Chapter 7. Troubleshooting
LED activity
Can you see any LED activity (flashin, light)?
After ca. 2 minutes inactivity of the LEDs could mean the router has a failure (configuration or
firmware trouble).
First you should ensure about the router is still under starting / booting phase or not. Please wait
2-3 minutes, then check the LED signals again. If the
LED1..LED2..LED3
are not blinking or does
not lighting then th
e device hasn’t got its power supply or
it has some trouble.
Connect the power source and if it does not helps, ask our support, please.
In case of LED blinking after restart
After ca. 2 minutes of the router start the
LED1
will be blank and the
LED3
starts to flashing by
green
. This signs that the router begins try to connect to the cellular network (logins to the APN
and builds the connection).
After 1 or 2 minutes, the
LED2
must be lighting continuously, which signs the successful modem
network connection and the available ppp (
WAN
) connection.
(in case of 4G version the
LED2
does not lighting here.)
The device is communicating on the network and will send a couple of minutes later proper
RSSI
values and life signals. Meanwhile the
LED1
will flashing once in every 10 seconds - which means
it is operating properly.
Power source
Check router that it can get any power through its microfit connector (
POWER
)
–
power adapter is
connected to the router microfit connector and the adapter to the 230V AC plug.
When it receives 12V DC power, the LED signals will sign it:
all the three LEDs will light for a short
period, then the
LED1
(
green
) will lighting for 2 or 3 minutes, then after that only blinks once in
every 10 seconds. The router is booting and just started.
(Wait for 1-2 minutes, while the router is registering to the wireless network then check the life
signals).
In case of failure, check the power supply connection at the socket plug side and on the microfit
connector at the router side. The top 2-pins of the microfit plugin are wired only, the left pin is the
negative.
