Xerox ApeosPort-II 5010, User Manual, Page: 464 / 619

15 Problem Solving
462
P
roblem Solv
in
g
15
016-718
O [Cause] Unable to process the PCL print data due to insufficient
memory.
[Remedy] Reduce the resolution, or cancel 2-sided printing or N up,
and then print again.
016-719
O [Cause] Unable to process the PCL print data due to insufficient
print page buffer.
[Remedy] Increase the size of the print page buffer.
016-720
O [Cause] An invalid command is included in PCL print data.
[Remedy] Check the print data and try to print again.
016-721
O O [Cause] An error occurred during print processing. Probable
causes are as follows:
1. Printing was instructed by [automatic tray selection]
when [Paper Type Priority] is set to [Automatic Tray
switching Off] for all paper in the [Common Settings].
2. ESC/P-K command error
[Remedy] For Cause 1: When printing by automatic tray selection,
set one of the paper types to a setting other than
[Automatic Tray switching Off] in [Paper Type Priority].
For Cause 2:Check the print data.
Refer to "Paper Type Priority" (P.273).
016-722
O [Cause] The specified staple position or the specified paper size is
not supported in the finisher.
[Remedy] Check the staple position and the paper size, and try to
print again.
016-723
O [Cause] The specified punch position or the specified paper size is
not supported in the finisher.
[Remedy] Check the punch position and the paper size, and try to
print again.
016-724 O [Cause] The specified staple and punch position combination is
unsupported.
[Remedy] Specify the staple and punch positions to be on the same
side, and try to print again.
016-725 O [Cause] A scanned document stored in a mailbox was to be sent by
fax using the Job Flow feature, but the mailbox document
could not be converted to fax data.
[Remedy] Do not use the Job Flow feature. Simply scan the
document through the machine's [Fax] screen to send it by
fax.
016-726
O [Cause] Unable to automatically select a printer language even
though the print mode is set to [Auto].
Probable causes are as follows:
1. PostScript data was sent with no Adobe PostScript 3 Kit
(optional) installed.
2. The PDF file was sent directly to the machine using LPR
with Adobe PostScript 3 Kit installed and no HDD
Extension Kit installed.
[Remedy] For Cause 1:An Adobe PostScript 3 Kit must be installed.
For Cause 2:A HDD Extension Kit must be installed.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.