Troubleshooting
252
Xerox
®
VersaLink
®
C7020/C7025/C7030 Color Multifunction Printer
User Guide
Symptom
Solutions
The output is too light.
•
To check the toner level, check the control panel, use the print driver, or
the Embedded Web Server. If the toner cartridge is near empty,
replace it.
•
Verify that the toner cartridge is approved for use in this printer, and
replace it as needed. For best results, use a genuine Xerox toner
cartridge.
•
Replace the paper with a recommended size and type, then confirm
that your printer and print driver settings are correct.
•
Verify that the paper is dry and that supported paper is used. If not,
change the paper.
•
Change the Paper Type settings in the print driver. In the print driver,
on the Printing Options tab, select
Paper
, then change the
Other Type
setting.
Only one color is faded.
Check the condition of the toner cartridge and replace it if necessary.
Color around the edge of printing is
incorrect.
Adjust the color registration. For details, refer to
Color Registration
on
page 213.
White lines or streaks running
through only one color.
Clean the lens for the affected color. For details, refer to
Cleaning the
Printhead Lenses
on page 195.
