Xerox VersaLink B600, User Manual

Page: 164 / 200

1. At the back of the printer, locate the Mailbox jam-access door. Open the door, then remove any jammed paper.
2. Close the jam-access door. To clear any remaining errors, follow the instructions on the control panel.
T R O U B L ES H O O T I N G PA P E R J A M S
Multiple Sheets Pulled Together
PPRRO OB BA AB BLLEE C CA AU USSEESS SSO OLLU UTTIIO ON NSS
The paper tray is too full. Remove some of the paper. Do not load paper past
MAX fill line.
The edges of the paper are not even. Remove the paper, align the edges, and then reload it.
The paper is moist from humidity. Remove the paper from the tray. Load new, dry paper
parer into the tray..
Too much static electricity is present. Load a new ream of paper.
Using unsupported paper. Use only Xerox ® -approved paper. For more information,
refer to Supported Paper .
The feed rollers are dirty. With a clean, lint-free cloth moistened with water, wipe
the feed rollers until they are clean. For more
information, refer to
Cleaning The Printer .
Paper Misfeeds
PPRRO OB BA AB BLLEE C CA AU USSEESS SSO OLLU UTTIIO ON NSS
The paper is not correctly positioned in
the tray.
• Remove the misfed paper and reposition it properly in the tray.
• Adjust the paper guides in the tray to match the size of the paper.
The paper tray is too full. Remove some of the paper. Do not load paper past the fill line.
The paper guides are not correctly
adjusted to the paper size. Adjust the paper guides in the tray to match the size of the paper.
The tray contains warped or wrinkled
paper. Remove the paper, smooth it out, and reload it. If it still misfeeds, do
not use that paper.
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Xerox
®
VersaLink
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B600/B610 Printer User Guide
Troubleshooting