoming call on the non current page SIP T42G T42S T41P T41S Fast flashing The BLF monitored user receives an incoming call on the non current page The line receives an incoming call on the non current page Solid There is a parked call on the non current page For more inform...

Page 114: ...to Menu Settings Advanced Settings default password admin Softkey Label 2 Select the desired soft key and then press Enter 3 Select the desired key type from the Type field 4 Optional Select the desired line from the Account ID field 5 Optional Enter the string that will display on the LCD screen in the Label field 6 Optional Enter the corresponding value in the Value field 7 Press Save Customizin...

Page 115: ...ount Up You can use this key feature to change the default account Dependencies Type Switch Account Up Usage Press the Switch Account Up key to scroll up the account list to select the desired default account Switch Account Down You can use this key feature to change the default account Dependencies Type Switch Account Down Usage Press the Switch Account Down key to scroll down the account list to...

Page 116: ... parentheses can be used to group together patterns for instance to logically combine two or more patterns Example 1 9 2 7 3 would match 923 153 773 etc The should be followed by the sequence number of a parenthesis The plus the sequence number means the whole character or characters placed in the parenthesis The number directs to the right parenthesis when there are more than one Example A replac...

Page 117: ...the Prefix field 3 Enter the string for example 1234 in the Replace field 4 Enter the desired line ID in the Account field or leave it blank The valid values for the Account field can be one or more digits and every two digits must be separated by a comma For example when you enter the value 1 2 in the Account field this replace rule will apply to account 1 and account 2 If you leave the Account f...

Page 118: ...w You can configure up to 100 dial now rules on your phone When the dialed number matches the dial now string the number will be dialed out automatically For example a dial now rule is configured as 2xx any entered three digit string beginning with 2 will then be dialed out automatically on the phone Adding a Dial Now Rule Procedure 1 Click Settings Dial Plan Dial Now 2 Enter the desired value for...

Page 119: ...re information on available accounts of each phone refer to Registration 4 Click Add to add the dial now rule Note Configuring Time Out for Dial Now Rule You can configure the delay time for dial now rules That is if the entered number matches a dial now rule the phone will automatically dial out the phone number after designated delay time Procedure 1 Click Features General Information You can al...

Page 120: ...r plan area For example an area code is configured as Code 0592 Min Length 1 Max Length 15 When you dial out the number 56789 the length of the number should be between 1 and 15 the phone will add the area code and dial out the number 059256789 You can only configure one area code rule on your phone Procedure 1 Click Settings Dial Plan Area Code 2 Enter the desired values in the Code Min Length 1 ...

Page 121: ...m your phone The dialing attempts of these 10 numbers will fail and the LCD screen will prompt Forbidden Number Procedure 1 Click Settings Dial Plan Block Out 2 Enter the desired value in the BlockOut NumberX field 3 Enter the desired line ID in the Account field or leave it blank The valid values for the Account field can be one or more digits Every two digits must be separated by a comma For exa...

Page 122: ...User Guide for T4 Series IP Phones 110 4 Click Confirm to add the block out number Downloaded from ManualsNet com search engine ...

Page 123: ... Call Transfer Conference Call Park Retrieve Call Pickup Anonymous Call Anonymous Call Rejection Contact your system administrator for assistance or more information Switching among the Handset Speakerphone and Headset Modes You can place and answer calls on your phone in one of the following three ways Pick up the handset to be in the handset mode Press the Speakerphone key to be in the speakerph...

Page 124: ...ng Pick up the handset Press the Speakerphone key Press the HEADSET key 2 Enter a number You can also select a desired contact from the search list or select a contact from the placed call list or Directory before you enter the number On the SIP T48S T48G IP phone you can select a desired contact from the left sidebar or select a contact from the Directory or History 3 Press the OK key key or Send...

Page 125: ... Directory or History 4 Press the OK key key or Send You can select the desired call and then press Resume to retrieve it Note Placing a Call Using a Speed Dial Key You can configure a speed dial key to quickly dial a number which is used frequently or hard to remember If multiple accounts are registered on the phone you can first press the desired line key on the Idle screen or select the desired...

Page 126: ...user interface at the path Dsskey Line key Placing a Call from the Recent Calls Search Source List You can place calls from the recent calls list or search source list which has calls that were recently placed answered or missed on your phone Note Procedure 1 Pick up the handset press Speakerphone key or the line key The LCD screen displays the placed calls list Your system administrator can confi...

Page 127: ... DSS Keys 2 Select a desired line key 3 Select Key Event from the Type field 4 Select ReCall from the Key Type field 5 Optional Enter the string that will display on the LCD screen in the Label field 6 Press Save Recall key is configurable via web user interface at the path Dsskey Line key Dialing the Hotline Number You can configure the hot line feature with a hotline number and hotline delay The...

Page 128: ...ess Save Hotline is configurable via web user interface at the path Features General Information Redialing Numbers The phone can keep a record of all the placed calls You can redial the last contact you call from your phone Procedure 1 Press the REDIAL key twice A call to your last dialed number is attempted You can also redial your most recently called contacts Procedure 1 Press the REDIAL key wh...

Page 129: ...HEADSET key The key LED glows green except on SIP T40G T40P IP phone With the headset mode activated you can press Answer or the line key on which receives an incoming call Note Your system administrator can disable you to answer a call by picking up the handset pressing the Speakerphone key or HEADSET key You can reject incoming calls by pressing the Cancel key or the Reject soft key You can also...

Page 130: ...r feature to automatically answer an incoming call using the speakerphone Auto answer is configurable on a per line basis You can choose to mute the local microphone when an incoming call is answered automatically Procedure 1 Navigate to Menu Features Auto Answer 2 Select a desired line For the SIP T42S T42G T41S T41P T40G T40P IP phone select a desired line from the Line ID field 3 Select Enabled...

Page 131: ...se another incoming call is automatically rejected by the phone with a busy message when there is an active call on the phone You can also enable or disable the phone to play a warning tone when receiving another call Procedure 1 Navigate to Menu Features Call Waiting 2 Select Enabled from the Call Waiting field Auto answer only takes effect when there is no other call in progress on the phone If ...

Page 132: ...ral Information Note Ending Calls Procedure Do one of the following If you are using the handset press the Cancel key End Call EndCall or hang up the handset If you are using the headset press the Cancel key or End Call EndCall If you are using the speakerphone press the Cancel key Speakerphone key or End Call EndCall Note Auto Redial When a called party is busy the phone can be enabled to automat...

Page 133: ...Enabled from the Auto Redial field For the SIP T48S T48G IP phone tap the On radio box of the Auto Redial field 3 Enter the desired time between 1 and 300 seconds in the Redial Interval field 4 Enter the desired number between 1 and 300 in the Redial Times field 5 Press Save Auto redial is configurable via web user interface at the path Features General Information Redialing a Call Automatically P...

Page 134: ...sired party when the desired party becomes available to receive a call Enabling Call Completion Procedure 1 Navigate to Menu Features Others Call Completion For the SIP T48S T48G T42S T42G T41S T41P T40G T40P IP phone navigate to Menu Features Call Completion 2 Select Enabled from the Call Completion field For the SIP T48S T48G IP phone tap the On radio box of the Call Completion field 3 Press Sav...

Page 135: ... can also mute the microphone while dialing or ringing so that the other party cannot hear you when the call is set up It helps prevent the other party from hearing the informal discussion when auto answer is enabled on his her phone Call mute applies to all modes Handset Headset and Speakerphone Keep Mute Keep mute feature enables you to make the mute state of your phone persist across calls When...

Page 136: ...ing an active call The mute key LED glows red except on the SIP T40G T40P IP phone The LCD screen indicates that the call is now muted 2 Press the MUTE key again to unmute the call The mute key LED goes out except on the SIP T40G T40P IP phone Muting and Unmuting While Dialing Procedure 1 Press the MUTE key on the pre dialing dialing or calling screen The mute key LED glows red except on the SIP T...

Page 137: ... during a call The LCD screen indicates that the call is on hold Note Resuming a Held Call Procedure 1 Press the HOLD key again or Resume If multiple calls are placed on hold do one of the following The phone ignores engaged audio device handset or headset and plays beep in the Speakerphone mode by default The Speakerphone key will light up for 1 second along with the beep except on SIP T40G T40P ...

Page 138: ...alls you receive while DND is activated are logged to your missed calls list Note When DND feature is activated the IP phone supports displaying a large DND icon on the Idle screen DND is configurable via web user interface at the path Feautres Forward DND Note The message will display only if Missed Call Log for the line is enabled Missed call log is configurable via web user interface at the pat...

Page 139: ...phone Custom DND can be configured for each or all accounts You can specify individual or all registrations on a phone that has multiple registered lines Procedure 1 Click Features Forward DND 2 In the DND block mark the desired radio box in the Mode field 3 Click Confirm Phone Mode Activating DND in Phone Mode Procedure 1 Press DND Downloaded from ManualsNet com search engine ...

Page 140: ...ou can directly press the DND soft key to activate or deactivate DND on the Idle screen The following shows you to activate or deactivate DND when there are multiple registered accounts Activating DND in Custom Mode Procedure 1 Press DND The LCD screen displays a list of accounts registered on the phone When DND and busy forward are activated in phone mode calls will be forwarded to the configured...

Page 141: ...icon changes to and the icon appears on the status bar When you activate DND for the non default account the following occurs On the SIP T48S T48G IP phone only the associated line icon will change to On the SIP T46S T46G IP phone only the associated line icon will change to On the SIP T42S T42G T41S T41P IP phone only the associated line icon will change to On the SIP T40G T40P IP phone only the ...

Page 142: ...8S T48G IP phone tap the Off radio box of the DND Status field 4 Press Save Configuring DND Emergency and Authorized Numbers You can receive incoming calls from authorized numbers when DND is activated Procedure 1 Click Features Forward DND 2 Select Enabled from the DND Emergency field 3 Enter the authorized numbers in the DND Authorized Numbers field For multiple numbers enter a comma between eve...

Page 143: ...at the path Features Forward DND Configuring the Forward Modes There are two call forward modes Phone default Call forward is effective for the phone system You can apply call forward to all line registrations on the phone Custom Call forward can be configured for each or all accounts You can specify individual or all line registrations on a phone that has multiple registered lines Procedure 1 Cli...

Page 144: ... ring time to wait before forwarding from the After Ring Time field 5 Optional Enter the always busy no answer forward on code or off code respectively in the On Code or Off Code field If the forward on code or off code is configured the IP phone sends the corresponding code to the server when a certain action takes place For example if you set the Always Forward on code to be 71 may vary on diffe...

Page 145: ... when the phone is idle to deactivate always busy no answer forward Custom Mode Activating Call Forward in Custom Mode Procedure 1 Navigate to Menu Features Call Forward or press the TRANSFER key when the phone is idle 2 If your phone has multiple accounts select an desired account 3 Select a desired forwarding type 4 Select Enabled from the Always Forward Busy Forward No Answer Forward field For ...

Page 146: ...atus bar On the SIP T40G T40P IP phone the associated line icon changes to and the icon appears on the status bar When you activate call forward for the non default account On the SIP T48S T48G IP phone only the associated line icon will change to On the SIP T46S T46G IP phone only the associated line icon will change to On the SIP T42S T42G T41S T41P only the associated line icon will change to O...

Page 147: ... Answer Forward field 5 Do one of the following If you want to deactivate call forward for all accounts press the All Lines soft key Press OK If you want to activate call forward for the selected account press Save Configuring Forward Emergency and Authorized Numbers You can still receive incoming calls from authorized numbers when call forward is activated Procedure 1 Click Features Forward DND 2...

Page 148: ...ward the call to the pre defined number directly Call Transfer You can transfer a call to another party during a call in one of three ways Blind Transfer Transfer a call directly to another party without consulting Semi Attended Transfer Transfer a call when receiving ringback Attended Transfer Consultative Transfer Transfer a call with prior consulting Configuring Transfer Mode via Dsskey When th...

Page 149: ...ial out the desired contact and then perform an attended or a semi attended transfer If you select New Call press the Transfer key BLF BLF List key or Speed Dial key to place a new call to the desired contact 3 Click Confirm Enabling Allow Trans Exist Call On the SIP T42S T42G T41S T41P T40G T40P IP phone you can transfer a call to another existing call when Allow Trans Exist Call is enabled Make ...

Page 150: ...to screen you can also use a Transfer key refer to Configuring a Transfer Key BLF BLF List key refer to Configuring a BLF Key Configuring BLF List Settings or Speed Dial key refer to Placing a Call Using a Speed Dial Key to perform blind transfer to the pre defined number directly Before performing a blind transfer using these keys make sure that the Transfer Mode via Dsskey is configured as Blind...

Page 151: ...t s On the SIP T48S T48G IP phone tap the Directory or History Tap the desired contact 3 Press the OK key key or Send to dial out 4 Press the TRANSFER key or Transfer Trans to perform a semi attended transfer when you hear the ring back tone or perform an attended transfer after the party answers the call If you are using a handset the transfer can be completed by hanging up the handset From the C...

Page 152: ...all 3 Enter the number of the second party to dial out You can also select a desired contact from the search list or select a contact from the placed call list or Directory before you enter the number On the SIP T48S T48G IP phone you can select a desired contact from the left sidebar or select a contact from the Directory or History The active call is placed on hold 4 When the second party answer...

Page 153: ...cted hold call are joined into a conference If there are multiple hold calls the other hold calls on the same or different accounts remain hold You can also set up a conference call when performing attended transfer refer to Performing a Semi attended Attended Transfer press Conference Conf after talking with the transferee party Holding Resuming a Conference Call When you place a conference call ...

Page 154: ...hold calls Procedure 1 Press Split Managing Conference Participants You can manage conference participants in the following ways Mute a participant Hold a participant Remove a participant from the conference Procedure On the SIP T46S T46G T42S T42G T41S T41P T40G T40P IP phone press Manage and then select the desired party you can do the following Press Far Mute FarMute to mute the party The muted...

Page 155: ...n connected when you end the conference call Procedure 1 Press End Call EndCall to drop the conference call Network Conference You can use network conference feature on your IP phone to initiate a conference with multiple participants This feature allows you to perform the following Join two calls together into a conference call Invite another party into an active conference call Note Configuring ...

Page 156: ...rty to the conference 5 Press Conference Conf to place a new call The conference call is placed on hold 6 Enter the number of the new party and then press the OK key key or Send 7 When the new party answers the call press Conference Conf to add the new party to the conference 8 Repeat steps 5 to 7 until you add all intended parties The procedures for setting up a network conference call on specifi...

Page 157: ...ocal extension or a desired extension through dialing the park code Transfer mode park the call to shared parking lot through performing a blind transfer to a call park number call park code FAC Mode Configuring Call Park Feature in FAC Mode Procedure 1 Click Features Pick up Park 2 Select FAC from the Call Park Mode field 3 Select Enabled from the Call Park field If Enabled is selected the Park w...

Page 158: ...ey The phone will dial the configured call park code shown as below 2 Do one of the following a If you want to park the call against the local extension press the key If the call is parked successfully you will hear a voice prompt confirming that the call is parked If the Park or Retrieve soft key doesn t appear on the LCD screen please select Disabled from the pull down list of Custom Softkey via...

Page 159: ...screen The phone will dial the configured park retrieve code and the Retrieve screen is shown as below 2 Follow the voice prompt do one of the following Press the key on the phone where the call is parked Enter the desired extension followed by for example 4606 on any phone From the Idle screen you can also use a Park Retrieve key refer to Configuring a Park Retrieve Key to retrieve the parked cal...

Page 160: ...is call park code will also apply to the call park key 5 Enter the park retrieve code in the Park Retrieve Code field It is configured for the Retrieve soft key This park retrieve code will also apply to the retrieve park key 6 Click Confirm Note Parking a Call in Transfer Mode Procedure 1 During a call press Park You may need to press the More soft key to see the Park soft key The call will be di...

Page 161: ...s to another phone while group call pickup allows you to pick up incoming calls to any phones within a predefined group of phones To use call pickup you need to configure the call pickup code beforehand on a global or per line basis via web user interface then you can press the DPickup GPickup soft key to pick up an incoming call directly Note that the call pickup code configured on a per line bas...

Page 162: ...d 4 Click Confirm You can also configure the directed call pickup code on a per line basis Procedure 1 Click Account Advanced 2 Select the desired account from the Account field 3 Enter the directed call pickup code in the Directed Call Pickup Code field 4 Click Confirm Downloaded from ManualsNet com search engine ...

Page 163: ...ing call 3 Enter the phone number which is receiving an incoming call 4 Press DPickup again The call is answered on your phone You can also use a Directed Pickup key refer to Configuring a Directed Pickup Key or BLF BLF List key refer to Configuring a BLF Key Configuring BLF List Settings to pick up a call directly Group Call Pickup Configuring the Group Call Pickup Procedure 1 Click Features Pick...

Page 164: ...eld 4 Click Confirm You can also configure the group call pickup code on a per line basis Procedure 1 Click Account Advanced 2 Select the desired account from the Account field 3 Enter the group call pickup code in the Group Call Pickup Code field 4 Click Confirm Downloaded from ManualsNet com search engine ...

Page 165: ...name or phone number from being displayed on the called party s phone screen You can also configure the phone to send anonymous call on off code to the server to activate deactivate anonymous call on the server side Note Configuring the Anonymous Call Procedure 1 Navigate to Menu Features Anonymous For the SIP T42S T42G T41S T41P T40G T40P IP phone navigate to Anonymous call is not available on al...

Page 166: ...ield 5 Optional Enter the anonymous call on code and off code respectively in the On Code and Off Code field The phone will send the configured on code or off code depending on your selection when you enable or disable anonymous call feature on the phone 6 Press Save Anonymous call is configurable via web user interface at the path Account Basic Placing an Anonymous Call Procedure 1 Using the spec...

Page 167: ...nonymous Call 2 Select a desired line For the SIP T42S T42G T41S T41P T40G T40P IP phone select a desired line from the Line ID field 3 Select Enabled from the Local Anony Reject Local Anonymous Rejection field For the SIP T48S T48G IP phone tap the On radio box of the Local Anony Reject field 4 Optional Select the desired value from the Send Rejection Code field 5 Optional Enter the anonymous cal...

Page 168: ... to Anonymous Rejected User If phone B has anonymous call feature enabled and places a call to your IP phone the call cannot be dialed out on phone B and the LCD screen of the phone B will display the following Downloaded from ManualsNet com search engine ...

Page 169: ... line busy or idle The BLF key LED glows red when the friend s line is in use You can also enable visual and audio alert features for BLF pickup on the phone You can use the BLF key to do the following Placing a call to the monitored user Transferring a call to the monitored user Pick up an incoming call of the monitored user Parking a call to retrieving a parked call from the monitored user Confi...

Page 170: ...up the call directly 8 Press Save BLF key is configurable via web user interface at the path Dsskey Line key Note Configuring Visual and Audio Alert for BLF Pickup The visual alert feature for BLF pickup allows the monitoring phone to display the caller ID when the monitored line receives an incoming call the audio alert feature for BLF pickup allows the monitoring phone to play an audio alert or ...

Page 171: ...nabled from the pull down list of Audio Alert for BLF Pickup 4 Click Confirm Configuring the BLF Ring Type Procedure 1 Navigate to Menu Basic Sound BLF Ring Type For the SIP T42S T42G T41S T41P T40G T40P IP phone navigate to Menu Settings Basic Settings Sound BLF Ring Type 2 Select the desired ring tone If your phone is locked you cannot use the Pick Up Send New Call NewCall and Cancel soft keys u...

Page 172: ...ansferring a Call to the Monitored User When there is already an active call on the IP phone you can transfer the active call to the monitored user by pressing the BLF key The phone handles the active call differently depending on the configuration of Transfer Mode via Dsskey refer to Configuring Transfer Mode via Dsskey The Transfer Mode via Dsskey has the following modes Blind Transfer Attended ...

Page 173: ...umber of the monitored user 2 Press the BLF key of the monitored user again or Transfer Trans to complete the transfer after the monitored user answers the call Performing a New Call When the Transfer Mode via Dsskey is set to New Call and there is already an active call on the IP phone you can do the following Procedure 1 Press the BLF key of the monitored user you want to call The phone will dia...

Page 174: ... call that is parked to the monitored user On the SIP T48S T48G IP phone tap to back to the Idle screen and then tap the desired BLF key to park the call to the monitored user BLF List BLF List feature enables you to monitor a list of users defined by your system administrator For example your system administrator has enabled BLF List feature and created a BLF List URL for example BLFList example ...

Page 175: ...ll ensure that the BLF List Retrieve Call Parked Code has been configured in advance For more information on how to configure the Retrieve Call Parked Code refer to Configuring BLF List Settings For more information on how to use these features refer to Busy Lamp Field BLF Configuring BLF List Settings Procedure 1 Click Account Advanced 2 Select the desired account from the pull down list of Accou...

Page 176: ...ll skip to configure the next DSS key Note For more information on BLF List URI BLF List Pickup Code BLF List Barge In Code BLF List Retrieve Call Parked Code contact your system administrator The pickup code is used in the following order of preference BLF List Pickup Code Account Advanced Directed Call Pickup Code Account Advanced Directed Call Pickup Code Features Pick up Park If all of them ar...

Page 177: ...2S T41S IP phone you can record calls onto a USB flash drive connected to your phone If you insert a USB flash drive to the IP phone when the phone is idle the phone will detect the USB flash drive and display a flashing USB icon After detecting the USB flash drive the icon stops flashing and a message will display on the screen Before call recording especially those involving PSTN it is necessary...

Page 178: ...cted to your IP phone During an active call When calls are on hold or muted During an attended transfer During a conference call The Start REC soft key is not available when You place a new call No free space of USB flash drive Receiving an incoming call Recording a Call You can record active calls or conferences Procedure 1 Press More and then press StartREC during a call Recording using a USB fl...

Page 179: ... Press More and then press StopREC Recording stops and a message is displayed on the screen Press StartREC to start recording again the recording will be saved as a new wav file Press the HOLD key or Hold while recording recording is paused Then the pause recording icon appears on the LCD screen and the duration stops counting Both you and the callee are not recorded Press Resume to resume the cal...

Page 180: ... the USB flash drive during recording recording is stopped and saved on the USB flash drive automatically The related soft keys during recording disappear You cannot record a call unless the space of your USB flash drive is released Note Stop Recording a Call When you end a call during recording the recording will be stopped and saved as wav file on the USB flash drive automatically Procedure Pres...

Page 181: ...on disappears and the phone returns to the Idle screen A message is displayed on the LCD screen Playing Back Recorded Calls You can play back browse and delete the recorded files on your phone Note Procedure 1 Navigate to Menu USB Browse Audio You can play back the recorded calls on the phone or on a computer using an application capable of playing wav files Downloaded from ManualsNet com search e...

Page 182: ...t and Handset modes Press the Volume key to adjust the volume of audio output On the SIP T48S T48G IP phone you can do the following Tap to pause the playback Then appears on the touch screen Tap to continue the playback Drag the slider to skip forward the playback or rewind the playback Tap to stop the playback On the SIP T46S T46G T42S T41S IP phone you can do the following Press Pause to pause ...

Page 183: ...til you press Play or tap again Deleting the Recorded File Procedure 1 Navigate to Menu USB Browse Audio 2 Highlight a desired recording and then press Delete On the SIP T48S T48G IP phone tap after the desired recording A message is displayed on the LCD screen 3 Press OK to delete Viewing the Storage Space You can view the storage space for example total space used space free space of the USB fla...

Page 184: ... an active call When calls are placed on hold or muted During a blind or attended transfer During a conference call The Record and URL Record keys are not available when There are no connected calls on your phone You are placing a new call Configuring a Record Key Procedure 1 Navigate to Menu Features DSS Keys 2 Select a desired line key 3 Select Key Event from the Type field 4 Select Record from ...

Page 185: ...e record key or URL record key during a call If the recording starts successfully the recording icon will appear on the LCD screen 2 Press the record key or URL record key again to stop recording The recording icon disappears from the LCD screen You can listen to the recordings stored on your server system For example you can dial an access code to listen to the recordings Note Hot Desking Hot des...

Page 186: ...mes To use this feature you need to configure a hot desking key in advance Note Configuring a Hot Desking Key Procedure 1 Navigate to Menu Features DSS Keys 2 Select a desired line key 3 Select Key Event from the Type field 4 Select Hot Desking from the Key Type field 5 Optional Enter the string that will display on the LCD screen in the Label field 6 Press Save Hot desking key is configurable via...

Page 187: ...ul feature in an office environment to quickly connect with the operator or the secretary You can press the intercom key to place a call to a contact that is answered automatically on the contact s phone as long as the contact is not in an active call In addition the intercom key can be used for monitoring the status changes of a specific line on the phone Note Intercom is not available on all ser...

Page 188: ...y 8 Press Save Intercom key is configurable via web user interface at the path Dsskey Line Key Note Configuring the Intercom By default when there is an incoming intercom call the phone will play a warning tone and this incoming call will be answered automatically In addition you can enable the phone to mute the microphone when the incoming intercom call is answered automatically If there is alrea...

Page 189: ...incoming intercom call while an active call is in progress The active call will be placed on hold If you disable this feature the IP phone will handle an incoming intercom call like a normal incoming call while there is already an active call on the IP phone Intercom Barge is disabled by default Note Procedure 1 Navigate to Menu Features Intercom 2 Make the desired changes 3 Press Save Intercom fe...

Page 190: ... the intercom key LED of the target extension will flash green on all other IP phones If you configure the directed call pickup code in advance refer to Configuring the Directed Call Pickup you can pick up the target extension s incoming call by pressing the intercom key The directed call pickup code can be configured with the intercom key For more information refer to Configuring an Intercom Key ...

Page 191: ...listen to 26 to 30 Broadcasts are sent to channel 26 to 30 We recommend that you specify these channels when broadcasting with Yealink IP phones running firmware version 81 or later The IP phone can only send and receives broadcasts to from the listened channels Other channels broadcasts will be ignored automatically by the IP phone Note Sending RTP Stream Configuring a Multicast Paging Key Proced...

Page 192: ...ect Paging List from the Key Type field 5 Optional Enter the string that will display on the LCD screen in the Label field 6 Press Save Paging list key is configurable via web user interface at the path Dsskey Line Key Configuring Paging List Procedure 1 Press the paging list key when the phone is idle If the paging list key is not configured you can also navigate to Menu Features Others Paging Li...

Page 193: ...ield 6 Enter the desired channel between 0 and 30 in the Channel field 7 Press Save 8 Repeat steps 2 to 7 if you want to add more paging groups Paging list is configurable via web user interface at the path Directory Multicast IP Deleting a Paging Group Procedure 1 Press the paging list key when the phone is idle If the paging list key is not configured you can also navigate to Menu Features Other...

Page 194: ...a voice call a normal phone call rather than a multicast paging call in progress If it is disabled all incoming multicast paging calls will be automatically ignored If it is set to a specify priority value the incoming multicast paging calls with higher or equal priority are automatically answered and the ones with lower priority are ignored Valid values for Paging Barge 1 to 31 Define the lowest ...

Page 195: ...ow the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone If enabled the phone will ignore incoming multicast paging calls with lower priorities otherwise the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold If disabled the phone will automatically ignore all incoming multicast...

Page 196: ...h the sender s and receiver s phones play a warning tone and the multicast RTP session will be automatically answered on the receiver s phone in the hands free speakerphone mode On the SIP T48S T48G IP phone the multicast paging key icon indicator will become and solid On other IP phones the multicast paging key LED glows green The following figure shows a multicast RTP session on the phone The pr...

Page 197: ...lticast RTP session is re established Press End Call EndCall to end the multicast RTP session Automatic Call Distribution ACD ACD is often used in offices for customer service such as call center The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of multiple persons at the earliest opportunity ACD on...

Page 198: ...ACD key is configurable via web user interface at the path Dsskey Line Key Logging into the ACD System Procedure 1 Press the ACD key when the phone is idle The LCD screen prompts you the following information User ID the identity used to log into the queue Password the password used to log into the queue 2 Press Login to log in Note Contact your system administrator for the User ID and Password to...

Page 199: ...ress the Logout soft key Note Shared Call Appearance SCA You can use SCA feature to share an extension which can be registered on more than one IP phones at the same time The shared line is indicated by a different line icon In the following figure the first line is a private line while the second line is a shared line If two phones share a line an incoming call to this extension will cause both p...

Page 200: ...me is 4603 user name is 4603_1 and assigns line key 1 and line key 2 for the account 4603_1 third party phone registers the account 4604 For more information on how to register an account refer to Registering an Account Configuring the Shared Line and Number of Line Key You can configure a primary account on boss phone and an alternate account on secretary phone Note Procedure 1 Register the prima...

Page 201: ...r example you can retrieve the held call on either boss phone or secretary phone when you place a call on public hold but you can retrieve the held call only on boss phone when you place a call on private hold on boss phone You need to configure either the private hold soft key or a private hold key before you place the call on private hold Configuring a Private Hold Soft Key Procedure 1 Click Set...

Page 202: ...Event from the Type field 4 Select Private Hold from the Key Type field 5 Optional Enter the string that will display on the LCD screen in the Label field 6 Press Save Private hold key is configurable via web user interface at the path Dsskey Line Key Configuring the private hold soft key may affect the softkey layout in the Talking state Contact your administrator for more information Downloaded ...

Page 203: ... press the Call Pull CallPull soft key Using SCA Feature on the IP Phone This section provides you with detailed information on using the IP phone in a SCA Hybrid Key System scenario In a SCA Hybrid Key System scenario the status of the line key icon or line key LED which associates with a shared line will change For more information on line key icon or line key LED indicators refer to Line Key Ic...

Page 204: ...Shared Line Procedure You can have more than one call on the shared line To place a new call when there is an active call on the line key 1 do one of the following Press the HOLD key or Hold The original call is placed on hold Press New Call NewCall to enter the dialing screen Enter the desired number using the dialpad Press the OK key key or Send The phone dials the entered number using the line ...

Page 205: ...le You can do Status SIP T48S T48G Other IP phones Boss Press the line key 1 press the Speakerphone key OK key or Answer on the phone The icon indicator of the line key 1 becomes and solid The LED indicator of the line key 1 glows red Secretary Answering Multiple Calls on the Shared Line An incoming call arrives on the shared line when there is an active call on line key 1 of boss phone The incomi...

Page 206: ...cators of the line key 2 on boss phone glows green and secretary phone glows red indicating that there is an active call on the line key 2 Secretary On the SIP T48S T48G IP phone Tap the line key 2 Press the OK key or tap Answer Boss phone stops ringing The icon indicators of the line key 2 on boss phone and secretary phone becomes and solid indicating that there is an active call on the line key ...

Page 207: ...HOLD key or Hold The icon indicators of line key 1 on boss phone and secretary phone becomes The LED indicators of line key 1 on boss phone slowly flashes green and secretary phone slowly flashes red Secretary The LED indicators of line key 1 on secretary phone slowly flashes green and boss phone slowly flashes red Downloaded from ManualsNet com search engine ...

Page 208: ...old Secretary Retrieving a Held Call Retrieving a Call Placed on Public Hold You can retrieve the public held call on either boss phone or secretary phone when there is a call between boss and other party Procedure Role You can do Status Boss On the SIP T48S T48G IP phone Tap press the HOLD key or tap Resume The conversation between boss and the third party is retrieved On other IP phones Press th...

Page 209: ... SIP T48S T48G IP phone tap press the HOLD key or tap Resume On other IP phones press the line key the HOLD key or the Resume The conversation between boss and the third party is retrieved Secretary Call is private held by secretary On the SIP T48S T48G IP phone tap press the HOLD key or tap Resume On other IP phones Press the line key the HOLD key or Resume The conversation between secretary and ...

Page 210: ... Barge In BargeIn appear on the LCD screen Press Barge In BargeIn to interrupt the active call Barge in the call between secretary and the third party A conference call is set up with the secretary and the third party in the active call Secretary Barge in the call between boss and the third party A conference call is set up with the boss and the third party in the active call Downloaded from Manua...

Page 211: ...the third party in the active call Call Pull Call pull feature allows users to retrieve an existing call from another shared phone that is in active or hold status For example when there is a call between boss phone and another party you can use call pull feature on secretary phone to retrieve this call from boss phone Then the call is established between secretary phone and another party Pulling ...

Page 212: ...e do the following Procedure Role You can do Status Boss Long press the line key The Cancel Call Pull CallPull New Call NewCall and Retrieve appear on the LCD screen Press Call Pull CallPull to interrupt the active call The call between secretary and the third party is retrieved and it is established between boss and the third party Secretary The call between boss and the third party is retrieved ...

Page 213: ...server and one of them is specified as a BLA number BLA depends on the support from a SIP server In the following figure the first line is a private line while the second line is a shared line Any IP phone can be used to originate or receive calls on the bridged line An incoming call to the BLA number can be presented to multiple phones in the group simultaneously but only one IP phone within the ...

Page 214: ... is 14084588327 and assigns BLA number phone C registers the account 14755608020 Phone A and phone B share the BLA number 14084588327 For more information on how to register an account refer to Registering an Account Configuring an Account and BLA Feature You can configure an account on phone A and phone B separately Note Procedure 1 Register the account 2 Click Advanced and then select Draft BLA ...

Page 215: ... For more information on line key icon indicators refer to Icon indicators associated with a bridged line You can do the following using the IP phone in a BLA scenario Placing calls Answering calls Place a call on hold Retrieving a held call Placing Calls You can have one call or multiple calls on the bridged line Placing a Call on the Bridged Line Procedure Do one of following Enter the desired n...

Page 216: ...e A Press the HOLD key or Hold The original call is placed on hold Press New Call NewCall to enter the dialing screen Enter the desired number using the dialpad Press the OK key key or Send Phone A dials the entered number Press the line key The original call is placed on hold Enter the desired number using the dialpad Press the OK key key or Send Phone A dials the entered number Answering Calls W...

Page 217: ...e LED indicator of the line key on the phone A glows red indicating that there is an active call on the phone B Placing a Call on Hold Procedure Role You can do Status SIP T48S T48G Other IP phone Phone A Press the HOLD key or Hold The icon indicators of line key become and prompt Public Hold The line key LEDs on phone A slowly flash green and on phone B slowly flash red when the bridged line call...

Page 218: ...the phone will play a warning tone and the power indicator LED will slowly flash red A message of n New Text Message s n indicates the number of unread text messages and a message icon are displayed on the phone Note Text messages can be stored in your phone s Inbox Sentbox Outbox or Draftbox and each of the boxes can store up to 100 text messages If there are more than 100 test messages in any on...

Page 219: ...SIP T48S T48G IP phone press Send 4 Select the desired account from the From field 5 Enter the number you want to send the message to in the To field 6 Press Send to send the message On the SIP T48S T48G IP phone you can also tap the Save soft key to save the text message to the draftbox If the phone prompts you there is a new text messages you can also press the View soft key to read the new mess...

Page 220: ...then tap Reply 3 Compose the new text message 4 Press Send to send the message Deleting a Text Message Procedure 1 Navigate to Menu Message Text Message Inbox Sentbox Outbox or Draftbox 2 Highlight the desired message On the SIP T48S T48G IP phone tap the desired message 3 Press Option select Delete On the SIP T48S T48G IP phone tap Delete On the SIP T42S T42G T41S T41P T40G T40P IP phone press De...

Page 221: ...of unread voice messages are displayed on the LCD screen If the voice mail pop up message box disappears it won t pop up again unless the user receives a new voice mail or the user re registers the account that has unread voice mail s Note Configuring the Voice Mail Code Procedure 1 Navigate to Menu Message Voice Mail Set Voice Mail Code You can also press the MESSAGE key when the voice mail code ...

Page 222: ... or Connect to dial out the voice mail access code 2 Highlight an account and then press Connect to listen to voice mails On the SIP T48S T48G IP phone tap the account to listen to voice mails 3 Follow the voice prompt to listen to your voice mails On the SIP T48S T48G IP phone you can tap the icon when the phone is idle to open the dialog box and then tap Connect From the Idle screen you can also...

Page 223: ... calls If you want to use the analog headset you require an optional headset YHS32 YHS33 The SIP T42G T41P IP phones do not support USB headset For more information on how to use your USB headset see your USB headset documentation from the manufacturer You can also pair and connect a Bluetooth headset with your SIP T48S T48G T46S T46G T42S T41S IP phone For more information refer to Pairing and Co...

Page 224: ...on on using the headset to answer a call refer to Answering Calls With the handset on hook enter the desired number and press Send the phone will then place a call using the headset automatically For more information on using the headset to place a call refer to Placing Calls Deactivating the Headset Mode If you don t want to use a headset to handle calls you can deactivate the headset mode Proced...

Page 225: ...t to the headset jack and the other one to the handset jack respectively Once the phone connects to a call the headset connected to the headset jack will have full duplex capability while the one connected to the handset jack will only be able to listen If headset prior is enabled the headset mode will not be deactivated until you press the HEADSET key again If headset prior is disabled the headse...

Page 226: ...dle calls by your headset For more information on how to use your headset see your headset documentation from the manufacturer Using Bluetooth Feature The SIP T48S T48G T46S T46G T42S T41S IP phone supports Bluetooth Bluetooth enables low bandwidth wireless connections within a range of 10 meters 32 feet The best performance is in the 1 to 2 meters 3 to 6 feet range To use Bluetooth feature you re...

Page 227: ...ate to Menu Settings Basic Settings Bluetooth 2 Select On from the Bluetooth field On the SIP T48S T48G IP phone The IP phone scans the available Bluetooth devices automatically and displays the Bluetooth device information device name and MAC address 3 Press Save on all IP phones except SIP T48S T48G IP phone Bluetooth activation is configurable via web user interface at the path Features Bluetoo...

Page 228: ...he mobile contacts to the IP phone This section provides you how to pair and connect disconnect your Bluetooth device Bluetooth headset or Bluetooth Enabled mobile phone to the phone sync the mobile contacts view and edit the Bluetooth device information and delete the paired Bluetooth device Pairing and Connecting the Bluetooth Headset Before pairing a Bluetooth headset make sure that the Bluetoo...

Page 229: ...nabled mobile phone make sure that the Bluetooth Enabled mobile phone is discoverable Procedure 1 Navigate to Menu Basic Bluetooth On the SIP T42S T41S IP phone navigate to Menu Settings Basic Settings Bluetooth 2 Activate the Bluetooth mode 3 On the SIP T46S T46G T42S T41S IP phone press Scan to search for the Bluetooth Enabled mobile phone 4 Find your Bluetooth Enabled mobile phone and then pres...

Page 230: ...le Contacts to the IP Phone If you disable the mobile contacts sync feature when you pair and connect the Bluetooth Enabled mobile phone to the SIP T48S T48G T46S T46G T42S T41S IP phone refer to Pairing and Connecting the Bluetooth Enabled Mobile Phone you need to enable the mobile contacts sync feature manually when you want to sync the mobile contacts to your IP phone Enabling the Mobile Contac...

Page 231: ...tacts The contacts stored in your mobile phone will display in the Mobile Contacts list For how to add contact to local directory blacklist from mobile contacts update the mobile contacts or place calls to and search for contacts in the mobile contacts refer to the Mobile Contacts Viewing the Bluetooth Device Information When Bluetooth mode is activated and the LCD screen displays a list of Blueto...

Page 232: ...41S IP phone select the desired Bluetooth device Press Option and then select Detail to view the Bluetooth device information Device Name the name of the Bluetooth device MAC the MAC address of the Bluetooth device Mobile Contacts Sync mobile contacts synchronization when Bluetooth enabled mobile phone is connected Editing Bluetooth Device Information Procedure 1 Navigate to Menu Basic Bluetooth E...

Page 233: ...s from the Paired Bluetooth Device list To connect it to your IP phone again you need to scan it first and then connect it again Procedure 1 Navigate to Menu Basic Bluetooth Paired Bluetooth Device On the SIP T48S T48G IP phone navigate to Menu Basic Bluetooth Bluetooth Device s 2 Press Option and then select Delete or Delete All On the SIP T48S T48G IP phone tap after the Bluetooth device and the...

Page 234: ...You can use Wi Fi USB dongle WF40 to wirelessly connect SIP T29G T27G IP phone to available wireless networks Wi Fi mode is configurable via web user interface at the path Network Wi Fi Connecting the Wi Fi USB Dongle WF40 Procedure Insert the Wi Fi USB Dongle WF40 into the USB port on the back of the phone For more information on WF40 see the Wi Fi USB dongle WF40 user guide on Yealink Technical ...

Page 235: ...r phone to the wired network Procedure 1 Navigate to Menu Basic Wi Fi On the SIP T42S T41S IP phone navigate to Menu Settings Basic Settings Wi Fi 2 Select Off from the Wi Fi field 3 Press Save Wireless Network Settings Wi Fi is a popular wireless networking technology that uses radio waves to provide wireless high speed Internet and network connections You can connect SIP T48S T48G T46S T46G T42S...

Page 236: ...T42S T41S IP phone highlight the X Available Network s X represents the number of available networks and then press Enter 4 Optional To re search the available network press Scan 5 Select the desired wireless network and then press Connect On the SIP T48S T48G IP phone tap the desired wireless network to connect to your IP phone Or tap after the desired wireless network and then tap Connect 6 If t...

Page 237: ...ay router Once WPS setup has completed successfully the LCD screen will prompt Connect Success Personal Identification Number PIN Procedure 1 Navigate to Menu Basic Wi Fi On the SIP T42S T41S IP phone navigate to Menu Settings Basic Settings Wi Fi 2 Activate the Wi Fi mode refer to Activating the Wi Fi Mode 3 Press the WPS and then select WPS PIN On the SIP T48S T48G IP phone tap WPS PIN The LCD s...

Page 238: ...e SSID user name and WPA shared key in the corresponding fields 5 Press Save The connected wireless networks will be saved to Known Network s list The Known Network s list can store up to 5 wireless networks you can specify the priority to connect to the corresponding wireless network Viewing the Wireless Network Information When Wi Fi mode is activated you can view the wireless network informatio...

Page 239: ...ically connected to the wireless network which has the highest priority the top one Up to 5 wireless network profiles can be saved in Known Network s list If you want to add a new one when the IP phone has already saved 5 wireless network profiles please delete an older one before adding Procedure 1 Navigate to Menu Basic Wi Fi Known Network s On the SIP T42S T41S IP phone navigate to Menu Setting...

Page 240: ... the connected wireless network and then tap Disconnect Tap Known Network s and then tap the connected wireless network The wireless network is disconnected You can press Connect to connect again Using an Expansion Module The expansion module is a console you can connect to an IP phone to add additional line keys and expand the functions of your phone Yealink SIP T48S T48G T46S T46G IP phone suppo...

Page 241: ...n Module EXP40 You can configure the contrast of the expansion module EXP40 via the host phone Procedure 1 Navigate to Menu Basic Display Contrast If EXP40 is not connected to the phone the Contrast screen displays No EXP 2 Select the desired value between 1 and 10 highest intensity from the Contrast field 3 Press Save Adjusting the Backlight of Expansion Module EXP40 When you change the backlight...

Page 242: ...User Guide for T4 Series IP Phones 230 Downloaded from ManualsNet com search engine ...

Page 243: ... Diagnosing the Network The wrong network settings may result in inaccessibility of your phone and poor network performance In this case your system administrator may ask you to use the Ping or Trace Route method to check whether the network is connected and to analyze the network fault Checking the Network Using Ping Method Procedure 1 Navigate to Menu Features Diagnostics Network Ping 2 Enter th...

Page 244: ...ting Your Phone The improper operation may cause malfunction When your phone is malfunctioning your system administrator may ask you to reboot your phone Procedure 1 Navigate to Menu Advanced default password admin Reboot On the SIP T42S T41S T40G T40P IP phone navigate to Menu Settings Advanced Settings default password admin Reboot A message is displayed on the LCD screen 2 Press OK to reboot th...

Page 245: ...strator if the personalized settings are kept before resetting your phone to factory settings Procedure 1 Navigate to Menu Advanced default password admin Reset Config On the SIP T42S T41S T40G T40P IP phone navigate to Menu Settings Advanced Settings default password admin Reset Config 2 Highlight the Reset to factory settings and then press Reset A message is displayed on the LCD screen 3 Press ...

Page 246: ...T40G T40P IP phone navigate to Menu Settings Advanced Settings default password admin Auto Provision 2 Enter the provision information in the corresponding field 3 Press Save A message is displayed on the LCD screen 4 Press OK Updating the phone configuration is operable via web user interface at the path Settings Auto Provision Note Reset of your phone may take a few minutes Do not power off unti...

Page 247: ...g level will be automatically set to 6 3 Reproduce the issue 4 Click Stop in the Export All Diagnostic Files field to stop the capture The system log level will be reset to 3 5 Click Export to open file download window and then save the diagnostic file to your local system A diagnostic file named allconfig tgz is successfully exported to your local system Note If the issue cannot be reproduced jus...

Page 248: ...User Guide for T4 Series IP Phones 236 Downloaded from ManualsNet com search engine ...

Page 249: ...guay Asuncion United Kingdom Bermuda Bermuda United Kingdom Falkland Islands Trinidad Tobago 3 30 Canada New Foundland St Johns 3 Argentina Buenos Aires Brazil DST Brazil no DST Denmark Greenland Nuuk 2 30 Newfoundland and Labrador 2 Brazil no DST 1 Portugal Azores 0 Denmark Faroe Islands Torshavn GMT Greenland Ireland Dublin Morocco Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas Un...

Page 250: ...osibirsk Omsk 6 30 Myanmar Naypyitaw 7 Russia Krasnoyarsk Thailand Bangkok 8 Australia Perth China Beijing Russia Irkutsk Ulan Ude Singapore Singapore 8 45 Eucla 9 Japan Tokyo Korea Seoul Russia Yakutsk Chita 9 30 Australia Adelaide Australia Darwin 10 Australia Brisbane Australia Hobart Australia Sydney Melboume Canberra Russia Vladivostok 10 30 Australia Lord Howe Islands 11 New Caledonia Noumea...

Page 251: ...Appendix 239 Appendix B Menu Structure For the SIP T48S T48G IP phone Downloaded from ManualsNet com search engine ...

Page 252: ...User Guide for T4 Series IP Phones 240 For the SIP T46S T46G IP phone Downloaded from ManualsNet com search engine ...

Page 253: ...Appendix 241 For the SIP T42S T42G T41S T41P T40G T40P Downloaded from ManualsNet com search engine ...

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