background image

Part Number: 4604223 — Rev:0

Testing Limit switches

With grill in off position 

1.  Press green button to lower platen.

•  When platen lowers the upper limit switch LED on the 

SIB will change state.

•  When platen stops at home position lower limit switch 

LED should change state.

2.  If the platen passed lower than the switch but does not 

stop then this is due to the UI not seeing an Encoder 
count the platen will now continue until it presses the 
lower kill switch.

Check Hood Height

1.  Go to hood height settings from the settings menu.

2.  Enter hood height settings.

a.  Press on Platen current position box and enter the 

maximum value allowed.

i.  Depending on software this could be 4600 or 5200

ii.  We recommend 4850.

3.  The platen will rise and then stop but the RED DOT will 

stay coloured.

4.  Read the value of platen current position. 

a.  Eg value may say 4637 mils.

5.  This is your maximum hood height before touching the 

kill switch.

6.  Deduct 100 mils from this value and that is your 

maximum Hood height value for that lane.

7.  Set the new value in the hood height setting and press 

apply then end calibration.

Testing kill switches

1.  To check the upper kill switch complete section 1 – 5 of 

“Check hood Height” this proves the upper limit switch 
position.

2.  To set the lower switch enter Gap calibration.

3.  Once you have entered the gap calibration to the point 

that you are able to control the platen height set the 
platen position to -100.

4.  The platen should be able to reach the value.  If it stops 

before the platen drives to -100 mils then the Lower kill 
switch is incorrectly positioned.

5.  Readjust the lower switch position and complete steps 

3-4.

Motor Over current (E2 Error)

Check your SIB version Revision N or higher are newest spec 
Revision M could cause and issue when fitted with a Norgren 
Actuator.

1.  Drive the platen up and down.

a.  Whilst doing this check the LED on the SIB that shows 

over current (E2).

b.  NOTE:

 If this flashes red then the platen is drawing 

excessive current (it may happen under normal 
circumstances on initial movement or as the platen 
starts to angle. 

2.  If this flash is consistent it could be the platen shaft is dry 

and need lubrication.

a.  Remove platen arm to expose shaft carriage block.

b.  Remove the 3 ¼ bolts holding the shaft seal gap.

c. Remove the 2 bolts that hold the platen shaft to the 

actuator.

d.  Remove the actuator clevis pin.

e.  From the top now lift the platen shaft.

i.  It should separate and come out of the bearing with 

the shaft seal still attached.

f.  Clean the grease and carbon from inside the bearing 

and the shaft.

g.  Now apply Nevastane – XMF grease inside the shaft 

tube bearing.  Ensure you cover the top and lower 
bearings

i.  You 

can not

 use the following:

01. Thin spray Grease.

02. WD40.

03. Shake Machine Lube.

3.  Now you need to reassemble the grill.

4.  When reinserting the shaft in the bearing make sure you 

lower it and rotate the shaft to spread as much grease as 
possible.

5.  Do not tighten the 3 x ¼ bolts that hold the shaft seal cap 

on until the platen arm is refitted.

6.  Once reassembled run 5 times up and down then review 

step 1.

7.  If the grill still shows excessive current and triggers the 

Error 2 message, then replace actuator.

 Section 1

 General Information

Summary of Contents for Garland ME-1P

Page 1: ...Part Number 4604223 Rev 0 Gas Electric Clamshell Grill M E G 1P M E G 2P M E G 3PX Next Generation Grill Troubleshooting Guide ...

Page 2: ...ormance and trouble free operation of your equipment Visit our website https clamshell garland group com for manual updates translations or contact information for service agents in your area nWarning Do Not Store Or Use Gasoline Or Other Flammable Vapors Or Liquids In The Vicinity Of This Or Any Other Appliance Never use flammable oil soaked cloths or combustible cleaning solutions for cleaning n...

Page 3: ...ry terminals before operation Connections can become loose during shipment and installation DANGER Do not operate any appliance with a damaged pinched cord or plug All repairs must be performed by a qualified service company DANGER Failure to disconnect the power at the main power supply could result in serious injury or death The power switch DOES NOT disconnect all incoming power DANGER Copper w...

Page 4: ...dly move at any time Turn Grill Off at main switch when cleaning platens as there can be an unexpected movement of the platens CLEARANCE Caution Do not block the supply and return air vents or the air space around the air vents Keep plastic wrappings paper labels etc from being airborne and lodging in the vents Failure to keep the air vents clear will result in unsatisfactory operation of the syst...

Page 5: ...properly secured before operating this equipment nWarning Do not spray aerosols in the vicinity of this appliance while it is in operation nWarning Risk of burns from high temperatures You may get burnt if you touch any of the parts during cooking Surfaces close to the cooking surface including side panels may get hot enough to burn skin Use extreme caution to avoid coming in contact with hot surf...

Page 6: ...hes 9 Motor Over current E2 Error 9 SIB Board LED Location 10 Actuator Motion Test 11 SIB Faults 11 UI not powering 11 UI Freezing not booting or going slow 11 UI Recovery procedure 11 UI Touch screen Calibration 12 Power Supply PCB no power 12 Power supply PCB giving low power Below 24Vdc 12 SSRB Issues 12 Not heating 12 SSRB Revision unknown 13 Level Motor Not adjusting 13 Baumer Sensor Faults 1...

Page 7: ...platen drives to 100 mils then the Lower kill switch is incorrectly positioned 5 Readjust the lower switch position and complete steps 3 4 Motor Over current E2 Error Check your SIB version Revision N or higher are newest spec Revision M could cause and issue when fitted with a Norgren Actuator 1 Drive the platen up and down a Whilst doing this check the LED on the SIB that shows over current E2 b...

Page 8: ...ing normal operation 9 Red DEBUG 4 Data Communication Blinks when SIB software updates lights if error between SIB and UI 10 Green Heartbeat Blinks during normal operation 11 Green 5V Power Constant when power supply connected 12 Green 12V Power Constant when power supply connected 14 Blue Green Button Light when green button is pressed The right most LED at location indicated 17 Amber Upper Lift ...

Page 9: ... UI b Check the RJ45 socket on the SIB and ensure all pins are correctly aligned to match the RJ45 plug 3 If everything looks ok plug UI into another lane to test if it works a If it fails to work replace the UI UI Freezing not booting or going slow 1 If the UI has any of the above it is recommended to install the Recovery software in case there is a corrupt file the recovery process has its own i...

Page 10: ... the front lower corner of the board When adjusting ensure you disconnect the output and measure the voltage for accuracy to 24Vdc before reconnecting the output plug 2 If the voltage is now correct then there is an issue on the 24vDC circuit dragging the voltage down a To isolate the faulting circuit you can start by disconnecting each out put jumper Harness on the SIB Follow the below order and ...

Page 11: ...the fault follows then the SSRB is faulty 6 If the fault is still present it could be an issue with the SIB so follow SIB diagnostics process Level Motor Not adjusting 1 From the screen in the gap calibration screen check the line is within the white box and the rear sensor reeds between 160 310 mils 2 Provided the line is in the white range you can press the up or down arrow a To verify the volta...

Page 12: ...there is a connection by the actuator so check this is correctly connected before assuming a new harness is required h If after the test the sensor still did not change the reading then it is the sensor that is at fault and needs replacing Replacing a Baumer sensor 1 Look at the top of the sensor and note how many threads are visible a Remove the 3 wires noting their position b Loosen the locking ...

Page 13: ... provides the world s top chefs and premier chain operators or growing independents with industry leading equipment and solu ons Our cu ng edge designs and lean manufacturing tac cs are powered by deep knowledge operator insights and culinary exper se All of our products are backed by KitchenCare our a ermarket repair and parts service CLEVELAND CONVOTHERM DELFIELD FITKITCHEN FRYMASTER GARLAND KOL...

Reviews: