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4.

For the same tray, at the back of the printer, locate the jam-access door. Open the door, then remove any
jammed paper.

5.

Re-insert the paper tray into the printer, then push the tray in until it stops.

Note: If the tray is extended for legal-size paper, the tray protrudes when it is inserted into the printer. If
removed in a previous step, replace the tray cover.

6.

When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper settings.

a. To confirm the same paper size, type, or color, touch O

OKK.

b. To select a new paper size, type, or color, touch the current setting, then select a new setting. When

finished, touch O

OKK.

Clearing Paper Jams from the Fuser Area

To resolve the error displayed on the control panel, clear all paper from the paper path.

Xerox

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VersaLink

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B600/B610 Printer User Guide

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Troubleshooting

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Summary of Contents for VersaLink B600

Page 1: ...VERSION 1 6 NOVEMBER 2022 702P08820 Xerox VersaLink B600 B610 Printer User Guide ...

Page 2: ...d States and or other countries IBM and AIX are registered trademarks of International Business Machines Corporation in the United States and or other countries McAfee is a trademark or registered trademark of McAfee Inc in the United States and other countries Microsoft Windows Windows Server and OneDrive are registered trademarks of Microsoft Corporation in the United States and other countries ...

Page 3: ...6 Powering On the Printer or Exiting Low Power or Sleep Mode 26 Restarting Placing in Sleep Mode or Powering Off the Printer 26 Accessing the Printer 28 Logging In 28 Smart Card 29 Introduction to Apps 30 Information Pages 31 Printing Information Pages 31 Configuration Report 31 The Embedded Web Server 33 Accessing the Embedded Web Server 33 Finding the IP Address of Your Printer 33 Certificates f...

Page 4: ...r as a Web Service on Devices 57 More Information 59 Customize and Personalize 61 Customize and Personalize Overview 62 Customizing or Personalizing the Home Screen 63 Hiding or Showing an App on the Home Screen 63 Rearranging Apps on the Home Screen 63 Customizing or Personalizing the Apps 64 Customizing or Personalizing the Feature List 64 Saving Presets 64 Removing App Customization using the C...

Page 5: ...Selecting Paper Options for Printing 93 Scaling 93 Printing on Both Sides of the Paper 93 Print Quality 94 Image Options 94 Lightness 95 Contrast 95 Image Shift 95 Printing Mirror Images 95 Printing Multiple Pages to a Single Sheet 95 Printing Booklets 95 Selecting Finisher Options 96 Selecting Mailbox Options 96 Using Special Pages 96 Printing Watermarks for Windows 98 Orientation 99 Printing Ban...

Page 6: ... on Special Paper 121 Envelopes 121 Labels 126 Maintenance 131 General Precautions 132 Cleaning the Printer 133 Cleaning the Exterior 133 Cleaning the Interior 133 Adjustments and Maintenance Procedures 138 Adjusting Paper Registration 138 Adjusting the Density 140 Refreshing the Toner 140 Transfer Voltage Adjustment 140 Adjusting the Fuser 141 Adjusting the Altitude 141 Performing a Developer and...

Page 7: ...ages on the Control Panel 172 Viewing Current Errors on the Control Panel 172 Using the Integrated Troubleshooting Tools 172 Online Support Assistant 172 Helpful Information Pages 172 Support Pages 173 Printing Support Pages 173 More Information about Your Printer 173 A Specifications 175 Configurations and Options 176 Available Configurations 176 Standard Features 176 Options and Upgrades 177 Phy...

Page 8: ...s FCC Regulations 188 Canada 188 Certifications in Europe 188 Eurasian Economic Community Certification 189 Germany 189 Turkey RoHS Regulation 190 Safety Certification 191 Material Safety Data Sheets 192 C Recycling and Disposal 193 All Countries 194 North America 195 European Union 196 Domestic Household Environment 196 Professional Business Environment 196 Collection and Disposal of Equipment an...

Page 9: ...perational Safety 13 Maintenance Safety 15 Printer Symbols 16 Environmental Health and Safety Contact Information 18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer ...

Page 10: ...cy evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification For more informati...

Page 11: ...er immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative POWER CORD Use the power cord supplied with your printer Plug the power cord directly into a properly grounded electrical outlet Ensure that each end of the cord is connected securely If you do not know if an outlet is grounded ask an electrician to check the outlet W Wa ar rn niin ng ...

Page 12: ... disconnect all electrical power from the printer disconnect the power cord from the electrical outlet EMERGENCY POWER OFF If any of the following conditions occur power off the printer immediately and disconnect the power cord from the electrical outlet Contact an authorized Xerox service representative to correct the problem if The equipment emits unusual odors or makes unusual noises The power ...

Page 13: ...r jams from this area and avoid touching any metallic surfaces To avoid a tip hazard do not push or move the device with all the paper trays extended OZONE RELEASE This printer produces ozone during normal operation The amount of ozone produced is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated r...

Page 14: ...package or container Keep all consumables away from the reach of children Never throw toner toner cartridges drum cartridges or waste cartridges into an open flame When handling cartridges for example toner and such avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble the cartridge which can increase the risk of skin or eye contact C Ca au ut ti...

Page 15: ...x supplies recycling programs go to www xerox com recycling W Wa ar rn niin ng g Do not use aerosol cleaners Aerosol cleaners can cause explosions or fires when used on electromechanical equipment When installing the device in a hallway or similar restricted area additional space requirements can apply Ensure that you comply with all workspace safety regulations building codes and fire codes for y...

Page 16: ...e specified time before touching the fuser Caution Indicates a mandatory action to take in order to avoid damage to the property Do not touch the part or area of the printer Do not touch Do not expose the drum cartridges to direct sunlight Do not burn the toner cartridges Do not burn the drum cartridges Do not use folded creased curled or wrinkled paper Do not use inkjet paper Do not use transpare...

Page 17: ...S SY YM MB BO OL L D DE ES SC CR RI IP PT TI IO ON N Do not reload paper previously printed on or used LED Printhead Cleaner Storage Location Xerox VersaLink B600 B610 Printer User Guide 17 Safety ...

Page 18: ...uct and supplies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe 18 Xerox VersaLink B600 B610 Printer User Guide Safety ...

Page 19: ...ter contains Parts of the Printer 20 Power Options 26 Accessing the Printer 28 Introduction to Apps 30 Information Pages 31 The Embedded Web Server 33 Installation and Setup 36 Connecting the Printer 38 Initial Printer Setup 51 Installing the Software 55 More Information 59 ...

Page 20: ... Printer FRONT VIEW 1 Tray 2 Optional 550 Sheet Feeder 2 Tray 1 3 Bypass Tray 4 Front Door 5 Power Wake Button 6 Control Panel 7 Output Tray Extension 20 Xerox VersaLink B600 B610 Printer User Guide Getting Started ...

Page 21: ...INTERNAL PARTS 1 Front Door 2 Toner Cartridge 3 Drum Cartridge Xerox VersaLink B600 B610 Printer User Guide 21 Getting Started ...

Page 22: ...or 4 Wireless Network Adapter Port Cover 5 Left Side Cover Access to optional Productivity Kit 6 USB Port Type A 7 USB Port Type A 8 Ethernet Connection 9 FDI Port 10 Power Connector 22 Xerox VersaLink B600 B610 Printer User Guide Getting Started ...

Page 23: ...r Provides access to printing features Provides access to reference materials Provides access to Tools and Setup menus Prompts you to load paper replace supplies and clear jams Displays errors and warnings Provides the Power Wake button used for powering on or powering off the printer This button also supports the power saver modes and blinks to indicate the power status of the printer Xerox Versa...

Page 24: ... a TCP IP connection between your device and the printer 2 Touch Screen Display This area of the screen displays information and provides access to printer functions and applications 3 Administrator Logon This is the location where the system administrator can log in using the system administrator password 4 Home Button This button provides access to the Home menu for access to printer features 24...

Page 25: ...r Sleep mode When the light blinks fast the printer is powering down or exiting a low power mode 6 Status LED This light blinks blue or amber to indicate printer status B Bllu ue e Blinks once slowly to acknowledge a successful Authentication request Blinks once slowly for a Copy or Print job initiated at the control panel Blinks twice slowly for Fax or Print job received from the network Blinks f...

Page 26: ...mode press the P Po ow we er r W Wa ak ke e button Note The Power Wake button is the only power button on the printer The printer exits Low Power mode or Sleep mode automatically when it receives data from a connected device When in Low Power mode or Sleep mode the touch screen is powered off and unresponsive To wake the printer manually press the P Po ow we er r W Wa ak ke e button C Ca au ut tii...

Page 27: ...off the printer touch P Po ow we er r O Of ff f If the printer does not respond to a single press of the P Po ow we er r W Wa ak ke e button then press and hold the button for 5 seconds A Please Wait message appears as the printer powers down After 10 seconds the touch screen goes dark and the Power Wake button flashes until the printer powers down C Ca au ut tiio on n Do not unplug the power cord...

Page 28: ...he reuse of a previous user ID value for a specified amount of time since the user ID was last used from 1 999 days The system administrator can change the number of days through the Embedded Web Server A Au ut to o U Us se er r I ID D D Diis sa ab blle em me en nt t The printer disables the user accounts that have not logged in to the printer for a specified period The system administrator can sp...

Page 29: ...emote authentication attempts through EIP or SNMP fail for the user Contact your system administrator for assistance U Us se er r A Ac cc co ou un nt t L Lo oc ck k o ou ut t After a specified number of invalid login attempts for a user account the printer locks out the account If you do not log in to the printer for a long period of time your account can be disabled automatically Contact your sys...

Page 30: ...een Some Apps are installed as standard but hidden the first time you use the device When you log in the Apps configured for your personal account appear on the control panel You can download more Apps for your device from the Xerox App Gallery For more information refer to www xerox com XeroxAppGallery 30 Xerox VersaLink B600 B610 Printer User Guide Getting Started ...

Page 31: ...t List provides a printout of all PCL fonts that are available on the printer Demonstration Print Demonstration Print provides a demonstration of the current print quality settings Startup Page The Startup Page provides basic printer configuration and network information Job History Report The Job History Report provides retained information on previous print jobs including the date time job type ...

Page 32: ... button 2 Touch D De ev viic ce e A Ab bo ou ut t I In nf fo or rm ma at tiio on n P Pa ag ge es s 3 Touch C Co on nf fiig gu ur ra at tiio on n R Re ep po or rt t 4 To return to the Home screen press the H Ho om me e button 32 Xerox VersaLink B600 B610 Printer User Guide Getting Started ...

Page 33: ...e To view the TCP IP address on the control panel wait until the printer has been on for 2 minutes If the TCP IP address is 0 0 0 0 or begins with 169 it indicates a network connectivity issue However if Wi Fi is set as the primary Ethernet connection 0 0 0 0 is displayed as the IP address for the printer Viewing the IP Printer Address on the Control Panel To view the IP address of the printer on ...

Page 34: ...open a Web browser In the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n For details about obtaining the IP address of your printer refer to Finding the IP Address of Your Printer 2 To download the Configuration Report scroll to the bottom of the page then in the Quick Links section click D Do ow wn nllo oa ad d C Co on nf fiig gu ur ra at tiio on...

Page 35: ...eq qu ue es st t S Se es ss siio on n The remote control panel sends a request to the local control panel If the local control panel is inactive the remote control panel session is activated automatically If a local user is active on the device a Remote Session Request message appears on the local control panel The local user chooses to accept or deny the request If the request is accepted the rem...

Page 36: ... support VLB600_VLB610docs SELECTING A LOCATION FOR THE PRINTER 1 Select a dust free area with temperatures from 10 32 C 50 90 F and relative humidity 10 85 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer directly interfering with image transfer 2 Place the printer on a level solid non vibrating surface with adequ...

Page 37: ...Xerox VersaLink B600 B610 Printer User Guide 37 Getting Started ...

Page 38: ... or network switch is required An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously An Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer using the Embedded Web Server W Wiir re elle es ss s N Ne et tw wo or rk k If your environment includes a wireless router or wireless access poin...

Page 39: ...rinter to a wireless network the wireless router must be configured with a service set identifier SSID and any necessary credentials Note Wireless networking is available only on printers with the optional Wireless Network Adapter installed Configuring the Printer for a Wireless Network Note Before you configure wireless network settings install the Xerox Wireless Network Adapter Kit If you purcha...

Page 40: ...ll the Wireless Network Adapter follow the procedure defined on the instruction sheet provided with the Wireless Network Adapter Note Pulling on the adapter can damage it Once installed remove it only as needed and as directed in the Wireless Network Adapter removal instructions For more information refer to Removing the Wireless Network Adapter 40 Xerox VersaLink B600 B610 Printer User Guide Gett...

Page 41: ...a ethernet For more information refer to Resetting Wireless Settings Removing the Wireless Network Adapter 1 Power off the printer 2 To unlatch the left side cover slide the handle away from the printer then swing the handle toward the rear of the printer Xerox VersaLink B600 B610 Printer User Guide 41 Getting Started ...

Page 42: ...er away from the printer Note Do not use force to pull on the Wireless Network Adapter If the latch is released properly the adapter pulls out easily Pulling on a secured adapter can damage it 5 To reinstall the Wireless Network Adapter Port Cover insert the bottom tab into the small slot Gently press the port cover against the back of the printer until it latches into place 42 Xerox VersaLink B60...

Page 43: ... latch the cover swing the handle toward the front of the printer then push the handle in until it clicks into the locked position 8 Connect the printer to your computer with a USB cable or to a network using an Ethernet cable Xerox VersaLink B600 B610 Printer User Guide 43 Getting Started ...

Page 44: ...red network uses WPS configure the connection manually For details go to the next step b If needed to log in to the network type the password c To select a Wi Fi frequency band touch W Wii F Fii B Ba an nd d then select an option By default the Wi Fi frequency band is set to AUTO d Touch O OK K 6 To connect manually to a Wi Fi Network a Touch M Ma an nu ua all S Se et tu up p b In the first field ...

Page 45: ...the printer control panel press the H Ho om me e button 2 Log in as administrator For details refer to the System Administrator Guide at www xerox com support VLB600_VLB610docs 3 Touch D De ev viic ce e C Co on nn ne ec ct tiiv viit ty y P Pr riim ma ar ry y N Ne et tw wo or rk k 4 Select the appropriate network connection type for the device 5 To apply the changes and restart the device at the pr...

Page 46: ...ides the security and configuration information to the printer which uses it to connect to the network Connecting to a WPS Wireless Network Using the PBC Method To connect to a Wi Fi Protected Setup WPS wireless network using the Push Button Connection PBC method Note Before you install the device ensure that the wireless router is configured properly and is connected to the network 1 At the print...

Page 47: ...Note If Wi Fi Protected Setup WPS is not visible at the top of the screen touch M Ma an nu ua all S Se et tu up p 18 Touch P PI IN N 19 Record the PIN from the screen then touch O OK K Note The printer continues to advertise for 120 seconds If the printer does not locate the wireless router within 120 seconds the connection attempt stops The printer starts advertising using the displayed PIN Code ...

Page 48: ...rtise for 120 seconds If the printer does not locate the wireless router within 120 seconds the connection attempt stops 10 At your computer in the wireless router control panel Client PIN Code field enter the PIN code then click N Ne ex xt t The printer communicates with the wireless router to resolve setup and configuration information When the printer has the correct information it connects to ...

Page 49: ... address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n Note If you do not know the IP address for your printer refer to Finding the IP Address of Your Printer 2 In the Embedded Web Server click H Ho om me e C Co on nn ne ec ct tiiv viit ty y Note If this feature does not appear log in as a system administrator 3 For Mobile Printing click A Aiir rP Pr rii...

Page 50: ... E En na ab blle e toggle button 5 Click O OK K 6 Restart the printer then wait 2 minutes for the printer to connect 7 Refresh your Web browser then for Mobile Printing click G Go oo og glle e C Cllo ou ud d P Pr riin nt t 8 Click P Pr riin nt te er r R Re eg giis st tr ra at tiio on n 9 Click R Re eg giis st te er r A printer registration page prints 10 To register the printer in your Web browser...

Page 51: ...bleshooting support for your printer To install the Xerox Easy Assist app on your smartphone you need to scan a QR Code or search the app in the Apple App Store or Google Play Store There are two types of XEA QR Codes QR Code to acquire the XEA app This QR Code is for the initial installation of the app To install the Xerox Easy Assist app for the first time you are required to scan this QR Code u...

Page 52: ... can view and edit your printer settings from the D De ev viic ce e S Se et tt tiin ng gs s tab If you have not setup a password during the initial setup to view or edit existing printer settings you need to set up the password S Su up pp po or rt t You can request support and find solutions for printer related problems through the Xerox Easy Assist app In the app select your printer then touch S ...

Page 53: ...icense Agreement EULA touch I I A Ag gr re ee e Note The Xerox Easy Assist App has instructions that help you to unpack the printer from its packaging box To watch a helpful video to unpack your printer scan the QR Code on the XEA QR Code Flyer that came with your printer with your smartphone camera Accept the End User License Agreement EULA then follow the instructions that appear on the app 5 Fo...

Page 54: ...e device A Ad dd diin ng g a an n E Ex xiis st tiin ng g P Pr riin nt te er r To add an existing printer from the network there are two options Q QR R C Co od de e I IP P A Ad dd dr re es ss s Select the I IP P A Ad dd dr re es ss s option To connect to the printer by typing the IP Address manually touch I IP P A Ad dd dr re es ss s Type the IP Address of the printer then touch O OK K To find the ...

Page 55: ...In ns st ta allll P Pr riin nt t D Dr riiv ve er r 5 At the License Agreement click I I A Ag gr re ee e 6 From the list of discovered printers select your printer Note When installing drivers for a network printer if your printer does not appear in the list click the I IP P A Ad dd dr re es ss s o or r D DN NS S N Na am me ebutton In the IP Address or DNS Name field type the IP address of your pri...

Page 56: ... then click I In ns st ta allll 7 If prompted enter your password then click O OK K 8 From the list of discovered printers select your printer then click N Ne ex xt t 9 If your printer does not appear in the list of discovered printers a Click the N Ne et tw wo or rk k P Pr riin nt te er r I Ic co on n b Type the IP address of your printer then click C Co on nt tiin nu ue e c Select your printer i...

Page 57: ...4 Click I IP P 5 From the Protocol list select the protocol 6 In the Address field enter the IP address of the printer 7 In the Name field enter a name for the printer 8 From the Use list choose S Se elle ec ct t a a d dr riiv ve er r t to o u us se e 9 From the printer software list select the print driver for your printer model 10 Click A Ad dd d INSTALLING DRIVERS AND UTILITIES FOR UNIX AND LIN...

Page 58: ...d a a n ne et tw wo or rk k w wiir re elle es ss s o or r B Bllu ue et to oo ot th h p pr riin nt te er r 4 In the list of available devices select the one you want to use then click N Ne ex xt t 5 If the printer you want to use does not appear in the list click T Th he e p pr riin nt te er r t th ha at t I I w wa an nt t iis s n no ot t lliis st te ed d 6 Select A Ad dd d a a p pr riin nt te er r...

Page 59: ... Technical support information for your printer including online technical support Online Support Assistant and print driver downloads www xerox com support VLB600_VLB610support Information Pages Print from the control panel For details refer to Information Pages Order supplies for your printer www xerox com supplies Local sales and Technical Customer Support www xerox com office worldcontacts Pri...

Page 60: ...60 Xerox VersaLink B600 B610 Printer User Guide Getting Started ...

Page 61: ...aLink B600 B610 Printer User Guide 61 Customize and Personalize This chapter contains Customize and Personalize Overview 62 Customizing or Personalizing the Home Screen 63 Customizing or Personalizing the Apps 64 ...

Page 62: ...r repeated use Customization enables users to work more productively When individual user accounts are configured on the device you can personalize the device to meet specific user needs You can configure your personal Home page to hide or show only the apps you use Each of the feature lists can be tailored to your job requirements Default settings for each app can be specified and settings for re...

Page 63: ...ch D Do on ne e 4 To hide an installed app a For the app touch X X b Touch D Do on ne e 5 Verify that only the selected apps appear on the Home screen REARRANGING APPS ON THE HOME SCREEN 1 At the printer control panel press the H Ho om me e button 2 Touch C Cu us st to om miiz ze e 3 Touch and hold the required app 4 Drag the app to the new location 5 Release the app 6 Touch D Do on ne e 7 Verify ...

Page 64: ...the E Ey ye e icon To signify a feature is visible the Eye icon appears with no line across it 6 To reorder the menu features touch and drag the features into the appropriate order 7 To save the current configuration touch D Do on ne e SAVING PRESETS You can use this feature to save a particular combination of app settings for future jobs You can save the settings with a name and retrieve them for...

Page 65: ... want to delete 6 At the prompt touch D De elle et te e 7 Touch D Do on ne e REMOVING APP CUSTOMIZATION USING THE CONTROL PANEL To remove the current app customization settings 1 At the printer control panel press the H Ho om me e button 2 Touch the app required 3 Scroll to the bottom then touch C Cu us st to om miiz ze e 4 Touch R Re em mo ov ve e A Ap pp p C Cu us st to om miiz za at tiio on n 5...

Page 66: ...66 Xerox VersaLink B600 B610 Printer User Guide Customize and Personalize ...

Page 67: ...layed on the Home screen There are also apps that are installed as standard but are hidden when your device is used for the first time For more information about customizing the Home screen and the apps features refer to Customize and Personalize A range of apps is available for download and installation from the Xerox App Gallery These include Xerox Extensible Interface Platform EIP Apps EIP Apps...

Page 68: ... panel or from the Xerox App Gallery web site To set up an App Gallery account from the web site go to https appgallery services xerox com home select L Lo og giin n C Cr re ea at te e A Ac cc co ou un nt t and follow the instructions Note If you have an existing Xerox App Gallery Account refer to Logging in to Your Xerox App Gallery Account To create an App Gallery account using the control panel...

Page 69: ...ssword using the touch screen keypad then touch E En nt te er r 5 Touch L Lo og g I In n The Xerox App Gallery appears INSTALLING OR UPDATING AN APP FROM THE XEROX APP GALLERY Xerox Apps add extend or customize the functionality of your device You can use the Xerox App Gallery App to browse and install Apps at your device control panel Installing an App from the App Gallery 1 At the printer contro...

Page 70: ...pp Gallery 1 At the printer control panel press the H Ho om me e button 2 Touch X Xe er ro ox x A Ap pp p G Ga alllle er ry y 3 Enter your User Name using the touch screen keypad then touch E En nt te er r 4 Enter your Password using the touch screen keypad then touch E En nt te er r 5 Touch L Lo og g I In n The Xerox App Gallery appears 6 Touch the app required then touch U Up pd da at te e The L...

Page 71: ... access Information Pages and reports using this option Software Update Use this option to check for software updates and configure update settings Notifications Use the Notifications option to see details of current alerts or faults on the device A History button displays fault codes and the date that the fault occurred on the device Paper Trays Use the Paper Trays option to see the paper size ty...

Page 72: ...us and set up alerts using the Embedded Web Server refer to the System Administrator Guide at www xerox com support VLB600_VLB610docs Checking the Supplies Status at the Control Panel 1 To view status information for the printer supplies touch D De ev viic ce e S Su up pp plliie es s 2 To view details about a specific item including part numbers for reordering touch the specific item 3 To return t...

Page 73: ...ce e B Biilllliin ng g U Us sa ag ge e 3 To view more details touch U Us sa ag ge e C Co ou un nt te er rs s then select an option I Im mp pr re es ss siio on n C Co ou un nt te er rs s This option provides the number of impressions made by the printer The number of impressions cannot equal the number of sheets counted depending on the printer setup If your printer counts large sheets as large imp...

Page 74: ...te the printer restarts automatically REMOTE SERVICES You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to help them resolve problems quickly For information about enabling Remote Services and uploading information to Xerox refer to the System Administrator Guide at www xerox com support VLB600_VLB610docs 74 Xerox VersaL...

Page 75: ... the control panel For more information refer to Printing Special Job Types Pausing the Print Job with the Option to Delete It 1 At the printer control panel press the H Ho om me e button 2 Touch J Jo ob bs s then touch the name of the print job 3 Do one of the following To pause the print job touch P Pa au us se e To resume the print job touch R Re es su um me e To delete the print job touch D De...

Page 76: ...ces required The job resumes automatically when the required resources are available If the job does not print automatically touch R Re es su um me e Select from the following options D De elle et te e J Jo ob b To delete the print job that is on hold touch D De elle et te e R Re ello oa ad d M Me ed diia a To load recommended media in the feeder touch R Re ello oa ad d M Me ed diia a C Ch ha an n...

Page 77: ...lder 5 Enter the passcode number then touch O OK K 6 Select an option To print a Secure Print job touch the job To print all the jobs in the folder touch P Pr riin nt t A Allll To delete a Secure Print job touch the T Tr ra as sh h icon At the prompt touch D De elle et te e To delete all the jobs in the folder touch D De elle et te e A Allll Note After a Secure Print job is printed it is deleted a...

Page 78: ... copies After reviewing the sample set you can either print the remaining copies or delete them at the printer control panel Sample Set is a type of saved job with these features A Sample Set job appears in a folder named after the user ID associated with the print job A Sample Set job does not use a passcode Any user can print or delete a Sample Set job A Sample Set prints one copy of a job to al...

Page 79: ...et tu ur rn n 2 In the Embedded Web Server click J Jo ob bs s 3 Click the job name 4 Do one of the following To pause the print job click P Pa au us se e To resume the print job click R Re es su um me e To delete the print job click D De elle et te e At the prompt click D De elle et te e 5 To return to the Home screen click H Ho om me e Submitting Jobs for Printing Using the Embedded Web Server 1 ...

Page 80: ... nt t f fr ro om m U US SB B Note If this feature does not appear enable the feature or contact the system administrator For more information see the System Administrator Guide at www xerox com support VLB600_VLB610docs 3 Add files using the Browse USB screen To print a group of print ready files for the USB drive or folder touch the S Se elle ec ct t A Allll icon Verify that the files are selecte...

Page 81: ...iles for the USB drive or folder touch the S Se elle ec ct t A Allll icon Verify that the files are selected To print a specific file browse to that file then touch the file name or icon 4 Touch O OK K 5 Confirm that the correct documents appear If the documents do not appear touch A Ad dd d D Do oc cu um me en nt ts s select additional documents then touch O OK K 6 Select the paper supply quantit...

Page 82: ...HE PRINTBYXEROX APP 1 Send an email with an attachment containing a supported file type to Print printbyxerox com First time users receive a response email with a user ID and password 2 At the Xerox device control panel press the H Ho om me e button 3 Touch P Pr riin nt tB By yX Xe er ro ox x 4 Enter your email address then touch S Sa av ve e 5 On the Enter password screen use the onscreen keyboar...

Page 83: ...Xerox VersaLink B600 B610 Printer User Guide 83 Printing This chapter contains Printing Overview 84 Selecting Printing Options 85 Printing Features 91 Using Custom Paper Sizes 101 ...

Page 84: ...ware application For most software applications press C CT TR RL L P P for Windows or C CM MD D P P for Macintosh 4 Select your printer 5 To access the print driver settings For Windows select P Pr ro op pe er rt tiie es s or P Pr re ef fe er re en nc ce es s For Macintosh select X Xe er ro ox x F Fe ea at tu ur re es s The title of the button can vary depending on your application 6 Modify the pr...

Page 85: ...information is available from the Printing Preferences window Click the H He ellp p button in the bottom left corner of the Printing Preferences window to see the Help Information about Printing Preferences appears in the Help window From there you can select by topic or use the search field to enter the topic or function for which you need information WINDOWS PRINTING OPTIONS Selecting Printing O...

Page 86: ...nu application it can change the navigation path to your list of printers 2 In the list of printers right click the icon for your printer then click P Pr riin nt tiin ng g p pr re ef fe er re en nc ce es s 3 In the Printing Preferenceswindow click a tab then select the options To save the settings click O OK K Note For more information about Windows print driver options click the H He ellp pbutton...

Page 87: ...o the printer 1 With the document open in your application click F Fiille e P Pr riin nt t 2 Select your printer 3 In the Print Options menu select X Xe er ro ox x F Fe ea at tu ur re es s Note To see all printing options click S Sh ho ow w D De et ta aiills s 4 Select any other required printing options from the lists 5 To send the job to the printer click P Pr riin nt t Saving a Set of Commonly ...

Page 88: ...int drivers for your printer go to www xerox com support VLB600_VLB610drivers 2 On the print driver website navigate to your printer model 3 For your printer model click D Dr riiv ve er rs s D Do ow wn nllo oa ad ds s 4 From the Operating System menu select your operating system 5 To identify the print driver for your printer model review the list of available print drivers Note For additional inf...

Page 89: ...workstation The instructions for installing and building CUPS are contained in the CUPS Software Administrators Manual written and copyrighted by Easy Software Products For complete information on CUPS printing capabilities refer to the CUPS Software Users Manual available from www cups org documentation php Installing the PPD File on the Workstation 1 If available download the Xerox PPD for CUPS ...

Page 90: ...network as the printer To print with AirPrint 1 Open the email photograph website page or document that you want to print 2 Tap the A Ac ct tiio on n icon 3 Tap P Pr riin nt t 4 Select your printer then set the printer options 5 Tap P Pr riin nt t Printing from a MOPRIA Enabled Mobile Device MOPRIA is a software feature that enables users to print from mobile devices without requiring a print driv...

Page 91: ...inter control panel press the H Ho om me e button 2 To view a list of active and completed jobs touch J Jo ob bs s 3 To view a list of specific job types touch an option To view Saved Jobs touch S Sa av ve ed d J Jo ob bs s To print the job touch the job enter the quantity then touch O OK K To delete the job touch the T Tr ra as sh h icon then touch D De elle et te e To view Personal Jobs touch P ...

Page 92: ... application access the print settings For most software applications press C CT TR RL L P P for Windows or C CM MD D P P for Macintosh 2 Select your printer then open the print driver For Windows click P Pr riin nt te er r P Pr ro op pe er rt tiie es s Depending on your application the title of the button varies For Macintosh in the Print window click P Pr re ev viie ew w then select X Xe er ro o...

Page 93: ...for Paper Output SCALING Scaling reduces or enlarges the original document to match the selected output paper size For Windows the scale options are on the Printing Options tab in the Paper field For Macintosh the scale options are in the Print window To view more printing options click S Sh ho ow w D De et ta aiills s The following scaling options are available A Au ut to om ma at tiic ca alllly ...

Page 94: ... ho or rt t E Ed dg ge e This option prints on both sides of the paper The images print to allow binding on the short edge of the paper The following illustrations show the result for documents with portrait and landscape orientations respectively Note 2 Sided Printing is part of the Earth Smart settings To change your default print driver settings see Setting Default Printing Options for Windows ...

Page 95: ...Sheet Page Layout tab For Windows Page Layout is on the Document Options tab For Macintosh in the Print window Layout is on the Preview list To print a border around each page select P Pa ag ge e B Bo or rd de er rs s PRINTING BOOKLETS With 2 sided printing you can print a document in the form of a small booklet You can create booklets from any paper size that is supported for 2 sided printing The...

Page 96: ...fic mailbox bin right from your desktop computer 1 From the P Pr riin nt tiin ng g O Op pt tiio on ns s tab locate the O Ou ut tp pu ut t D De es st tiin na at tiio on n option then select one of the mailbox bins 2 Click O OK K The prints are delivered to the selected mailbox bin USING SPECIAL PAGES The Special Pages options control how covers inserts and exception pages are added to your printed ...

Page 97: ...th a hyphen For example to specify pages 1 6 9 10 and 11 type 1 1 6 6 9 9 1 11 1 P Pa ap pe er r Displays the default size color and type of paper selected in Use Job Settings J Jo ob b S Se et tt tiin ng g Displays the attributes of the paper for the remainder of the job Printing Exception Pages Exception pages have different settings from the rest of the pages in the job You can specify differen...

Page 98: ...te er rm ma ar rk k tab 3 From the Watermark menu select the watermark You can choose from preset watermarks or create a customized watermark You can also manage watermarks from this menu 4 Under Text select an option T Te ex xt t Enter the text in the field then specify the font T Tiim me e S St ta am mp p Specify the date and time options then specify the font P Piic ct tu ur re e To locate the ...

Page 99: ...mages print across the short dimension of the paper L La an nd ds sc ca ap pe e Orients the paper so that the text and images print across the long dimension of the paper R Ro ot ta at te ed d L La an nd ds sc ca ap pe e Orients the paper so that the content is rotated 180 degrees and with the long bottom side up Note For Macintosh to print portrait text and images in landscape orientation clear t...

Page 100: ... f fo or r C Co om mp plle et te ed d J Jo ob bs s then select an option E En na ab blle ed d This option turns on notifications D Diis sa ab blle ed d This option turns off the Notification feature 3 Click O OK K 100 Xerox VersaLink B600 B610 Printer User Guide Printing ...

Page 101: ...ick O OK K 6 In the Print dialog box click P Pr riin nt t Printing on Custom Size Paper from a Macintosh Computer 1 Load the custom size paper 2 In the application click F Fiille e P Pr riin nt t 3 From the Paper Size list select the custom paper size 4 Click P Pr riin nt t DEFINING CUSTOM PAPER SIZES To print custom paper sizes define the custom width and length of the paper in the print driver s...

Page 102: ...izes window click the P Pllu us s iic co on n 4 Double click U Un nt tiit tlle ed d then type a name for the new custom paper size 5 Enter the height and width of the new custom paper size 6 Click the arrow for the Non Printable Area field then select the printer from the list Or for User Defined margins set the top bottom right and left margins 7 To save the settings click O OK K Defining a Custo...

Page 103: ...Xerox VersaLink B600 B610 Printer User Guide 103 Paper and Media This chapter contains Paper and Media Overview 104 Supported Paper 105 Loading Paper 110 Printing on Special Paper 121 ...

Page 104: ...e poor output quality increased paper jams or damage your printer Refer to Paper That Can Damage Your Printer Ensure that the paper type selected in your print driver matches the paper type on which you are printing If you have the same size paper loaded in more than one tray ensure that the proper tray is selected in the print driver Store your paper and other media properly for optimum print qua...

Page 105: ... fill line in the tray Adjust the paper guides to fit the paper size Fan paper before loading it in the paper tray If excessive jams occur use paper or other approved media from a new package Do not print on label media after a label has been removed from a sheet Use only paper envelopes Print envelopes 1 sided only PAPER THAT CAN DAMAGE YOUR PRINTER Some paper and other media types can cause poor...

Page 106: ...ttics kitchens garages or basements These spaces are more likely to collect moisture Store paper flat either on pallets cartons shelves or in cabinets Avoid food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load the paper into the printer Leave stored paper in the original packaging The paper wrapper protects the paper from mois...

Page 107: ...elope 110 x 220 mm 4 33 x 8 66 in C5 Envelope 162 x 229 mm 6 4 x 9 in B5 ISO 176 x 250 mm 6 9 x 9 8 in Postcard 102 x 152 mm 4 x 6 in 127 x 178 mm 5 x 7 in Statement 140 x 216 mm 5 5 x 8 5 in Executive 184 x 267 mm 7 25 x 10 5 in 203 x 254 mm 8 x 10 in Letter 216 x 279 mm 8 5 x 11 in Folio 216 x 330 mm 8 5 x 13 in Legal 216 x 356 mm 8 5 x 14 in Monarch Envelope 98 x 190 mm 3 9 x 7 5 in No 10 Envel...

Page 108: ... SIDED PRINTING P PA AP PE ER R T TY YP PE E W WE EI IG GH HT T Recycled 60 80 g m Plain 60 90 g m Custom Hole Punched Letterhead Pre Printed 60 105 g m Bond 91 105 g m Lightweight Cardstock 106 176 g m SUPPORTED CUSTOM PAPER SIZES T TR RA AY Y N NU UM MB BE ER R P PA AP PE ER R S SI IZ ZE ES S Tray 1 Minimum 76 x 190 mm 3 x 7 5 in Maximum 216 x 356 mm 8 5 x 14 in Trays 2 5 Minimum 76 x 190 mm 3 x...

Page 109: ...ing you cannot change the paper size type and color when you load paper into the tray B By yp pa as ss s When paper is present in this tray it is used for print jobs where you did not specify a particular tray For more information on how to change the paper setting when loading paper in trays 1 5 refer to Loading Paper in Trays 1 and 2 For more information on how to change the paper setting when l...

Page 110: ...Bypass Tray If the Bypass Tray is loaded with paper already remove any paper that is a different size or type 2 For larger paper sizes pull out then open the Bypass Tray extension 3 Move the width guides to the edges of the tray 110 Xerox VersaLink B600 B610 Printer User Guide Paper and Media ...

Page 111: ...rth and fan them then align the edges of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Xerox VersaLink B600 B610 Printer User Guide 111 Paper and Media ...

Page 112: ...For 1 sided printing load letterhead or pre printed paper face up with the top edge going into the printer For 2 sided printing load letterhead and pre printed paper face down with the top edge going into the printer 112 Xerox VersaLink B600 B610 Printer User Guide Paper and Media ...

Page 113: ...uch the current size setting then from the list select the size To select a different paper color touch the current paper color then from the list select the color c To save the settings touch O OK K CONFIGURING TRAY 1 AND TRAYS 2 5 FOR THE PAPER LENGTH You can adjust the length of the trays to accommodate A4 Letter 8 5 x 11 in and Legal 8 5 x 14 in paper sizes When you use the Legal length paper ...

Page 114: ...ress the release latch at the front of the tray then push the ends inward until they latch 4 To extend the tray for longer paper hold the back of the tray with one hand With the other hand press the release latch at the front of the tray then pull the ends outward until they latch 5 To protect the paper when the tray is extended place the tray cover over the extended section of the paper tray 114 ...

Page 115: ...paper in Tray 1 and optional Trays 2 5 1 To remove the tray from the printer pull out the tray until it stops Lift the front of the tray slightly and then pull out the tray completely 2 Adjust the paper length and width guides as illustrated Xerox VersaLink B600 B610 Printer User Guide 115 Paper and Media ...

Page 116: ...r into the tray with the print side face up Load hole punched paper with the holes to the left Load label sheets in the tray face up For 1 sided printing load letterhead paper face up with the top of the paper toward the back of the tray For 2 sided printing load letterhead and pre printed paper face down with the top edge feeding into the printer Note Do not load paper above the maximum fill line...

Page 117: ...ter prompts you to set the paper type size and color a If the paper type size and color are correct touch O OK K b If the paper type size or color are incorrect change the settings To select a paper type touch the current paper type then from the list select the type To select a sheet size touch the current size setting then from the list select the size To select a different paper color touch the...

Page 118: ...rrent paper type then select a paper type To select a paper color touch the current paper color then select a paper color e To save the settings touch O OK K f To return to the Home screen press the H Ho om me e button LOADING PAPER IN THE HIGH CAPACITY FEEDER HCF The High Capacity Feeder HCF tray accommodates 8 5 x 11 in A4 paper only and is loaded in the short edge feed SEF direction 1 Pull out ...

Page 119: ... type size and color are correct touch O OK K b If the paper type size or color are incorrect change the settings To select a paper type touch the current paper type then from the list select the type To select a paper size touch the current paper size then from the list select the size To select a different paper color touch the current paper color then from the list select the color c To save th...

Page 120: ...ta ab blle e prompts you to confirm or modify paper tray settings when paper is loaded in the Bypass Tray 6 To save the setting touch O OK K 7 To return to the Home screen press the H Ho om me e button Configuring the Tray Mode for Trays 1 5 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e P Pa ap pe er r T Tr ra ay ys s 3 Touch the desired tray 4 Touch T Tr r...

Page 121: ...ope brand Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of the envelopes In the pri...

Page 122: ...he length of the curl must be within 8 10 mm 31 39 in Downward curl at the leading edge of envelopes is not acceptable and can cause a jam or misfeed Load envelopes up to 16 5 mm 65 in in height This is approximately 10 20 envelopes depending on brand size and texture If you do not load envelopes in the Bypass Tray right after you have removed the envelopes from the packaging the envelopes can bul...

Page 123: ...narch or DL envelopes perform one of the following steps If the envelopes wrinkle try another option Load envelopes with the short edge going into the printer flaps down and flaps to the right Load envelopes with the print side up flaps open and down and the bottom of the envelope going into the printer Xerox VersaLink B600 B610 Printer User Guide 123 Paper and Media ...

Page 124: ...flaps open and down and the bottom of the envelope going into the printer Load envelopes with the print side up flaps closed and down and short edge going into the printer 5 Adjust the width guides until they touch the edges of the envelopes 6 The printer prompts you to verify the paper type size and color a If the paper type size and color are correct touch O OK K 124 Xerox VersaLink B600 B610 Pr...

Page 125: ... O OK K Loading Envelopes in Tray 1 1 To remove the tray from the printer pull out the tray until it stops Lift the front of the tray slightly then pull it out 2 Remove any paper in the tray 3 Adjust the paper length and width guides as illustrated 4 Load envelopes in the trays with the flaps closed flap side down and the short edge leading into the printer Note Do not load more than 50 envelopes ...

Page 126: ... To feed and print the envelopes click P Pr riin nt t LABELS You can print labels from the Bypass Tray or Tray 1 Guidelines for Printing Labels Use labels designed for laser printing Do not use vinyl labels Do not feed a sheet of labels through the printer more than once Do not use dry gum labels Print only on one side of the sheet of labels Use full sheet labels only Store unused labels flat in t...

Page 127: ...ding Labels in the Bypass Tray 1 Open the Bypass Tray If the tray is already open remove all paper from the tray 2 For larger paper sizes pull out then open the Bypass Tray extension 3 Move the width guides to the edges of the tray 4 Load sheet labels in the Bypass Tray face up with the top edge of the page feeding into the printer first Xerox VersaLink B600 B610 Printer User Guide 127 Paper and M...

Page 128: ... type then from the list select L La ab be ells s To select a size touch the current size setting then from the list select a size To select the color touch the current paper color then from the list select a color c To save the settings touchO OK K Loading Labels in Tray 1 1 To remove the tray from the printer pull out the tray until it stops Lift the front of the tray slightly then pull it out 2...

Page 129: ...olor a If the paper size type and color are correct touch O OK K b If the paper size type or color are incorrect change the settings To select a sheet size touch the current size setting then from the list select the size To select the paper type touch the current paper type then from the list select L La ab be ells s To select a different color touch the current color then from the list select th...

Page 130: ...130 Xerox VersaLink B600 B610 Printer User Guide Paper and Media ...

Page 131: ...600 B610 Printer User Guide 131 Maintenance This chapter contains General Precautions 132 Cleaning the Printer 133 Adjustments and Maintenance Procedures 138 Supplies 142 Managing the Printer 145 Moving the Printer 146 ...

Page 132: ...ribed in the documentation supplied with your printer C Ca au ut tiio on n When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation Do not place anything on top of the printer Do not leave the covers and doors open for any length of time especial...

Page 133: ...remove it immediately Power off the printer immediately and wait 40 minutes for the fuser to cool Try to remove the jam after the printer has cooled If you spill any toner in the printer remove the toner using a moist cloth Never use a vacuum cleaner to remove spilled toner Sparks inside the vacuum cleaner can cause a fire or explosion To prevent stains inside the printer that can deteriorate prin...

Page 134: ...e Toner Cartridge straight out of the printer Place the removed Toner Cartridge on a level surface 3 C Ca au ut tiio on n Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting Do not touch or scratch the surface of the drum To remove the Drum Cartridge grip the orange handle then pull the Drum Cartridge straight out of the printer Place the removed Drum Cartridg...

Page 135: ...ing in on the two tabs Properly recycle the used cleaning pad Note If the cleaning pad is dirty replace it A replacement cleaning pad is included with the Drum Cartridge Replacement Kit 6 In necessary install a new cleaning pad onto the cleaning tool Xerox VersaLink B600 B610 Printer User Guide 135 Maintenance ...

Page 136: ...the LED Lens Block Then slide the cleaning tool in the other direction until it stops at the opposite end Repeat this motion two more times 8 Replace the cleaning tool into its storage location inside the Front Door 9 Slide the Drum Cartridge into the printer until it stops 136 Xerox VersaLink B600 B610 Printer User Guide Maintenance ...

Page 137: ...10 Slide the Toner Cartridge into the printer until it stops 11 Close the Front Door Xerox VersaLink B600 B610 Printer User Guide 137 Maintenance ...

Page 138: ...your printer has automatic 2 sided printing select the sides that you want to optimize To select a sample registration page for adjusting side 1 touch A Ad dj ju us st te ed d S Siid de e then touch S Siid de e 1 1 To select a sample registration page for adjusting both sides touch A Ad dj ju us st te ed d S Siid de e then touch S Siid de e 2 2 6 Specify the consecutive number of sample pages to p...

Page 139: ...then touch S Siid de e 1 1 b For adjusting Side 2 touch A Ad dj ju us st te ed d S Siid de e then touch S Siid de e 2 2 6 To adjust the registration touch L Le ea ad d S Siid de e R Re eg giis st tr ra at tiio on n a To adjust the side to side registration for S Siid de e R Re eg giis st tr ra at tiio on n touch the P Pllu us s icon or the M Miin nu us s icon b To adjust the top to bottom registra...

Page 140: ...er 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e S Su up pp po or rt t T To on ne er r R Re ef fr re es sh h 3 To perform a Toner Refresh process touch S St ta ar rt t 4 At the successfully completed prompt touch C Cllo os se e 5 To exit the menu touch X X 6 To return to the Home screen press the H Ho om me e button TRANSFER VOLTAGE ADJUSTMENT Use Transfer ...

Page 141: ...t of the location where the printer is installed If the altitude setting is incorrect it can cause print quality problems To adjust the altitude 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e S Su up pp po or rt t A Allt tiit tu ud de e A Ad dj ju us st tm me en nt t 3 Touch the altitude of the location of the printer then touch O OK K 4 To return to the Hom...

Page 142: ... use with this printer ROUTINE MAINTENANCE ITEMS Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements can be parts or kits Routine maintenance items are typically customer replaceable parts Note Each routine maintenance item includes installation instructions Routine maintenance items for this printer include the following Drum Cartridg...

Page 143: ...control panel press the H Ho om me e button 2 Touch D De ev viic ce e A Ab bo ou ut t I In nf fo or rm ma at tiio on n P Pa ag ge es s 3 Touch S Su up pp plliie es s U Us sa ag ge e R Re ep po or rt t 4 To return to the Home screen press the H Ho om me e button TONER CARTRIDGES General Precautions W Wa ar rn niin ng g When replacing a toner cartridge be careful not to spill the toner If any toner ...

Page 144: ... S SO OL LU UT TI IO ON N Reorder Toner The toner cartridge is low Order a new toner cartridge Out of Toner The toner cartridge is empty Replace the toner cartridge with a new one RECYCLING SUPPLIES For more information on the Xerox supplies recycling program go to www xerox com recycling 144 Xerox VersaLink B600 B610 Printer User Guide Maintenance ...

Page 145: ...LB610docs To view the billing information for your printer 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e B Biilllliin ng g U Us sa ag ge e 3 To view more details touch U Us sa ag ge e C Co ou un nt te er rs s then select an option 4 After viewing the usage readings to return to the Home screen press the H Ho om me e button PRINTING THE BILLING SUMMARY REPOR...

Page 146: ...ve the printer If the optional 550 Sheet Feeder is not fixed to the printer securely it could fall to the ground and cause injury Follow these instructions when moving the printer 1 Power off the printer then disconnect the power cord and other cables from the back of the printer Note To prevent electric shock never touch the power plug with wet hands When removing the power cord ensure that you p...

Page 147: ...ray 4 Remove any paper or other media from the Output Tray 5 If the Output Tray Extension is extended close it 6 Remove any paper from Tray 1 then close the tray Xerox VersaLink B600 B610 Printer User Guide 147 Maintenance ...

Page 148: ...l packing material and boxes or a Xerox Repackaging Kit Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving After moving the printer 1 Reinstall any parts that yo...

Page 149: ...Xerox VersaLink B600 B610 Printer User Guide 149 Troubleshooting This chapter contains General Troubleshooting 150 Paper Jams 155 Print Quality Problems 167 Getting Help 172 ...

Page 150: ...hing is wrong with the outlet connected to the printer Plug another electrical appliance into the outlet then check if it operates properly Try a different outlet The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in the Electrical Specifications PRINTER RESETS OR POWERS OFF FREQUENTLY P...

Page 151: ...ect paper in the appropriate tray At the printer control panel specify the correct paper size type and color The paper settings for the print job do not match any paper loaded in the paper trays at the printer From the print driver select a paper tray containing the correct paper A toner cartridge is empty Replace the empty toner cartridge No control panel indicators are lighted Power off the prin...

Page 152: ...BL LE E C CA AU US SE ES S S SO OL LU UT TI IO ON NS S The printer is set to a slower printing mode For example the printer could be set to print on heavyweight paper It takes more time to print on certain types of special paper Ensure that the paper type is set properly in the print driver and at the printer control panel For more information refer to Print Speed The printer is in Power Saver mod...

Page 153: ...blle ed d AUTOMATIC 2 SIDED PRINTING PROBLEMS P PR RO OB BA AB BL LE E C CA AU US SE ES S S SO OL LU UT TI IO ON NS S Unsupported or incorrect paper Ensure that you are using a supported paper size and weight for 2 sided printing Envelopes cardstock and labels cannot be used for 2 sided printing For more information refer to Supported Paper Types and Weights for Automatic 2 Sided Printing and Supp...

Page 154: ...NSIDE THE PRINTER Moisture can condense in the printer when room humidity exceeds 85 or when a cold printer is located in a warm room Condensation can form in a printer after it has been sitting in a cold room that is heated quickly P PR RO OB BA AB BL LE E C CA AU US SE ES S S SO OL LU UT TI IO ON NS S The printer has been sitting in a cold room Allow the printer to operate for several hours at r...

Page 155: ... or instruments This can permanently damage the printer The following illustration shows where paper jams can occur along the paper path 1 Tray 2 2 Optional Mailbox or Finisher 3 Fuser 4 Bypass Tray 5 Tray 1 MINIMIZING PAPER JAMS The printer is designed to function with minimal paper jams using Xerox supported paper Other paper types can cause jams If supported paper is jamming frequently in one a...

Page 156: ...ys at the control panel select the correct paper type and size Before printing select the correct paper type and size in the print driver Store paper in a dry location The following can cause paper jams Polyester coated paper that is designed especially for inkjet printers Paper that is folded wrinkled or excessively curled Loading more than one type size or weight of paper in a tray at the same t...

Page 157: ...r 4 Remove the jammed paper 5 Insert Tray 1 into the printer then push it all the way in Note If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer If removed in a previous step replace the tray cover Xerox VersaLink B600 B610 Printer User Guide 157 Troubleshooting ...

Page 158: ... touch the current setting then select a new setting When finished touch O OK K 8 To return to the Home menu press the H Ho om me e button Clearing Paper Jams from the Tray 1 Area To resolve the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the Bypass Tray 2 Grasp both sides of the Bypass Tray then pull it straight out of the printer 158 ...

Page 159: ...t Tray 1 into the printer then push it all the way in Note If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer If removed in a previous step replace the tray cover 6 Insert the Bypass Tray completely into the printer Xerox VersaLink B600 B610 Printer User Guide 159 Troubleshooting ...

Page 160: ...Home menu press the H Ho om me e button Clearing Paper Jams from the Trays 2 5 Areas To resolve the error displayed on the control panel clear all paper from the paper path 1 For the tray reported on the Touch Screen Display pull out the tray until it stops 2 To remove the tray lift the front of it slightly then pull it out of the printer 3 Remove any crumpled paper from the tray and any remaining...

Page 161: ...n a previous step replace the tray cover 6 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings a To confirm the same paper size type or color touch O OK K b To select a new paper size type or color touch the current setting then select a new setting When finished touch O OK K Clearing Paper Jams from the Fuser Area To resolve the error displayed on ...

Page 162: ...elease and pull open the door 2 To open the paper guide on the top of the fuser lift the paper guide tab 3 Remove any jammed paper from the back of the printer 162 Xerox VersaLink B600 B610 Printer User Guide Troubleshooting ...

Page 163: ...e back of the printer locate the Finisher jam access door Open the door then remove any jammed paper 2 Close the jam access door To clear any remaining errors follow the instructions on the control panel Clearing Paper Jams from the Mailbox To resolve the error displayed on the control panel clear all paper from the paper path Xerox VersaLink B600 B610 Printer User Guide 163 Troubleshooting ...

Page 164: ... Xerox approved paper For more information refer to Supported Paper The feed rollers are dirty With a clean lint free cloth moistened with water wipe the feed rollers until they are clean For more information refer to Cleaning The Printer Paper Misfeeds P PR RO OB BA AB BL LE E C CA AU US SE ES S S SO OL LU UT TI IO ON NS S The paper is not correctly positioned in the tray Remove the misfed paper ...

Page 165: ...away from the backing sheet Do not use any sheet where labels are missing curled or pulled away from the backing sheet Envelopes are loaded incorrectly You can print envelopes from the Bypass Tray or Tray 1 For more information refer to Envelopes Envelopes are wrinkling The heat and pressure of the laser printing process can cause wrinkling Use supported envelopes For more information refer to Gui...

Page 166: ...thickness or type For more information refer to Supported Paper Types and Weights for Automatic 2 Sided Printing Paper is loaded in the wrong tray Ensure that paper is loaded into the correct tray For more information refer to Supported Paper Tray is loaded with mixed paper Load the tray with only one type and size of paper 166 Xerox VersaLink B600 B610 Printer User Guide Troubleshooting ...

Page 167: ... correctly set the Print Quality Mode Follow the guidelines in this section to maintain optimum print quality from your printer Temperature and humidity affect the quality of the printed output The range for optimal print quality is 15 28ºC 59 82ºF and 20 70 relative humidity However print quality can be affected when operating near the limits for both temperature and humidity PAPER AND MEDIA Your...

Page 168: ...oo light To check the toner level check the control panel use the print driver or the Embedded Web Server If the toner cartridge is near empty replace it Verify that the toner cartridge is approved for use in this printer then replace it as needed For best results use a genuine Xerox toner cartridge Replace the paper with a recommended size and type then confirm that your printer and print driver ...

Page 169: ...t the humidity in the room is within specifications For more information refer to Relative Humidity The output is blank Power off the printer then power on again If the error persists contact your Xerox representative White lines or vertical blanks appear Clean the LED Lens For more information refer to Cleaning the LED Lens Streaks appear in the output Replace the Drum Cartridge If the error pers...

Page 170: ...er or the Embedded Web Server If the toner cartridge is near empty replace it Verify that the toner cartridge is approved for use in this printer and replace it as needed For best results use a genuine Xerox toner cartridge The output print is wrinkled or stained Verify that the paper is the correct size type and weight for the printer and that it is loaded properly Load a new ream of paper Change...

Page 171: ...ntire surface of one sheet of paper 2 Load the printed sheet into the tray with the printed side face down 3 Print five blank pages to remove debris from the fuser rollers Spots or lines appear at regular intervals on the prints 1 Print the Repeating Defects pages At the control panel touch D De ev viic ce e S Su up pp po or rt t S Su up pp po or rt t P Pa ag ge es s R Re ep pe ea at tiin ng g D D...

Page 172: ...ting certain problems The Demonstration Print page prints an image to show print quality You can use this page to troubleshoot print quality issues with the printer The Error History report prints information on the most recent printer errors For more information refer to Printing Information Pages Printing the Error History Report 1 At the printer control panel press the H Ho om me e button 2 To ...

Page 173: ...s PRINTING SUPPORT PAGES 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e S Su up pp po or rt t S Su up pp po or rt t P Pa ag ge es s 3 To print a support page touch the needed page 4 To return to the Home screen press the H Ho om me e button MORE INFORMATION ABOUT YOUR PRINTER To obtain more information about your printer refer to More Information Xerox Versa...

Page 174: ...174 Xerox VersaLink B600 B610 Printer User Guide Troubleshooting ...

Page 175: ...0 B610 Printer User Guide 175 Specifications This appendix contains Configurations and Options 176 Physical Specifications 178 Environmental Specifications 182 Electrical Specifications 183 Performance Specifications 184 ...

Page 176: ...n information for your device 6 You can d do ow wn nllo oa ad d and s sa av ve e the PDF to your local computer drive tablet or other device STANDARD FEATURES P PR RI IN NT T S SP PE EE ED D B600 Letter 8 5 x 11 in A4 210 x 297 mm 58 ppm 55 5 ppm maximum B610 Letter 8 5 x 11 in A4 210 x 297 mm 65 ppm 63 ppm maximum 2 2 S SI ID DE ED D P PR RI IN NT T S SP PE EE ED D B600 Letter 8 5 x 11 in A4 210 ...

Page 177: ...less Network Adapter Near Field Communication NFC Tap to Pair AirPrint MOPRIA IC Card Reader support Foreign Device Interface FDI R RE EM MO OT TE E A AC CC CE ES SS S Embedded Web Server OPTIONS AND UPGRADES Wireless Network Adapter IEEE 802 11 b g n compliant and supports 2 4 GHz and 5 GHz frequencies 550 Sheet Feeder depending on configuration up to 4 feeders 2000 Sheet High Capacity Feeder wit...

Page 178: ...on Width 42 7 cm 16 8 in Depth 46 5 cm 18 3 in Height 43 9 cm 17 3 in Weight 22 3 kg 49 2 lb Base Configuration with Optional Finisher Width 42 7 cm 16 8 in Depth 46 5 cm 18 3 in Height 68 7 cm 27 1 in 178 Xerox VersaLink B600 B610 Printer User Guide Specifications ...

Page 179: ... Optional 4 Bin Mailbox Width 42 7 cm 16 8 in Depth 46 5 cm 18 3 in Height 68 7 cm 27 1 in TOTAL SPACE REQUIREMENTS Clearance Requirements for Base Configuration Xerox VersaLink B600 B610 Printer User Guide 179 Specifications ...

Page 180: ...se Configuration with Optional Finisher Clearance Requirements for Base Configuration with Optional 4 Bin Mailbox Clearance Requirements for Optional 550 Sheet Feeder 180 Xerox VersaLink B600 B610 Printer User Guide Specifications ...

Page 181: ...Clearance Requirements for Optional Cabinet with Casters Xerox VersaLink B600 B610 Printer User Guide 181 Specifications ...

Page 182: ...nge 15 85 Optimal Humidity Range 20 70 relative humidity at 28 C 82 F Note Under extreme environmental conditions such as 10 C and 85 relative humidity printing defects can occur due to condensation inside the printer ELEVATION For optimum performance use the printer at elevations below 3100 m 10 170 ft 182 Xerox VersaLink B600 B610 Printer User Guide Specifications ...

Page 183: ...E F FR RE EQ QU UE EN NC CY Y C CU UR RR RE EN NT T R RE EQ QU UI IR RE ED D 110 127 VAC 10 99 0 139 7 VAC 50 60 Hz 3 Hz 12 A 220 240 VAC 10 198 264 VAC 50 60 Hz 3 Hz 8 A POWER CONSUMPTION Power Saver Mode Sleep 0 9 W Ready 66 W Continuous printing 900 W Xerox VersaLink B600 B610 Printer User Guide 183 Specifications ...

Page 184: ...int mode The fastest print modes are Standard and Enhanced Paper size Letter 8 5 x 11 in size prints slightly faster than A4 210 x 297 mm size Larger sizes reduce print speeds Paper type and weights For faster printing use paper weights of 105 g m or less M Ma ax xiim mu um m P Pr riin nt t S Sp pe ee ed ds s 1 sided printing is 65 ppm on Letter size paper and 63 ppm on A4 size paper 2 sided print...

Page 185: ...Xerox VersaLink B600 B610 Printer User Guide 185 Regulatory Information This appendix contains Basic Regulations 186 Safety Certification 191 Material Safety Data Sheets 192 ...

Page 186: ...on your device to reduce energy consumption After the last print the device transitions to Ready mode In this mode the device can print again immediately If the device is not used for a specified period the device transitions to Low Power mode then to Sleep mode In these modes to enable reduced power consumption only essential functions remain active The device takes longer to produce the first pr...

Page 187: ...as been auto enabled during the setup and driver installation Some Xerox models below these speed bands may also be enabled with 2 sided printing settings defaulted on at the time of install Continuing to use the duplex function will reduce the environmental impact of your work However should you require simplex 1 sided printing you may change the print settings in the print driver PAPER TYPES Thi...

Page 188: ...to operate this equipment W Wa ar rn niin ng g To ensure compliance with Part 15 and Part 18 of the FCC rules use shielded interface cables CANADA This Class A digital apparatus complies with Canadian ICES 003 and ICES 001 Cet appareil numérique de la classe A est conforme à la norme NMB 003 et NMB 001 du Canada EcoLogo Certified to Office Machines CCD 035 This product is certified to EcoLogo stan...

Page 189: ...l Solutions and Reducing Cost The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Househo...

Page 190: ...ld platziert werden Lärmemission Maschinenlärminformations Verordnung 3 GPSGV Der höchste Schalldruckpegel beträgt 70 dB A oder weniger gemäß EN ISO 7779 Importeur Xerox GmbH Hellersbergstraße 2 4 41460 Neuss Deutschland TURKEY ROHS REGULATION In compliance with Article 7 d we hereby certify it is in compliance with the EEE regulation EEE yönetmeliğine uygundur 190 Xerox VersaLink B600 B610 Printe...

Page 191: ... TA AN ND DA AR RD D Underwriters Laboratories Inc US Canada UL 60950 1 2nd Edition 2014 10 14 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 Underwriters Laboratories Inc Europe IEC 60950 1 2005 A1 2009 A2 2013 EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 Xerox VersaLink B600 B610 Printer User Guide 191 Regulatory Information ...

Page 192: ...egarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts 192 Xerox VersaLink B600 B610 Printer User Guide Regulatory Information ...

Page 193: ...Xerox VersaLink B600 B610 Printer User Guide 193 Recycling and Disposal This appendix contains All Countries 194 North America 195 European Union 196 Other Countries 198 ...

Page 194: ... is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply For more information go to www dtsc ca gov hazardouswaste perchlorate 194 Xerox VersaL...

Page 195: ...ive 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Xerox VersaLink B600 B610 Printer User Guide 195 Recycling and Disposal ...

Page 196: ...cal and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life take back information COLLECTION AND DISPOSAL OF EQUIPMENT AND BATTERIES These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed ...

Page 197: ...u wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal BATTERY SYMBOL NOTE This wheeled bin symbol may be used in combination with a chemical symbol This establishes compliance with the requirements set out by the Directive BATTERY REMOVAL Batteries should only be replaced by a manufacturer approved service facility Xerox VersaLink ...

Page 198: ...Other Countries Please contact your local waste management authority to request disposal guidance 198 Xerox VersaLink B600 B610 Printer User Guide Recycling and Disposal ...

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