5-24
WorkCentre C2424 Service Manual
Poor Primary Color Fills
Primary fills appear banded and inconsistent.
Step
Questions and Actions
Yes
No
1
1.
Banded and inconsistent primary fills may
indicate a missing, weak, or discolored jet.
2.
Print the Service Test Print 1: Weak/Missing
Jet
.
3.
If there are discolored jets, print the solid fill
test print in the color with the discolored jets.
4.
Did this correct the problem?
Complete.
Go to Step 2.
2
1.
Use service diagnostics to verify the Y-axis
encoder is operating normally.
2.
Is the Y-axis encoder working properly?
Go to Step 3.
Replace the
drum assembly.
3
1.
If the bands are uniform, or in a corduroy
pattern, use diagnostics to check the X-axis
motion.
2.
Ensure the x-axis movement is not impeded.
3.
See "White Stripes (Pinstripes)" on
page 5-32 for troubleshooting this problem.
4.
Did this correct the problem?
Go to Step 4.
Replace the X-
axis motor or
electronics
module.
4
1.
Try the procedure listed on "13-19: Black,
Red, Green, Blue, Cyan, Magenta, and
Yellow Solid Fills" on page 5-42.
2.
Did this correct the problem?
Complete.
Follow the
instructions on
the "On-Site
Printhead
Troubleshooting
Checklist" on
page A-7
s2424-082
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