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Platinum Split
BEFORE YOU START
1-800-343-9463
1. Inspect all components prior to installation. If damage is found, please contact your distributor or WhisperKOOL Customer
Service at 1-800-343-9463.
2. The Evaporator Unit and Condensing Unit each require a dedicated 115V, 20-amp circuit. Use a surge protector with the
unit. Do not use a GFI (ground fault interrupter) line.
3. The Evaporator Unit and Condensing Unit require no communication lines unless the system is equipped with a Cold Weather
Start Kit. If the system is equipped with a Cold Weather Start Kit, a low-voltage 18-2 thermostat wire will need to be run
between the Evaporator Unit (Fan Coil Unit) and the Condensing Unit.
4. You are REQUIRED to install a drain line to remove condensation from the Evaporator Unit (Fan Coil Unit).
5.
The warranty is not active until a Warranty Checklist has been received, reviewed, and approved.
6. The system is intended for use in properly designed and constructed wine cellars. Hire a professional wine storage
consultant with a valid contractor’s license to build your wine cellar.
7. WhisperKOOL requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is
recommended.
If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further
questions or concerns, or need assistance, please contact WhisperKOOL’s Customer Service at 1-800-343-9463. Please be sure all
testing has been completed prior to contacting Customer Service. Please have your results ready for your representative.