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975-0330-01-01

ix

Important Safety Instructions

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1

Introduction

Gateway Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2

External Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3

Types of Gateway Networks- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–5

Local Area Network - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–5
Gateway with Remote Access - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–7

2

Installation

Installing the Gateway - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–2

Choosing a Location - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–3
Materials and Tools Required - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–4

Supplied Materials - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–4
Other Materials and Tools - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–5

Mounting the Gateway   - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–5
Connecting the Gateway to a Router or Computer  - - - - - - - - - - - - - - - - - - - - - 2–5
Connecting the Gateway to the Xanbus Network  - - - - - - - - - - - - - - - - - - - - - - 2–6

Network Layout  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–8
Guidelines for Routing the Network Cables   - - - - - - - - - - - - - - - - - - - - - - 2–8
Connecting the Gateway to a GT Inverter  - - - - - - - - - - - - - - - - - - - - - - - - 2–9
Connecting the Gateway to a XW Hybrid Inverter/Charger  - - - - - - - - - - - 2–10
Verifying the Xanbus Network  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–11

Applying Power to the Gateway - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–11

Adding Devices to the Network - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–12

Installing Yahoo! Widgets - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–12

3

Configuration

Configuring the Gateway - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2

Viewing the Configuration Web Page - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2

Using the Solar Monitor Widget - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–3
Finding the Gateway IP Address Manually - - - - - - - - - - - - - - - - - - - - - - - - - - 3–5
Finding the Gateway IP Address with No Router in the System - - - - - - - - - - - - 3–8

Contents

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Summary of Contents for Gateway

Page 1: ...Communications Gateway Installation Guide Communications Gateway Inverter Modbus RS485 www xantrex com ua ...

Page 2: ...www xantrex com ua ...

Page 3: ...Communications Gateway Installation Guide www xantrex com ua ...

Page 4: ...itten consent of Xantrex Technology Inc 161 G South Vasco Road Livermore California USA 94551 Xantrex Technology Inc reserves the right to revise this document and to periodically make changes to the content hereof without obligation or organization of such revisions or changes unless required to do so by prior arrangement Exclusion for Documentation UNLESS SPECIFICALLY AGREED TO IN WRITING XANTRE...

Page 5: ... free North America 1 408 987 6030 direct 34 93 470 5330 Europe Fax 1 800 994 7828 toll free North America 1 360 925 5143 direct 34 93 473 6093 Europe Email customerservice xantrex com support europe xantrex com Web www xantrex com www xantrex com ua ...

Page 6: ...www xantrex com ua ...

Page 7: ...is Guide is organized into three chapters and one appendix Chapter 1 Introduction contains information about the features and functions of the Communications Gateway Chapter 2 Installation contains information and procedures to install the Communications Gateway Chapter 3 Configuration contains information and procedures to configure the Communications Gateway Chapter 4 Troubleshooting contains re...

Page 8: ...d more information about Xantrex Technology Inc as well as its products and services at www xantrex com WARNING Warnings identify conditions or practices that could result in personal injury or loss of life CAUTION Cautions identify conditions or practices that could result in damage to the unit or other equipment Important These notes describe things which are important for you to know but not as...

Page 9: ... in connection with life support systems medical equipment or where human life or medical property may be at stake WARNING Shock and energy hazards Connecting the Gateway to other equipment may require access to wiring compartments containing circuits that are shock and or energy hazards Refer to this manual and the manual provided with the other equipment and to any warning or caution labels on t...

Page 10: ...the separation between the equipment and the receiver Connect the equipment to a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment contains a radio transmitter with the following ID numbers FCC R68WIPORT Industry Canada 2867A WIPORT Wireless Networking Security This device can be configured to connect to ...

Page 11: ...uter 2 5 Connecting the Gateway to the Xanbus Network 2 6 Network Layout 2 8 Guidelines for Routing the Network Cables 2 8 Connecting the Gateway to a GT Inverter 2 9 Connecting the Gateway to a XW Hybrid Inverter Charger 2 10 Verifying the Xanbus Network 2 11 Applying Power to the Gateway 2 11 Adding Devices to the Network 2 12 Installing Yahoo Widgets 2 12 3 Configuration Configuring the Gateway...

Page 12: ...the Gateway 3 20 Upgrading Other Devices 3 21 Resetting the Gateway to Factory Defaults 3 21 Power System Monitoring on the Internet 3 22 4 Troubleshooting Device Discovery 4 2 Loss of Communication 4 3 Email Messages 4 4 Miscellaneous Issues 4 5 Router Compatibility 4 6 A Specifications Electrical Specifications A 2 Communication Specifications A 2 History Data Storage A 2 Mechanical Specificatio...

Page 13: ...er 1 Introduction contains information about the features and functions of the Communications Gateway This chapter covers the following topics Gateway Overview External Features Types of Gateway Networks www xantrex com ua ...

Page 14: ...Embedded web services to support Yahoo Widgets Xantrex provides a Solar Monitor Widget to display data transmitted by the Gateway Embedded web page for configuring the Gateway and upgrading device firmware The Gateway logs and transmits performance data such as Power system energy production Individual inverter energy production Energy production history daily weekly monthly Xanbus device faults T...

Page 15: ... Gateway has stopped communicating in the network 2 Modbus RS485 LED indicates message transmission between the Gateway and an Internet protocol connected computer The LED blinks during regular operation The LED is on steadily when the Gateway is upgrading device software or the Gateway is in bootloader mode and requires its own software to be loaded See Upgrading Device Firmware on page 3 20 3 An...

Page 16: ...vices reserved for future use 6 Zigbee RJ 11 port do not use not supported at this time CAUTION Equipment damage Although the cables and connectors that connect the Gateway to the Xanbus network are identical to Ethernet cables and connectors the communication interface is not Ethernet It is based on CAN bus and also supplies the Xanbus network devices with DC power The DC power in the Xanbus netw...

Page 17: ...en the Gateway router and computer can be wired or wireless but not both at the same time An Ethernet connection between the Gateway and router or computer is required for initial installation and configuration after which the Gateway can be set to wireless mode and the cable removed Note The following illustrations show the Gateway connected to a single GT Inverter When the Gateway is connected t...

Page 18: ...nbus cable Inverter Gateway Router Home computer with Widget Ethernet Connection Wireless Internet Protocol connection Xanbus cable Inverter Gateway Router Home computer with Widget Ethernet connection Wireless Internet Protocol connection Xanbus cable Inverter Gateway Router Home computer with Widget Wireless Internet Protocol connection www xantrex com ua ...

Page 19: ... Figure 1 7 Wired Network Without Router Figure 1 8 Wireless Network Without Router Important Figure 1 7 and Figure 1 8 are Ad Hoc networks that do not allow access to the Internet For more information see Configuring Wireless Mode on page 3 13 Important The wired connections shown in Figure 1 3 Figure 1 5 and Figure 1 7 are required for initial system configuration Xanbus cable Inverter Gateway H...

Page 20: ...g your router s firewall settings to allow port forwarding can potentially leave your home network open to attacks from external computers Do not change your firewall settings unless you are absolutely sure of how to do it correctly The PORT Forward web site www portforward com has collected information on how to configure most popular routers Xantrex does not provide any guarantees as to the secu...

Page 21: ...2 Installation contains information and procedures to install the Communications Gateway Gateway installation includes mounting the Gateway then connecting it to a computer network and to the Xanbus network www xantrex com ua ...

Page 22: ...necting the Gateway to the Xanbus network also applies power to the Gateway 5 Installing Yahoo Widgets also known as Konfabulator or Yahoo Widget Engine and Solar Monitor Widget on your computer The Solar Monitor Widget displays power system performance data transmitted from the Gateway WARNING Shock and energy hazards Connections to other equipment may require accessing wiring compartments contai...

Page 23: ...a wired Ethernet connection between the Gateway and the Internet router is recommended Important During Gateway configuration you must connect the Gateway to the router or computer with an Ethernet cable After the Gateway has established network connections you can configure the Gateway for wireless mode after which you can remove the cable between the Gateway and the router Table 2 1 Distances Be...

Page 24: ...than 100 m you must verify network integrity using a CANbus network analysis tool such as the Maretron N2KMeter Diagnostic Tool for NMEA2000 compatible networks See Verifying the Xanbus Network on page 2 11 Figure 2 1 Maximum Distances Between Devices 250 kbps Xanbus baud rate Inverter 1 Inverter n Gateway Router Personal Computer Varies with router 90 m 300 ft Wireless 40 m 130 ft CAUTION Equipme...

Page 25: ...or Gateway dimensions see Figure A 1 on page A 3 To mount the Gateway 1 Hold the unit flush and square against the wall panel or horizontal surface If the mounting surface requires pre drilled holes for the screws use the supplied mounting template to mark then drill four holes 2 With a Phillips screwdriver and the supplied 6 screws secure each corner of the Gateway to the mounting surface Outdoor...

Page 26: ...ve GT Inverters if a GT Solar Inverter Monitor is installed or an XW Power System with up to three XW Inverter Chargers two Charge Controllers an AGS SCP and Gateway This is the current maximum size of an XW Power System Future XW releases will allow more than three XW Series Inverter Chargers to operate in a Xanbus network In systems that combine GT and XW inverters treat an XW Series Inverter Ch...

Page 27: ...perly terminated at each end with network terminators If the network is not properly terminated signal quality is degraded and performance on the network is reduced Permanent configuration without terminators is not supported by Xantrex One terminator is included with the Gateway Depending on your network layout this terminator may need to be inserted into another device elsewhere in the network C...

Page 28: ...ting the Network Cables To ensure maximum performance of your network follow these guidelines when routing the network cables Route the cables away from sharp edges that might damage the insulation Figure 2 3 Network Layout Diagram WARNING Shock hazard Do not route the network cables in the same conduit as the AC and DC power cabling When connecting and routing the network cable in the inverter wi...

Page 29: ...otal Xanbus network length shown in Table 2 2 Total Xanbus Network Length on page 2 3 Proper network operation cannot be guaranteed when these distances are exceeded CAUTION Unpredictable device behavior Do not connect one end of the network to the other to make a ring or loop CAUTION Equipment damage Although the cables and connectors that connect the Gateway to the Xanbus network are identical t...

Page 30: ... the guidelines for connecting devices and terminating the network as described in Network Layout on page 2 8 and in Xanbus Network Installation in the XW Power System Installation Guide Figure 2 4 GT Inverter Xanbus RJ 45 Ports Xanbus RJ 45 ports Terminator Figure 2 5 XW Inverter Charger Xanbus Ports CHASSIS GROUND AC SYNC XANBUS BTS AUX POS NEG REFER TO MANUAL 270 1407 01 01 TIGHTENING TORQUE 6 ...

Page 31: ...ar end of the network Make sure there are no long stub connections coming from a Xanbus 3 port T connector if any are used Daisy chain network configuration is the optimal configuration Make sure all cable sections are correct and not shorted anywhere Applying Power to the Gateway The Gateway gets its power from the Xanbus network through the network cable When applying power to the Gateway by con...

Page 32: ... Monitor Widget if it is running If the Widget detects a device dropping off the network due to a disconnected network cable it issues an error message Remove network power from the Gateway by unplugging the Xanbus network cable from the Gateway Do not apply power to the Gateway until the new network devices are completely connected Installing Yahoo Widgets The files and procedures described in th...

Page 33: ...plied CD The Widget file is in the _Widget folder You can also go to www xantrex com gateway and download the latest version of the Widget 2 Paste the widget file to the My Widgets folder This folder is in My Documents Windows XP or Documents Vista For information about starting and using the Solar Monitor Widget see the Solar Monitor Widget User Guide available on the CD supplied with the Gateway...

Page 34: ...Installation 2 14 975 0330 01 01 www xantrex com ua ...

Page 35: ... to configure the Communications Gateway This chapter includes the following topics Configuring the Gateway Viewing the Configuration Web Page Using the Configuration Web Page Resetting the Gateway to Factory Defaults Power System Monitoring on the Internet www xantrex com ua ...

Page 36: ...device discovery process finds the Gateway you can use the Widget to view the Gateway configuration web page See Using the Solar Monitor Widget on page 3 3 If you have multiple Gateways installed on the same network the device discovery process attempts to locate them all You can use the Widget to check which Gateways have been located see the Solar Monitor Widget User Guide If the device discover...

Page 37: ...irst time 1 Right click the Yahoo Widgets icon 2 Click Preferences select Consolidate Widgets then click Save Selecting Consolidate Widgets ensures that all new Widgets move to the My Widgets folder after startup 3 Double click the Solar Monitor Widget file xtSolarMonitor xx xx widget you copied from the CD The Widget opens and requests a password 4 In the password box type a lower case x and pres...

Page 38: ...iguration web page using the Solar Monitor Widget 1 With the Gateway powered and connected with an Ethernet cable to your home network start the Solar Monitor Widget 2 Wait for the Widget to contact the Gateway and enter the password the default password is x The main status screen appears 3 On the Widget click Details The Details drawer extends 4 Under Component Details click Gateway The Gateway ...

Page 39: ... documentation if necessary 3 Navigate to the router page that lists all devices connected to your router For example on the Linksys WRT300N router this can be accessed under Status Local Network then by clicking on DHCP Client Table Other routers may list devices under Hostname Some routers do not show this information at all If that is the case follow the directions in Finding the Gateway IP Add...

Page 40: ...py the Gateway IP address 6 Start the Widget and right click it to view the Widget preferences 7 Under Comm in Widget Preferences clear the Auto detect Device check box Figure 3 4 Finding the Gateway IP Address Figure 3 5 Widget Comm Preferences www xantrex com ua ...

Page 41: ... 9 Click Save 10 On the Widget click Details The Details drawer extends 11 Under Component Details click Gateway Your web browser opens 12 If a password prompt appears enter the password the default password is x and click Sign in The configuration web page opens Figure 3 6 Widget Details Drawer www xantrex com ua ...

Page 42: ...e search box on the Lantronix home page and follow the links to download the application You may need to install Microsoft NET Framework which is available at the same site When running DeviceInstaller a search button in the toolbar can usually find devices with embedded Lantronix products such as the Gateway when nothing else will work Figure 3 7 Gateway Configuration Web Page CAUTION Equipment d...

Page 43: ...ng network time protocol parameters See Configuring Network Time on page 3 15 Mail Configuration selecting and configuring email sent by the Gateway See Configuring Email on page 3 18 Upgrade Device upgrade the firmware of any Xantrex network enabled device in the system Upgrading Device Firmware on page 3 20 Important Set Network and Wireless Configuration first If the Gateway loses connection wi...

Page 44: ...Old Password enter the current password 2 In New Password enter the new password you would like to have Select a secure password by including at least one number and one non numeric character 3 Enter the new password again to confirm it 4 Click Change Password Renaming Devices To rename an inverter or another device 1 In the Select Device list click the device you want to rename 2 In New Device Na...

Page 45: ...values from some of your existing equipment Important Devices operating on the same bus must have the same baud rate You cannot operate devices with different baud rates on the same bus Important Remote upgrade using the Gateway is not supported on systems with a 125 kbps baud rate If you change the baud rate to 125 kbps then you will no longer be able to use the Gateway to upgrade the firmware on...

Page 46: ...igure only the new static Gateway IP address outside the range of addresses supplied by your router Xantrex Gateway Address The Xantrex Gateway Address is the IP address that routers or computers use to connect to the Gateway If necessary enter a static IP address that network devices can use to connect to the Gateway If your home router does not automatically supply addresses to devices on the ne...

Page 47: ...figuring Wireless Mode When configuring wireless network parameters you must enter as much identical information from your existing network as possible Before configuring wireless mode view and record the network wireless settings you are using with your router or computer If the Gateway loses connection while configuring wireless mode the Gateway may have to be reset Follow the procedure describe...

Page 48: ...channels All other channels overlap with 1 6 11 and each other If you see channels 1 2 3 4 5 and 6 in use in a neighborhood then choose channel 11 to get a clear channel because channels 7 through 10 will overlap with channel 6 reducing your data transmission speed Security Selects the security type in use on your wireless network Set this value to be the same as your existing home network Wired E...

Page 49: ...Hex which may not match the key type required by your router For example Linksys routers require a passphrase when WPA TKIP security is selected Encryption Key Configures the encryption key used in the wireless network Set this value to be the same as your existing home network Enter the key as hexadecimal numbers if the Hex Key Type was selected above Enter the key as a string of characters if th...

Page 50: ... Adjust for daylight savings time if it applies in your area When updating the Time Zone Offset and no other Network Time settings select Update Offset Only before changing the Time Zone Offset Use Local Settings When selected Local Date and Local Time settings become available See Figure 3 10 When cleared you can configure the Gateway to use a network time server Important Network time configured...

Page 51: ...s pool ntp org to a server provided by your Internet service provider or to a computer on your local network if it has been configured as an NTP server Figure 3 10 Configuring Local Time Important The Gateway may send a Daily Harvest email when the Local Date is manually set Important The Gateway recognizes an NTP server only when Get Address Dynamically is selected under Network Configuration See...

Page 52: ...uld be the same mail server used for the email program already on your computer for example smtp isp net Server Type Selects the type of email server Select Domain if you use the name of the server such as smtp isp net Select IP if you know the numerical IP address of the server To configure each type of message 1 Enable the message type You can configure the Gateway to send one or more message ty...

Page 53: ...rmittent fault or by the Gateway being repeatedly reset If the messages become a nuisance and the fault does not clear itself disable automatic alarm messages and contact your system installer or dealer Harvest messages Energy Harvest email messages contain detailed power production data and can be sent every day once a week or once a month The Gateway sends harvest email at the same time each day...

Page 54: ...age Version the configuration web page Upgrading the Gateway Two types of upgrade files are available for the Gateway 1 150 0223 0224 0225 xx xx wie 150 0223 xx xx wie English 150 0224 xx xx wie Spanish 150 0225 xx xx wie German This file updates the Gateway configuration web page language Separate files for each language are available on the Gateway Quickstart CD This file enables you to configur...

Page 55: ...elect the firmware upgrade file for the selected device 4 Click Upgrade Resetting the Gateway to Factory Defaults Resetting the Gateway to factory defaults resets all configuration settings and the password For example if the Gateway was configured for wireless operation the reset procedure will return it to wired operation After a reset the Gateway does not clear any of its power harvest history ...

Page 56: ...nternet In order to view power system performance data from any location via the Internet you must change your router firewall settings to allow port forwarding The PORT Forward web site www portforward com has collected information on how to configure port forwarding for most popular routers If you want to monitor your power system on your home network only you do not need to change your firewall...

Page 57: ...ou can find this address range on your router s configuration page Do not use 0 255 or the same number your router uses usually 1 5 On the Gateway configuration web page click Save and Apply 6 In the address bar of the web browser displaying the configuration web page overwrite the last part of the IP address with the number you entered in step 4 Change number in this field Note After restarting t...

Page 58: ... forward to the Gateway IP address a Select your router b From the list of programs select Apache c Follow the instructions to configure Single Port Forwarding for the router You only need to configure forwarding for Port 80 11 From a remote computer outside of your Local Area Network start the Solar Monitor Widget Ensure you are connected to the Internet Enter the new number from the IP Address i...

Page 59: ... Internet service provider ISP assigns your home router may change from time to time This change in external IP address prevents the Widget from locating your home network from a remote location If your ISP assigns a temporary IP address for your router you could try a dynamic domain name system DDNS service to assign a domain name to your router This service can automatically handle the changes t...

Page 60: ...Configuration 3 26 975 0330 01 01 www xantrex com ua ...

Page 61: ...g Chapter 4 Troubleshooting contains reference information you can consult if you have problems using the Communications Gateway This chapter also lists routers that have been tested with the Gateway www xantrex com ua ...

Page 62: ... Gateway is powered on Check connections When the Gateway is powered the Gateway Inverter light should blink Solar Monitor Widget configuration or installation incompatibility Search your Widget program folder for the xantrex_gateway_discovery_PC or _MAC file The Gateway CD also has these files If this discovery program finds the Widget then completely uninstall and reinstall Yahoo Widgets The Gat...

Page 63: ... shows Lost Communication and resetting the Gateway fixes the problem Gateway has a static IP address in the router s DHCP range When using static IP addresses specify an address that will not conflict with the DHCP range Otherwise the router may try to reassign the address and knock the Gateway off the network See Power System Monitoring on the Internet on page 3 22 Wireless communication is lost...

Page 64: ...r server information in your email program s account settings Connect the Gateway to the Xanbus network Gateway email arrives from Unknown sender You have not entered your basic information on the configuration web page On the configuration web page click Home and enter your name and email address Different Logged Fault times are displayed in the Solar Monitor Widget and in Alarm email messages Th...

Page 65: ... Gateway and inverter have not been operating long enough Wait for a period boundary crossing before a graph can be displayed For example wait until at least a full hour has elapsed before the hourly graph displays any data until midnight for daily graph and the first of the month for the monthly graph Your changed settings do not appear on the web page The Upgrade Device section of the web page s...

Page 66: ...mware version 4 00 Xantrex encountered some problems when testing the Gateway with the following routers GigaFast WLAN 11g Router model WF719 CAPR firmware v1 2 5 also sold under other generic names This router works in wired mode only Linksys BEFW11S4 Wireless B hardware version 4 firmware version 1 52 02 This router no longer has active support from Linksys The most recent version of firmware 1 ...

Page 67: ...A Specifications Appendix A Specifications contains electrical mechanical and regulatory specifications for the Communications Gateway www xantrex com ua ...

Page 68: ...us the system total 2 2 years worth of 1 day blocks for each power port of each device in the network plus the system total 3 5 years worth of 15 minute blocks for the system total 4 1 block for the system total over the lifetime of the Gateway Nominal input network voltage 15 Vdc from Xanbus network Minimum operating network voltage 9 Vdc Maximum operating network voltage 16 Vdc Maximum operating...

Page 69: ...ations Dimensions W H D 6 4 1 190 112 45 mm Height including antenna 9 249 mm Weight 0 46 lb 207 g Figure A 1 Gateway Dimensions 11 16 3 8 3 4 3 4 4 3 8 112 3 3 16 81 Ø3 16 4 9 16 15 6 11 16 170 7 1 2 190 1 3 4 45 Dimensions in inches millimeters www xantrex com ua ...

Page 70: ...humidity 5 to 95 non condensing Storage humidity 5 to 95 North America EMC FCC part 15B class B Industry Canada ICES 003 class B Europe Safety EMC Telecom Low Voltage Directive 2006 95 EC EN60950 1 2001 protective class III EMC Directive 2004 108 EC EN55022 A2 2003 EN55024 A2 2003 R TTE Directive 1999 5 EC ETSI EN 301 489 1 ver 1 6 1 ETSI EN 301 489 17 ver 1 2 1 www xantrex com ua ...

Page 71: ...r replacement If Xantrex repairs or replaces a product its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer whichever is greater All replaced products and all parts removed from repaired products become the property of Xantrex Xantrex covers both parts and labor necessary to repair the product and return sh...

Page 72: ...ations or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the Xantrex product specifications including but not limited to high input voltage from generators and lightning strikes c the product if repairs have been done to it other than by Xantrex or its authorized service centers hereafter ASCs d the product if it is used as a component part of a prod...

Page 73: ...UNTRY AND JURISDICTION TO JURISDICTION Return Material Authorization Policy For those products that are not being repaired in the field and are being returned to Xantrex before returning a product directly to Xantrex you must obtain a Return Material Authorization RMA number and the correct factory Ship To address Products must also be shipped prepaid Product shipments will be refused and returned...

Page 74: ...e If the warranty period for your product has expired if the unit was damaged by misuse or incorrect installation if other conditions of the warranty have not been met or if no dated proof of purchase is available your unit may be serviced or replaced for a flat fee To return your product for out of warranty service contact Xantrex Customer Service for a Return Material Authorization RMA number an...

Page 75: ...________ Type of installation e g RV truck _____________________________ Length of time inverter has been installed _____________________________ Battery battery bank size _____________________________ Battery type e g flooded sealed gel cell AGM _____________________________ DC wiring size and length _____________________________ Alarm sounding _____________________________ Description of indicat...

Page 76: ...Warranty and Return WA 6 975 0330 01 01 www xantrex com ua ...

Page 77: ...tion distance between devices 2 3 location 2 3 materials and tools 2 4 mounting 2 5 routing cables 2 8 inverter purchase date WA 5 serial number WA 5 K Konfabulator 2 12 M mechanical specifications A 3 mounting the Gateway 2 5 N network components 2 6 network layout 1 5 2 8 network time 3 15 4 5 network verification 2 11 P password changing 3 10 port forwarding 1 7 3 22 powering the Gateway 2 11 p...

Page 78: ...time 4 5 U upgrading devices 3 20 W warranty terms and conditions WA 1 Widget graphs 4 5 preferences 3 6 system requirements 2 12 wireless mode configuring 3 13 X Xantrex web site vi XW Hybrid Inverter Charger network ports 2 10 Y Yahoo Widgets 2 12 www xantrex com ua ...

Page 79: ...www xantrex com ua ...

Page 80: ... Technology Inc 1 800 670 0707 Tel toll free NA 1 408 987 6030 Tel direct 1 800 994 7828 Fax toll free NA 1 360 925 5143 Fax direct customerservice xantrex com www xantrex com 975 0330 01 01 www xantrex com ua ...

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