Troubleshooting
256
Xerox
®
VersaLink
®
C7020/C7025/C7030 Color Multifunction Printer
User Guide
Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
Symptoms
Solutions
Lines or streaks only present in copies made
from the document feeder.
There is debris on the CVT glass. When scanning, the paper from
the document feeder passes over the debris on the glass surfaces,
resulting in lines and streaks. Clean all glass surfaces with a
lint-free cloth dampened with water. For details, refer to
Cleaning
the Scanner
on page 193.
Spots present in copies taken from the
document glass.
There is debris on the document glass. When scanning, the debris
creates a spot on the image. Clean all glass surfaces with a
lint-free cloth dampened with water.
Image is too light or too dark.
Adjust the lighten/darken setting.
Image quality is poor when scanning color
original documents.
For best results, select Black & White output.
Colors are inaccurate.
•
Adjust color settings and confirm that the correct Original
Type is set.
•
Perform the Scan Color Consistency procedure. For details,
refer to
Color Registration
on page 213.
If the problem persists, for online support information, go to
www.xerox.com/office/VLC70XXsupport
