Xerox 1235/DX - Phaser Color Laser Printer, Advanced Features And Troubleshooting Manual

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86 Phaser 1235 Network Color Printers
Troubleshooting
Jam A7, Remove Prints
Open Cover A, See Labels
Fault Paper did not enter the duplex module
properly, causing a paper jam. Open Cover A
and refer to the labels on the printer to clear
the jam. For more information, see the
sections
Solving Printing Problems
<RefInTable>(page 98)
.
Jam B13
Open Area B, See Labels
Fault Paper did not exit the duplex module
correctly, causing a paper jam. Open Area B
and refer to the labels on the printer to clear
the jam. For more information, see the
sections
Solving Printing Problems
<RefInTable>(page 98)
.
Jam B21
Open Cover B, See Labels
Fault Paper did not exit the transport area
correctly, causing a paper jam. Open Cover B
and refer to the labels on the printer to clear
the jam. For more information, see the
sections
Solving Printing Problems
<RefInTable>(page 98)
.
Jam B8
Open Cover B, See Labels
Fault Paper did not enter the duplex module
properly, causing a paper jam. Open Cover B
and refer to the labels on the printer to clear
the jam. For more information, see the
sections
Solving Printing Problems
<RefInTable>(page 98)
.
LED Error
[Black LED Error U21]
[Cyan LED Error U20]
[Magenta LED Error U19]
[Yellow LED Error U18]
Power Off/On
Fault The LED bar is either missing or requires
reseating to be recognized by the printer.
Turn off the printer, wait 15 seconds, then
turn on the printer. If the problem persists,
check the support links at
www.xerox.com/officeprinting/1235support
.
LED Over Temperature T32
Power Off/On
Fault One of the LED bars is reporting a
temperature error. Turn off the printer, wait
15 seconds, then turn on the printer. If the
problem persists, check the support links at
www.xerox.com/officeprinting/1235support .
Load Tray #
Size Type
Fault The specified paper size and type requested
by the print job is not available in the
specified tray. Load the specified paper or
press
Enter
to print from the tray anyway.
Power Supply Error U6
Power Off/On
Fault During the printer’s self diagnostics it was
detected that the power supply voltage is out
of specification. Turn off the printer, wait 15
seconds, then turn on the printer. If the
problem persists, check the support links at
www.xerox.com/officeprinting/1235support .
Front Panel Messages (cont'd.)
Message Type Explanation/Corrective Action