Always check the
SIM ID
field in the
Status / Overview
menu for the current SIM status.
Normally, there is the SIM ID number. In the event of an error, one of the following SIM errors is
displayed:
•
No SIM or SIM error
- No SIM or SIM is not active, incorrect SIM, or not inserted correctly,
SIM may not be in contact.
•
Not enough RSSI value
- connect a suitable antenna to the primary antenna connector -
for both antennas for version 4G - for the correct RSSI signal strength value.
•
No NW registration
- The APN name or SIM is not configured or these settings are incorrect
•
Check RSSI
- No antenna connected and / or SIM is incorrectly configured or incorrect.
Check the antenna and SIM again.
SIM card cannot be detected
Turn off the router - unplug the power plug from the
POWER
connector of the device. Then, make
sure that there is a SIM card in the
SIM
slot with the chip facing up and the bevelled corner facing
inward, and then push the card in until it stops. Check with your mobile service provider that the
SIM card is active and ready to use data packet (IP communication).
Restart the router by reconnecting the power connector.
RSSI and CSQ values (signal strength of the cellular network)
If you will receive 99 RSSI and CSQ signal value continuously, that means you have to use another
antenna or move the antenna to another position, whil you will get appropriate signal values at
reception.
