Xerox WORKCENTRE C2424, Service Manual

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General Troubleshooting 4-65
h.
Attach the system covers.
i.
Perform full test of system.
3.
Power supply problems in the Energy Star Mode.
a.
In the energy star mode, the 2nd power supply is turned off via a signal from
the image processor board.
b.
If the power supply fails to shut off, the system may appear to be in energy
star mode but its power consumption will be about 70 Watts higher than it
should be.
System Reports Missing Maintenance Kit
1. Maintenance kit missing or not fully seated.
a. Fully install maintenance kit.
2. Connector is not fully seated.
a. Check I/O board connector J860 for proper mating (see "Plug/Jack Locator
Table" on page 10-2).
System Reports Missing Waste Tray
1.
Waste tray missing or not fully seated.
a.
Fully install waste tray.
2.
Connector not fully seated.
a.
Check I/O board connector J110 for proper mating (see "Plug/Jack Locator
Table" on page 10-2).
b.
Verify the waste tray sensor is operating correctly.
System Features Not Available
Note
Before performing the following steps, check and reinstall scanner cables, if
necessary. Make a copy using the platen. If the copy is good, then make a 2-sided
copy from the DADF. If these checks are good, then the scanner and DADF are
operational.
1. Insuficient RAM.
a. 400 x 400 dpi and 600 x 600 dpi scan resolutions are not enabled with less
than 512 MB RAM.
2. Computer print driver configured incorrectly.
a. Examine print driver setup to ensure system driver setup doesn't override
desired features set via the control panel.
3. Configuration card failure.