Xerox 4595, System Administration Manual

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Xerox 4595 Copier/Printer System Administration Guide
9-3
9. Troubleshooting
You cannot delete documents from the Printer window.
Notes and Restrictions
The following are the notes and restrictions for using SMB:
Configuration on the Machine
• Take maximum care with the IP address settings. IP
addresses are managed throughout the system as a whole.
The configuration should be performed only after consulting
with your network administrator.
• Subnet Mask and Gateway addresses may be necessary
depending on the network environment. Confirm with the
network administrator and set up the necessary items.
• When the port status is set to Enable, it sometimes
automatically switches to Disable if the machine has
insufficient memory. If this happens, either set an unused port
to Disable, or adjust the assigned memory size.
• Adjust the receiving buffer
SMB (Spool)
size according to
usage. When the receiving buffer
SMB (Spool)
size is smaller
than the transmitted data, the machine may not be able to
receive the data.
Configuration on the Computer
• Take maximum care with the IP address settings. IP
addresses are managed throughout the system as a whole.
The configuration should be performed only after consulting
with your network administrator.
• When performing network settings (IP address, etc.) on a host
under the NIS (Network Information Service) management,
consult with the NIS administrator.
Cause Check point Remedy
You are trying to delete all print
data displayed in the
Printer
window. (Only the system
administrator is allowed to do this
task.)
Confirm whether you are trying to
delete the print data from the
Printer
menu. (In Windows OS:
Clear Print Jobs
menu.)
Select the print data to be deleted,
and delete from the
Document
menu in the
Printer
window.
(
Cancel Printing
menu.)
The print data has a different
owner.
Confirm if the name displayed as
the Owner for the selected print
data and the login name for the
user to Windows are the same.
Login to Windows using the name
of the document owner and delete
the print data.
Service Pack 4.0 or later is not
installed.
(For Windows NT 4.0.)
Confirm the Service Pack version
which is displayed when Windows
NT is starting up.
Install Service Pack 4.0 or later.