Troubleshooting
10. If the MAXserver 1600 is configured to load parameters from the network (rather than local Non-
volatile storage- NVS), the unit requests a parameter file from the parameter server
1
. If a parameter
file is not sent from the server, the MAXserver 1600 will wait indefinitely for the parameter file.
The following message types can be generated during the parameter file load sequence. The process
is similar to the load process:
Terminal Server, Type 74, Rev x.xx.x
Ethernet address 08-00-87-xx-xx-xx, port x
Requesting parameter load service
A message similar to the preceding one is displayed while the MAXserver 1600 waits for a response
to the parameter load request. If this message remains displayed for more than 5 seconds after you
type several <RETURN>s, the MAXserver 1600 is not configured on a load server for parameter load
service. Refer to the Software Installation Guide.
Terminal Server, Type 74, Rev x.xx.x
Ethernet address 08-00-87-xx-xx-xx, port x
Loading parameters over Link L1 from server xx-xx-xx-xx-xx-xx,
message 0
Link L1 refers to the Ethernet transceiver cable or ThinWire network cable; that is, the server is
loading parameters via the LAN. If the message count remains at zero after you type several
<RETURN>s, the load server is properly configured, but does not have a defined parameter file.
Problem:
While loading from the network, no messages appear after you type several <RETURN>s.
(Note that when the MAXserver 1600 is loading from a Memory card, you do not see any messages, and
cannot access the terminal server.)
Correct Operation:
The port normally autobauds to the correct baud rate when you press several <RETURN>s. Once a port
speed has been selected, the port light illuminates. In the first 20 seconds after power up, the server runs
the self tests and does not respond to the <RETURN>s. Twenty seconds after power up, however, the port
displays a message in response to a <RETURN>.
Possible Solutions:
Determine whether the port is receiving characters properly. Type several <RETURN>s and make sure
the PORT light is ON steadily. This indicates that the MAXserver 1600 has received characters and
selected a communication speed.
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By default, the MAXserver 1600 loads its configuration data (parameters) from NVS. However, you can
configure the unit to load parameters from a network parameter server, using the ROM Configuration menu.
The Configuration menu is described in Chapter 4.
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