Troubleshooting
If the port is receiving characters, the MAXserver 1600 might have autobauded to the wrong speed. Press
the <BREAK> key to re-initialize the autobaud sequence, then type several <RETURN>s.
If the port is not receiving characters, a cable or device problem exists. Try changing the type of cable
used (e.g., change from straight-through to crossover). Note that a MAXserver 1600-to-DTE device
configuration requires a crossover cable connection. Refer to Appendix B for cable descriptions and order
codes.
3.3
If the LAN Light Is Out
When the LAN light on the MAXserver 1600 front panel is ON, the server is communicating with the
network. If you are unable to communicate with the network and the LAN light is not ON, check the
following. (Procedures for the MAXserver 1608 are identical.)
•
Make sure that the Ethernet transceiver cable or ThinWire network cable is securely connected to
the back of the MAXserver 1600.
•
There may be a problem with the network itself. Check whether any other devices connected to
the network are experiencing communications problems.
•
Check whether a diagnostic code is being displayed on the front panel lights (indicating a
hardware or software error).
If none of these checks indicate a problem and the LAN light is still not ON, contact your Xyplex
Customer Support representative for assistance. (In the U.S., call Xyplex Customer Support at 1-800-435-
7997. For International calls, the number is 508-264-9903).
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