Xerox VersaLink B600, User Manual

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• Ensure that the paper type selected in your print driver matches the paper type on which you are printing.
• If you have the same size paper loaded in more than one tray, ensure that the proper tray is selected in the
print driver.
• Store your paper and other media properly for optimum print quality. For more information, refer to Paper
Storage Guidelines .
S O LV I N G P R I N T - Q UA L I T Y P R O B L E M S
When the print quality is poor, select the closest symptom from the following table, then refer to the corresponding
solution to correct the problem. You can also print a Demonstration Printpage to more precisely determine the print-
quality problem. For more information, refer to
Information Pages .
If the print quality does not improve after performing the appropriate action, contact your Xerox representative.
Note: To maintain print quality, the toner cartridge is designed to provide a warning message when the
toner level is low. When the toner cartridge reaches this level, a warning message appears. When the toner
cartridge is empty, another message prompts you to replace the toner cartridge. The printer stops printing
until you install a new toner cartridge.
SSYYM MPPTTO OM M SSO OLLU UTTIIO ON NSS
The output is too light.
• To check the toner level, check the control panel,
use the print driver, or the Embedded Web Server. If
the toner cartridge is near empty, replace it.
• Verify that the toner cartridge is approved for use in
this printer, then replace it as needed. For best
results, use a genuine Xerox toner cartridge.
• Replace the paper with a recommended size and
type, then confirm that your printer and print driver
settings are correct.
• Verify that the paper is dry and that supported
paper is used. If the paper is moist or is not a
supported paper type, load new, dry paper in the
tray.
• Change the Paper Type settings in the print driver.
In the print driver Printing Options tab, select
PPaappeerr, then change the O
Otthheerr TTyyppeesetting.
Toner smears or print rubs off.
The output has stains on the back side.
• Change the Paper Type settings in the print driver.
For example, change PPllaaiinnto LLiigghhttw weeiigghhtt
C Caarrddssttoocckk. In the print driver Printing Options tab,
select PPaappeerr, then change the O Otthheerr TTyyppee setting.
• Verify that the paper is the correct size, type, and
weight. Change the paper settings to match the
paper in the tray.
• Verify that the printer is plugged into an outlet that
is providing the correct voltage and power. Review
the electrical specification of the printer with an
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Xerox
®
VersaLink
®
B600/B610 Printer User Guide
Troubleshooting