Xerox Document FaxCentre 165c Service Manual Download Page 1

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Document FaxCentre 165

and

Document WorkCentre 165c

SERVICE MANUAL

Part Number : 602E48370

XEROX

Summary of Contents for Document FaxCentre 165c

Page 1: ...DocumentFaxCentre165 and DocumentWorkCentre165c SERVICE MANUAL PartNumber 602E48370 XEROX...

Page 2: ......

Page 3: ...to set the Software Parameters Chapter 5 the Diagnostic and testing procedures Chapter 6 the Settings and adjustments Chapter 7 the Maintenance and replacement procedures Chapter 8 the Optional devic...

Page 4: ...2 7 2 2 3 Speaker 2 8 2 3 ELECTRONICPARTS 2 9 2 3 1 General Block Diagram 2 10 2 3 2 Block Diagram of the Motherboard 2 11 2 3 3 Block Diagram of the Network Control Unit Board 2 14 2 3 4 Block Diagr...

Page 5: ...stic Program 5 2 5 2 ERRORCODES 5 3 5 2 1 Meaning of Protocol Signal Codes 5 4 5 2 2 Meaning of Error Codes 5 6 5 2 3 Printing the Communication Protocol 5 9 5 2 4 Printing the Counters 5 11 5 3 REPOR...

Page 6: ...leaning the Electrical Contacts 7 4 7 1 6 Cleaning the Print Head Cleaning Pad 7 5 7 1 7 Cleaning the Optical Unit 7 6 7 2 DISASSEMBLYANDREPLACEMENTPROCEDURES 7 10 7 2 1 Wirings 7 10 7 2 2 Removing th...

Page 7: ...4 HANDSET 8 4 9 INSTALLATION OF THE LINKFAX 8 MODULE IN WINDOWS 95 ENVIRONMENT 9 1 10 USER GUIDE OF THE LINKFAX 8 MODULE IN WINDOWS 95 ENVIRONMENT 10 1 11 INSTALLATION OF THE LINKFAX 8 MODULE IN WINDO...

Page 8: ...o the facsimile traditional features The colour print head must be used only for printing purposes All standard facsimile functions require a monochrome print head In this manual the two models are re...

Page 9: ...alcharacteristics Type Dimensions L D H Weight Operatorconsole Display Keypad Powersupply Operating range Average consumption Communicationcharacteristics Type of connection Compatibility Type of modu...

Page 10: ...dots mm From 148 x 105 mm minimum length to 216 x 2000 mm maximumlength Horizontal 210 mm Vertical within 4 mm of the edge of the document Capacity 10 sheets of A4 Letter US Legal format thickness ma...

Page 11: ...10 one touch dialling keys There are 32 memory locations each of which may be as signed a facsimile ID A document can be sent automatically at a preset time A document may be sent automatically to sev...

Page 12: ...it for the answering tone from the correspond ent s machine and then press START 1 3 2 Receiving a Fax 1 The facsimile machine is normally set for automatic reception the message AUTOMATIC RX is dis p...

Page 13: ...figure shows the main external parts of the facsimile machine Fig 2 1Externalpartsofthefacsimilemachine Automatic sheet feeder ASF cover Automatic Document Feeder ADF guides Received and copied docum...

Page 14: ...isting of 11 function keys HOOK START STOP S DIAL LAST TX EXT HOLD FUNCTION RX MODE RESOL CONTR of which 7 are dual function keys CLEAR VOLUME VOLUME A a REDIAL PAUSE 2 TONE 12 dual function keys for...

Page 15: ...lse dialling mode changes the dialling mode to tone In tone dialling mode emits a tone on line for special network servces Scrolls forwardsthrough the specialcharactersandsym bols available for the mn...

Page 16: ...ate branch exchange enables access to the public line PAUSE Inserts a pause in automatic dialling and in speed and one touch dial settings HOLD Puts a telephone call on hold 2 TONE Sets the second ton...

Page 17: ...en dialled starts sending the document on the ADF START After a one touch dial key has been pressed starts dialling theprogrammedtelephonenumber After the receiver has been lifted sets the facsimile m...

Page 18: ...6 XEROX DFC165 DWC165c Service Manual 2 2 ELECTROMECHANICAL PARTS 2 2 1 Motors Rear right hand side Fig 2 3Locatingthemotors carriage motor paper motor Rear left hand side scanner motor ink drain moto...

Page 19: ...nsors Fig 2 6 Locating the carriage sensor document sensor document end sensor console sensor Fig 2 5Locatingthepaperandprintersensors Fig 2 4 Locating the console sensors paper edge sensor Printer co...

Page 20: ...2 8 XEROX DFC165 DWC165c Service Manual speaker Fig 2 7Locatingthespeaker 2 2 3Speaker...

Page 21: ...d on the facsimile machine Fig 2 8 Locating the boards 1 Console board 2 CCD board 3 Power supply board 4 Print head driver board in the print carriage 5 Network control unit NCU board 6 Parallel port...

Page 22: ...port card for connectiion to the PC LinkFax model only Optical unit consisting of the scan ner unit and CCD board Printer unit consisting of the print head driver board in the carriage and the carria...

Page 23: ...the print head for printing both received and copied documents and the modem for controlling the signals to and from the telephone network CPU Modem Fig 2 10 Block diagram of the motherboard I O chann...

Page 24: ...736 MHz 5 QUARTZ CRYSTAL FOR SYSTEM CLOCK 16 MHz 6 PAPER SCANNER AND INK DRAIN MOTOR DRIVERS 7 BACK UP RECHARGEABLE BATTERY FOR DYNAMIC RAM Ni Cd 3 volts 72 hour duration 8 SYSTEM BATTERY Lithium 3 vo...

Page 25: ...list one touch dialling numbers speed code dialling numbers broadcasting lists the power failure repor DYNAMIC RAM 512 kbytes this memory contains the compression and decompression buffer the scanning...

Page 26: ...line The NCU board is available in several versions to suit the specific needs of each country The figure shows the block diagram of a generic NCU board Fig 2 12 Block diagram of a generic NCU board...

Page 27: ...the switching circuit the following direct voltages 28 VDC 10 for the motors variable according to the load 24 VDC 2 for the print head 12 VDC 10 for CCD NCU and logic circuits 12 VDC 10 15 for CCD an...

Page 28: ...9 Fig 2 12a Locating the power supply components PF 28V GND GND GND 24V 5 V 12V 12 V 1 Mains filter 2 Primary rectifier 3 Switching controller MOS 4 Stabilizer 5 24 VDC regulator 6 Mains connector 7...

Page 29: ...of a nickel and gold component under the control of the signals that reach an electrical circuit consisting of 50 resistors Fig 2 13 cartridge nozzles electrical circuit sponge Each nozzle generates a...

Page 30: ...s a second until it strikes the paper on which it makes a dot When the resistor is powered off the bubble collapses quickly drawing from the sponge a quantity of ink equal to the amount ejected 800 mi...

Page 31: ...SETUP or settingthecustomizationparameters 3 1 PRELIMINARYOPERATIONS 3 1 1 UnpackingtheFacsimileMachine Having removed the facsimile machine and the other parts from the packaging check that the foll...

Page 32: ...a telephone to the telephone network proceed in either of the following two ways a if the telephone has a national plug case a insert the plug into the adapter see Fig 3 2 a or specific wall telephone...

Page 33: ...XEROX DFC165 DWC165c Service Manual 3 3 Fig 3 3Connectingthetelephone caseb Fig 3 2Connectingthetelephone casea to telephone socket on facsimile machine telephone socket TEL1...

Page 34: ...r in your language carry out the country setup procedure described in section 3 2 2 and continue with this procedure from step 2 2 Open the print head packet and remove the sealed box containing the p...

Page 35: ...nter cover then insert the print head in position with the electrical contacts facing the front of the machine Fig 3 5 Fig 3 5Insertingtheprinthead 5 Taking care not to obstruct the hole on the top in...

Page 36: ...type 1 and press the START key 7 The facsimile machine automatically loads a sheet of paper and starts the nozzle cleaning and checking procedure which ends by printing out the following print chart o...

Page 37: ...t up to the required standard after the proce dure has been performed three times proceed as follows until a satisfactory print chart is obtained Make a copy of a document with the desired type of gra...

Page 38: ...press ing firmly see Fig 3 8 Fig 3 8Cleaningtheprintheadcontacts clean the contacts on the print carriage with a soft dry cloth see Fig 3 9 Fig 3 9Cleaningthecontactsontheprintcarriage reinsert the p...

Page 39: ...ived or copied document tray on the guide tabs and the document output tray between the two slots on the sides see Figs 3 10 and 3 11 Fig 3 10Insertingthereceivedorcopieddocumenttray Fig 3 11Inserting...

Page 40: ...the ASF is set for the paper size you wish to use i e that the distance between the inner sides coincides with the width of the paper used If it does not remove the cover of the ASF by gripping it at...

Page 41: ...heck that the distance between the inner sides corre sponds to the width of the paper used l power on the facsimile machine and check that the FORMAT parameter corresponds to the previous setting made...

Page 42: ...submenu items which represent the operating selections available on the facsimile machine parameters to which a value is to be assigned to make an operating selection the bottom line is used for displ...

Page 43: ...rameter scrolling forwards and backwards through those available on the machine or for moving along the characters that make up the parameter value In the latter case the value must then be set using...

Page 44: ...VICE PARAM TYPE PASSWORD COUNTRYSET UP SERVICE SWITCHES SYSTEM TEST PRINT SERV SW PRINT PROT DUMP PRINT COUNTERS ONE TOUCH DIAL TYPE ONE TOUCH NUMBER SPEED OVERSEAS NAME EDIT ANOTHER CODED SPEED DIAL...

Page 45: ...NTRY SETUP item g Select the desired country for example U K and then press START the values for the selected country are automatically loaded then the facsimile machine returns to stand by mode WARNI...

Page 46: ...haracters 0 Q Z key characters symbols selected forwards key characters symbols selected backwards each key selects the characters cyclically starting from the numeric character and displaying each of...

Page 47: ...turn to stand by mode TYPE YOUR NUMBER 39 125 524598 Example AUTOMATIC RX 09 05 95 14 58 DIAGNOSTICS FUNC START STOP PHONE NUMBER FUNC START STOP TYPE YOUR NUMBER z 3 2 4 Setting Up the Telephone Line...

Page 48: ...there is no incoming message SILENCE LAPSE 3 4 6 8 10 NO Display Setting a The facsimile machine is in stand by mode b Access the main menu and select the TEL LINE SETUP submenu of the INSTALLATION me...

Page 49: ...main menu and select the SERVICE SWITCHES submenu of the INSTALLATION menu c Press START d Enter the number 1 1 0 0 and press START to enter service mode e Select the SYSTEM TEST item and press START...

Page 50: ...chine or to adapt it to particular local features Before changing any of the service switch settings it is advisable to print them as described below Setting a The facsimile machine is in standby mode...

Page 51: ...SWA SWR these switches consist of a value ranging from 1 to 3 digits Warning 1 Whenever no value is printed in correspondence with a service switch SWA SWR this means that the value is 0 zero 2 Some o...

Page 52: ...he facsimile machine to be serviced always before modifying them Switch SW01 bit Function set to 1 set to 0 7 Error code generated YES NO on failed reception Next page sent from the ADF or resent from...

Page 53: ...se bit 6 5 4 0 0 0 70 70 5 in tone dialling bit 6 5 4 0 0 1 70 140 4 ms ms bit 6 5 4 0 1 0 87 87 bit 6 5 4 0 1 1 120 120 bit 6 5 4 1 0 0 200 200 3 Disable non standard YES NO features NSF 2 Reception...

Page 54: ...of the tone 5 emitted by the receiver NO YES during reception CED 4 Anti echo protect tone YES NO in transmission 3 Reception sensitivity 47 dBm 43 dBm bit 2 1 0 0 35 s 2 Wait time for signal from bit...

Page 55: ...1 0 moderate bit 7 6 1 1 loose 5 Pause between digits 800 ms 900 ms in pulse dialling 4 Dial pulses bit 4 3 0 0 N 3 N digits dialled bit 4 3 0 1 N 1 bit 4 3 1 0 10 N 2 Pulse dialling frequency 20 p s...

Page 56: ...ms 270 ms bit 5 4 0 0 2 s 5 Pause time bit 5 4 0 1 3 s 4 bit 5 4 1 0 4 s bit 5 4 1 1 5 s 3 PAUSE key enabling NO YES 2 Limit to the number of unlimited for 11 s pauses that may be inserted number max...

Page 57: ...640 Hz bit 7 6 1 1 300 640 Hz bit 5 4 3 0 0 0 400 ms 5 bit 5 4 3 0 0 1 800 ms 4 Dialling tone bit 5 4 3 0 1 0 900 ms 3 detection time bit 5 4 3 0 1 1 1200 ms bit 5 4 3 1 0 0 1800 ms bit 5 4 3 1 0 1 20...

Page 58: ...recognition YES NO during the handshake phase 4 Minimum memory space 128 kbytes 17 kbytes reserved to receiving 3 Report always printed YES NO on failed transmission 2 Busy tone seek time 20 s standar...

Page 59: ...es limited YES NO within a fixed time range Dialling tone bit 5 4 0 0 40 dBm 4 detection bit 5 4 0 1 30 dBm 5 threshold bit 5 4 1 0 26 dBm bit 5 4 1 1 35 dBm 3 Line feed 1 300 1 150 2 Exit from HOOK m...

Page 60: ...time for one page bit 6 5 1 0 32 min bit 6 5 1 1 unlimited 4 Size of data block 64 bytes 256 bytes packets in ECM 3 Compression method MR MH MH 2 Print chart enabled YES NO 1 Frequency and sequence o...

Page 61: ...0 Change in dialling mode 7 by pressing the YES NO key disabled 6 MMR compression method YES NO 5 Enable remote diagnostics YES NO 4 Set number of rings YES NO 3 Enable pulse mode YES NO during dialli...

Page 62: ...card 3 How the console key always in the selected names are displayed in English language 2 Linking between fixed to 1 letters and numeric keys never set to 0 1 Disable second tone NO YES function of...

Page 63: ...Format Function 2 digits Number of rings before answering 01 10 Switch SWC Format Function max 3 digits First ring detection time in tens of ms 001 255 Switch SWD Format Function max 3 digits Second...

Page 64: ...Switch SWG Format Function Maximum number of max 2 digits incorrect lines on a page 00 15 without an error message 00 function disabled Switch SWH Format Function max 2 digits Transmission level code...

Page 65: ...2 digits Wait time of the tone emitted by the 01 99 sender before alarm to the operator in FAX TEL mode in seconds Switch SWM Format Function max 2 digits Alarm duration 01 99 in FAX TEL mode in secon...

Page 66: ...time 50 80 in pulse dialling in ms with a pulse dialling frequency of 20 p s halve the value used with the 10 p s frequency Switch SWQ Format Function max 2 digits Number of redials 00 99 Switch SWR...

Page 67: ...ile machine enters standby mode if the self diagnostic test is failed as a result of a correctable error the facsimile machine displays an error code on the display If this occurs you must always repl...

Page 68: ...rinter startup check that the print carriage is reset 8 The paper edge sensor is tested 9 The position of the print carriage is tested 10 The facsimile machine enters stand by mode the error LED gets...

Page 69: ...08 Document jam 10 Failed or incomplete reception 11 No reception due to memory full 13 Failed polling reception 16 Power failure provides more detailed information about the error by means of the se...

Page 70: ...Standard Command INITIAL IDENTIFICATION NSF Non Standard Facilities NSS Non Standard Set up TCF Training Check Frame TSI Transmitting Subscriber Identification DTC Digital Transmit Command POLLING CO...

Page 71: ...Ready CTR Response to CTC ERR Response to EOR MCF Message Confirmation PIN Procedure Interrupt Negative PIP Procedure Interrupt Positive POST MESSAGE ANSWERS PPR Partial Page Request RNR Receive Not r...

Page 72: ...correspondent 04 03 No connection due to incompatible Call again correspondent incompatible confirmation signal 04 04 No connection due to incompatible Call again correspondent DCN instead of confirm...

Page 73: ...rt of message 10 01 No connection due to None incompatible correspondent 10 02 No reception due to no answer None from correspondent during handshake or at the end of the block or at the end of a page...

Page 74: ...received incorrectly in ECM Call again ERR sent 10 12 Busy tone recognized Call again during handshake 10 13 Text coding error during None reception of the message 11 00 Riception incomplete due to Cl...

Page 75: ...5 1 The protocol status is presented session by session by means of the following fields TIMER Indicates the times in minutes seconds at which the signals were exchanged during the session LOCAL Indic...

Page 76: ...2 Fig 5 2 2 If there is a data inconsistency error in any session the LOCAL field contains the message CRC ERROR 3 At the end of the session the FIF indicates the extended code of the result of the se...

Page 77: ...ECM RX PAGES total number of received pages in ECM COPIED PAGES total number of printed pages in copying TOTAL PRINTED PAGES total number of printed pages copying RX reports FALLBACKS number of fallba...

Page 78: ...failure report printed automatically only A report is printed by selecting the PRINT OUT REPORT option on the main menu see section 3 2 1 5 3 1 Transmission Report TX REPORT The methods for printing t...

Page 79: ...ber Received correspondent s number and name if recorded Id Date Time date and time of start of transaction Duration duration of transaction minutes seconds Page number of pages in document Result res...

Page 80: ...mation provided by the activity report with regard to the correspondents list involved fig 5 6 5 3 3 Journal ACTIVITY REPORT Provides information about all transactions transmission reception and is p...

Page 81: ...5c Service Manual 5 15 5 3 4 Power Failure Report When there is a power failure during a transaction transmission or reception a report is automatically printed out see fig 5 8 when normal operation i...

Page 82: ...bled as a slave station in remote diagnostic sessions that is transmit a series of data that includes the setup parameters after a request has been made in polling mode by a master station have these...

Page 83: ...OUT SET UP RAM TEST ALIGNMENT TEST AGING TEST NOZZLES TEST FIRMWARE RELEASE CLEANING LOAD DEFAULT PRINT CHART SCANNER SHADING ASF TEST KEYBOARD TEST ADF TEST DISPLAY TEST SYSTEM TEST MSG CARRIAGE TES...

Page 84: ...e an enlarged copy of the scale and detect the value of its length from 0 to 15 e Enter the detected value as xx in order to adjust the print left margin and press START the message VALUE B xx will ap...

Page 85: ...XEROX DFC165 DWC165c Service Manual 6 3 Fig 6 1 Fig 6 2...

Page 86: ...out see fig 6 3 Fig 6 3 The chart consists of 1 a numbered scale for checking the flow of ink with the nozzles numbered from 01 to 50 2 a message providing the result of the test run on the electrical...

Page 87: ...re lines are missing the fault could be due to one of the following dirty printing nib clean the rubber print head pad foreign body on printing nib remove it taking care to avoid touching the electric...

Page 88: ...ircuit xx yy zz after installing a new print head replace the print carriage see section 7 2 15 6 1 3 CLEANING This test is used for restoring the print head to efficient operation without replacing i...

Page 89: ...lternate in lines corresponding to the central nozzle on the print head number 25 in area 5 groups of lines are printed one on top of another and there must be no space between them the groups alterna...

Page 90: ...6 8 XEROX DFC165 DWC165c Service Manual Fig 6 4 line 1 line 10 line 12 line 11 area 6 area 6 area 6 area 6 area 2 area 3 area 5 area 4 area 7 area 8 area 9...

Page 91: ...ttom of sheet as in the case of the alignment test fig 6 2 d If the paper gets jammed the message PAPER ERROR appears on the display 6 1 6 ADF TEST This test MUST be carried out after replacing the fe...

Page 92: ...ll data reports set by the user 6 1 8 SCANNER SHADING This test MUST be carried out after replacing the scanner unit motherboard or CCD board It must also be carried out after making the CCD adjustmen...

Page 93: ...itch off the LED array 6 1 9 CARRIAGE TEST This test MUST be carried out after replacing the carriage carriage motor or printer unit Setting Display a The facsimile machine is in standby mode b Get ac...

Page 94: ...6 2 1 Checkingthedirectvoltages 1 Remove the power supply NCU assembly see section 7 2 3 without disconnect ing it from the motherboard 2 Measure the direct voltages at connector J2 on the power suppl...

Page 95: ...with a memory to function as an event counter 5 a sample facsimile machine of the same class as the machine to be repaired 6 3 1 Preparing for the CCD Adjustment Before proceeding to adjust the CCD t...

Page 96: ...ey held down press the key twice in quick succession to gain direct access to the SYSTEM TEST utilities see section 6 1 6 Press the key to select SCANNER SHADING and press the START key the LED array...

Page 97: ...l area E for testing the scanning position 2 Check that the VIDEO signal moves parallel to the horizontal lines on the screen and that the lines in area D are symmetrical and parallel to the ground li...

Page 98: ...l for areas A on the jig is at its maximum amplitude see figure 6 11 Fig 6 11 2 If it is not loosen the two screws and move the lens to the desired position see figure 6 12 then fix the screws in posi...

Page 99: ...ptable see figure 6 13 Fig 6 13 3 If it has not move the plate sideways to the desired position 4 Check that the VIDEO signal for areas C of the jig on right and left has three negative peaks correspo...

Page 100: ...shows the following message OUT OF INK to prompt the operator to replace the ink cartridge if the print head is of the rechargeable type replace the entire print head if it is of the disposable type...

Page 101: ...ee section 4 1 the facsimile machine automatically starts the nozzle cleaning and testing procedure see section 3 1 4 step 7 If it is not the sheet of paper is unloaded Warning Whenever you replace a...

Page 102: ...nozzles test see section 6 1 2 to assess whether it is necessary to perform the CLEAN HEAD operation which consists of a cleaning cycle of the nozzles HEAD MAINTENANCE FUNC START STOP AUTOMATIC RX 09...

Page 103: ...lug the power cable from the mains socket and tilt the printer cover 2 Remove the print head and clean the electrical contacts using a dry cotton swab see figure 7 1 Warning Do not touch the printing...

Page 104: ...g the power cable from the mains socket then tilt the printer cover 2 Remove the print head and move the carriage to the right hand side see figure 7 3 Fig 7 3 3 Clean the print head cleaning pad usin...

Page 105: ...bed below 7 1 7 1 Cleaning the Glass and Feeder Rollers 1 Unplug the power cable from the mains socket and tilt the printer cover 2 Release the left bushing on the ejector roller by turning it towards...

Page 106: ...ng the Mirrors This procedure should only be carried out if when copying a blank sheet vertical black lines appear on the copy 1 Remove the operator console see section 7 2 6 2 Remove the scanning pla...

Page 107: ...C165c Service Manual 5 Loosen the two screws and remove the roller shield see fig 7 9 scre Fig 7 9 6 Slide out the roller shaft and remove the left gear see fig 7 10 Fig 7 10 screw screw roller shield...

Page 108: ...o leaf springs see fig 7 11 Fig 7 11 8 Clean the three mirrors using a dry cotton swab see fig 7 12 Fig 7 12 Warning during reassembly make sure that the left ground plate is positioned under the glas...

Page 109: ...restore the facsimile as refer enced in paragraph 7 2 16 Before starting to disassemble the facsimile machine unplug the power cable from the wall outlet and the telephone line 7 2 1 Wirings This sec...

Page 110: ...one answering device TEL1 Telephone LINE Telephone line CONSOLE BOARD NCU BOARD Display Paper and printer cover sensors CCD BOARD LED array POWER SUPPLY BOARD Motors Scanner Paper Ink drain Carriage S...

Page 111: ...onsole remove the two screws securing the front part of the casing see fig 7 15 and pull this part of the casing upwards Fig 7 15 Warning during reassembly make sure that the tabs on the rear of the c...

Page 112: ...automatic sheet feeder 2 Unscrew the two screws see fig 7 17 and remove the cover Fig 7 17 3 Remove the two screws securing the parallel port the four upper screws that secure the printer unit and the...

Page 113: ...then remove the assembly cavo alimentatore flat cable NCU Fig 7 19 Warning during reassembly make sure that the tabs on the base are correctly inserted into the two slots on the unit see fig 7 20 a a...

Page 114: ...Boards 1 Remove the power supply unit see section 7 2 3 2 Unscrew the two screws on the shield and remove it see fig 7 21 Fig 7 21 3 For the power supply board remove the two screws and ground plate...

Page 115: ...23 7 2 5 Removing the Motherboard and the System Firmware 1 Remove the power supply unit see section 7 2 3 2 Remove the screw on the base fig 7 24 free the cables from their clips unplug all the mothe...

Page 116: ...Fig 7 25 4 After replacing the motherboard perform the ALIGNMENT TEST par 6 1 1 PRINT CHART par 6 1 4 and SCANNER SHADING par 6 1 8 Warning during reassembly make sure that the edge of the motherboard...

Page 117: ...the printer cover 2 Tilt the console and release it from its base by pressing the catches at the front see fig 7 26 Fig 7 26 3 Unplug the flat cable from the console board so that you can remove the...

Page 118: ...6 2 Remove the nine screws and unplug the flat cable of the display see fig 7 28 then remove the board Fig 7 28 7 2 8 Removing the Display 1 Remove the console board see section 7 2 7 2 Press on the...

Page 119: ...le see section 7 2 6 4 Unplug the scanner motor cable and the CCD flat cable from the motherboard see fig 7 30 scanner motor cable CCD flat cable Fig 7 30 5 Lift the scanner unit and pull it forwards...

Page 120: ...flat cable and the LED array wire see fig 7 32 and then remove the CCD board Fig 7 32 Warning having replaced the board make the CCD adjustment see section 6 3 7 2 11 Removing the LED Array 1 Remove t...

Page 121: ...eft hand side see fig 7 34 Fig 7 34 4 Remove the screw and ground plate see fig 7 35 then remove the LED array Fig 7 35 7 2 12 Removing the Printer Unit 1 Remove the power supply unit see section 7 2...

Page 122: ...PRINT CHART par 6 1 4 and ASF TEST par 6 1 5 7 2 13 Removing the Carriage Paper and Ink Drain Motors 1 Remove the printer unit see section 7 2 12 2 Remove the two screws from each motor and free the...

Page 123: ...er gears see fig 7 38 Fig 7 38 3 Disconnect the motor cable from the motherboard remove the two screws on the left hand side and slide the motor inwards 7 2 15 Removing the Print Carriage 1 Remove the...

Page 124: ...that fix the ground plate see fig 7 39 Fig 7 39 6 Remove the ground plate and tilt the front panel forward then bend the right hand support to free the print carriage rail from both supports see fig...

Page 125: ...6 1 1 and PRINT CHART par 6 1 4 7 2 16 Restoring the facsimile machine During every disassembly or replacement procedure in which one or more connectors have been unplugged from the motherboard it is...

Page 126: ...Perform the ALIGNMENT TEST see par 6 1 1 and SCANNER SHADING see par 6 1 8 to reload the calibration values into the static memory 5 Perform the country set up see par 3 2 2 to reload the current nati...

Page 127: ...EROX DFC165 DWC165c Service Manual 8 OPTIONAL DEVICES The facsimile machine offers the following optional features Back to back connection Telephone answering device Extension telephone connection Han...

Page 128: ...setting simply connect the two facsimile machines with a telephone cable plugged into the LINE socket on each machine fig 8 1 Fig 8 1 8 2 CONNECTING A TELEPHONE ANSWERING DEVICE 1 Remove the precut t...

Page 129: ...hone extension can be connected in the same way as any other telephone that may already be connected either to the wall telephone socket or to the free telephone socket on the facsimile machine TEL1 o...

Page 130: ...connected to one of the telephone sockets on the facsimile machine TEL1 or TEL2 1 Insert the handset holder in its seat on the base of the machine until it clicks into position fig 8 4 Fig 8 4 2 Plug...

Page 131: ...INT HEAD PRECAUTIONS 3 2 INSTALLING THE LINKFAX 8 MODULE 4 NOTES ON THE USE OF THE COMMUNI CATION PORT 5 UPDATING THE LINKFAX 8 MODULE 8 TEMPORARY DISABLING OF THE LINKFAX 8 MODULE 9 UNINSTALLING THE...

Page 132: ...is guide describes how to install the LinkFax 8 module in Windows 95 The LinkFax 8 module is supplied on Compact Disk and comes with the following this Installation guide one parallel cable one print...

Page 133: ...he bubble ink jet facsimile machine uses both monochrome black and colour print heads monochrome for use with thefacsimile or the printer in black and white mode colour for use with the printer in col...

Page 134: ...roduct which can be run simultaneously with other applications Since the Fax Manager compo nent is essential to the running of LinkFax 8 it is always installed automatically and cannot be selected The...

Page 135: ...ish to install the LinkFax 8 module from the folder list the Pro grams LinkFax 8 folder is automatically se lected WARNING The LinkFax 8 item is automatically inserted in the Start menu 7 You have now...

Page 136: ...to step 11 10 The Windows 95 Printer Installation guide ap pears Select the following parameters where re quired Local printer Manufacturer LinkFax 8 which corresponds to Model LinkFax 8 Color Printe...

Page 137: ...r icon and se lect the relevant serial port COM1 in the example LinkFax icons for reception plus an Internet LinkFax icon for transmission which appears fur ther up the screen In addition from this po...

Page 138: ...urrent module 1 Carry out the installation procedure up to the point where you have selected and confirmed your mother language this time a message will appear informing you that the module is already...

Page 139: ...from the LinkFax 8 menu and is indicated by a book icon When you select a specific guide e g Fax Ma nager Guide the corresponding help window is displayed 1 Double click on the item you wish to refer...

Page 140: ...process 4 Attach a label to the diskette with the corre sponding number then place it in drive A and click on OK to confirm if the diskette is not a blank one the fol lowing message is displayed aski...

Page 141: ...entering and confirming all the re quested parameters in the same way as during installation from CD replacing the diskettes when prompted INSTALLING ACROBAT READER USING 3 5 DISKETTES 1 Power on the...

Page 142: ...PROCESSING IMAGES 12 SCANNING WITH TWAIN 14 SCANNING WITH OLE 15 4 SENDING AND RECEIVING ON THE PC 17 INSTALLING MICROSOFT FAX 17 ACTIVATING MICROSOFT FAX 17 SENDING WITH THE PC 17 RECEIVING WITH THE...

Page 143: ...E mail attachments using the Internet channel This guide contains instructions on how to use the various functions of LinkFax 8 These instruc tions are available both on line specific Guide and in pr...

Page 144: ...tton will become active Confirm the Redirect to Parallel button Select the parallel port to which you wish to redirect the serial port in the example LPT1 and click on OK to confirm Complete the proce...

Page 145: ...r Application from the LinkFax 8 menu on the Programs menu WARNING If the connection port of the PC port Fax Port has not been enabled the following message is displayed In this case select the port s...

Page 146: ...al and Details boxes 4 Select the Settings box and select Document Type Automatic to set up automatic detec tion of the document to be printed black and white colour or mixed part black and white and...

Page 147: ...opies to select the number of copies to be printed of the document and the order in which the pages are to be printed Collate increas ing order or Reverse Page Order decreas ing order WARNING Since th...

Page 148: ...d to the pa per format A4 or Letter Once the paper has been inserted print ing begins in the normal way If there is more than one page to be printed you are prompted to insert another sheet of paper e...

Page 149: ...printing are displayed or When the print head is finished the fol lowing message appears OUT OF INK If a refillable print head is in use the fol lowing message appears on the PC moni tor CHECKING THE...

Page 150: ...our Printer driver is dis played You can reduce the Status Monitor dialogue box which remains active for the duration of the printing process to an icon To do this click on Always minimized and it wil...

Page 151: ...ONNECTING THE FACSIMILE MACHINE TO THE PC 2 PRINT HEAD PRECAUTIONS 3 2 INSTALLING THE LINKFAX 8 MODULE 4 UPDATINGTHELINKFAX8MODULE 6 UNINSTALLING THE LINKFAX 8 MODULE 6 ACCESSING ONLINE HELP 7 PRINTIN...

Page 152: ...ow LinkFax 8 is a software communication module that transforms bubble ink jet facsimile machines into multifunctional products running under Windows 3 1x In fact once they have been connected to a Pe...

Page 153: ...larly depending on what the facsimile is to be used for take note of the following precautions do not touch or standthe print head on the ink jets or the contacts never try to re load the print head a...

Page 154: ...t also con tains the installation program This program guides you through a series of dialog boxes to enable you to install what you require onto the hard disk of your PC WARNING The following general...

Page 155: ...the files are be ing loaded this will interrupt the installation procedure Click on Yes to confirm then click on OK and then return to Windows 3 1x If you abort the installation procedure none of the...

Page 156: ...LinkFax 8mod ule will overwrite the old one If on the other hand you select a different destination path you will have two versions of the module in stalled UNINSTALLING THE LINKFAX 8 MODULE IMPORTAN...

Page 157: ...e g Printer Help the corresponding help window is displayed 1 Double click on the item you wish to refer to e g How to use help and the corresponding help page will be displayed 2 Follow the instructi...

Page 158: ...AX 8 5 CHECKING THE PRINTER 6 3 USING THE FACSIMILE MACHINE AS A SCANNER 8 SETTING THE PC TO USE THE FACSIMILE MACHINE AS A SCANNER 8 SCANNING WITH THE FACSIMILE MACHINE 8 Scan to File 9 Scan to Fax M...

Page 159: ...ing stand ard Windows applications may therefore be printed by the facsimile machine Alternatively they may be used as a scanner for acquiring images and documents on the PC Finally with the aid of th...

Page 160: ...that the Fast Printing Direct to Port function is enabled by clicking on the appropriate box until the cross appears Then disable automatic re ception as described in the section entitled Receiving a...

Page 161: ...s too thick too heavy or too smooth or in the case of transparency film with border and thick paper Orientation to set the page orientation for the image to be printed Vertical or Horizontal Copies to...

Page 162: ...an be interrupted at any time by clicking on Can cel Printing WARNING If you activated the Use Print Manager function and you wish to interrupt the cur rent print job press the STOP button on the facs...

Page 163: ...n printed If Document Type is set to Automatic and it does not correspond to the type of print head installed you will be prompted to replace the print head or If the type of document set is not Auto...

Page 164: ...Level of the print head click on Re fresh and the level or three levels in the case of a colour print head is highlighted on the print head image the printer settings click on Properties and the dial...

Page 165: ...facsimile is connected and click on OK to confirm SCANNING WITH THE FACSIMILE MACHINE The scanning of a document using the facsimile machine is performed in the communication environment whereas the d...

Page 166: ...erred application Interrupting the Scanning Process To interrupt the current scanning process press the STOP button on the facsimile machine and click on OK to confirm The PC displays this message and...

Page 167: ...csimile ma chine displays the following message WARNING When dialling the telephone number you can use the following as on the facsimile machine the digits 0 to 9 the and characters the letter E to co...

Page 168: ...nd click on OK to confirm the facsimile machine displays the following message WARNING If you wish to disable reception on the PC click on the box until the cross disap pears If you wish to receive si...

Page 169: ...ER SUPPORT AND PAPER CASSETTE ASSEMBLY 3 KEYBOARD ASSEMBLY 4 SENSOR AND OPTICAL ASSEMBLY 5 SCANNER ASSEMBLY 6 PUMP AND PAPER FEEDER ASSEMBLY 7 CARRIAGE ASSEMBLY 8 PAPER FEEDER DFC165 9 PAPER FEEDER DW...

Page 170: ...rvice Manual REF CODE DESCRIPTION 002N01516 002N01517 130N00822 030N00387 002N01518 002N01519 UPPER COVER HEADCOVERASSEMBLY SPEAKERASSEMBLY LOWER PAPER SUPPORT BOTTOMCOVER REAR COVER DFC165 DWC165c 2...

Page 171: ...DWC165c Service Manual 13 3 030N00391 030N00390 002N01520 038N00229 1 2 3 4 5 UPPER PAPER SUPPORT PAPER SUPPORT EXTENSION CASSETTEASSEMBLY PAPERCOMPARTMENTCOVER PAPER GUIDE PAPERSUPPORTANDPAPERCASSETT...

Page 172: ...40N05083 123N00175 152N01613 KEYBOARDASSEMBLY KEYBOARDLABELITALY KEYBOARDLABELGERMANY KEYBOARD LABEL U K KEYBOARD LABEL SPAIN KEYBOARD LABEL FRANCE KEYBOARD LABEL PORTUGAL KEYBOARD PCB DISPLAYASSEMBLY...

Page 173: ...2N00908 140N05093 128N00425 130N00820 054N00037 1 2 3 4 5 6 7 8 9 10 SCANNER ASSEMBLY ADF ASSEMBLY ADF SENSOR UNIT AND CONVEYOR FLAT CCD CABLE GLASS ADF EJECTOR ROLLER GROUP ORIGINAL ROLLER ASSEMBLY C...

Page 174: ...7N00685 007N00686 007N00687 007N00689 127N00967 022N00909 1 2 3 4 5 6 7 8 9 10 11 12 ADF SENSOR UNIT AND CONVEYOR MIRROR 2 MIRROR 1 MIRROR 3 GEAR T 20 PAPER OUTPUT ROLLER GEAR GEAR T 60 16 GEAR T 59 2...

Page 175: ...094N00201 019N00408 127N00968 127N00964 127N00962 127N00967 127N00963 127N00960 023N00585 DFC165 DWC165c BELT TIGHTENER BELT TIGHTENER PULLEY MICROSWITCHASSEMBLYWITHCABLE ASFSHAFTASSEMBLY ASPIRATION...

Page 176: ...C165c Service Manual REF CODE DESCRIPTION 041N00819 041N00188 032N00208 130N00821 1 2 3 4 CARRIAGEASSEMBLY CARRIAGE GROUP WIT FLAT 24 WAY CARRIAGE FLAT SUPPORT HEAD GUIDE PAPER SENSOR FLAT ASSEMBLY 2...

Page 177: ...ROX DFC165 DWC165c Service Manual 13 9 PAPERFEEDER DFC165c 1 2 3 4 5 022N00910 011N00394 008N01713 007N00690 007N00691 PAPER FEEDER ASSY PAPER INTRODUCTION LEVER INTRODUCTION CAM INTRODUCTION DRIVE GE...

Page 178: ...65c Service Manual REF CODE DESCRIPTION 022N00900 011N00394 008N01713 007N00690 007N00691 1 2 3 4 5 PAPER FEEDER ASSY PAPER INTRODUCTION LEVER INTRODUCTION CAM INTRODUCTION DRIVE GEAR GEAR T 52 1 2 3...

Page 179: ...RSUPPLYANDNCUBOARD 140N05090 140N05091 140N05091 140N05092 140N05094 140N05096 140N05097 152N01600 POWER SUPPLY BOARD 220V NCU BOARD ITALY NCU BOARD UK NCU BOARD GERMANY NCU BOARD AUSTRIA NCUBOARDSCAN...

Page 180: ...65c Service Manual REF CODE DESCRIPTION 1 2 3 DFC165 DWC165c 140N05105 140N05098 006N00882 006N00879 140N05099 MAIN BOARD DFC165 MAIN BOARD DWC165c FIRMWARE DFC165 FIRMWARE DWC165c CENTRONICS INTERF P...

Page 181: ...00908 5 130N00815 5 130N00815 6 121N00397 5 022N00909 6 128N00425 5 140N05090 11 140N05083 4 140N05091 11 140N05099 12 140N05092 11 140N05093 5 140N05094 11 140N05096 11 140N05097 11 030N00390 3 030N0...

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