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Safety Notices

DEFINITIONS

 DANGER

Indicates a hazardous situation that, if not avoided, will 
result in death or serious injury. This applies to the most 
extreme situations.

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Warning

Indicates a hazardous situation that, if not avoided, could 
result in death or serious injury.

,

Caution

Indicates a hazardous situation that, if not avoided, could 
result in minor or moderate injury. 

Notice

Indicates  information  considered  important,  but  not 
hazard-related  (e.g.  messages  relating  to  property 
damage).  

NOTE: Indicates useful, extra information about the 
procedure you are performing.

DISCLAIMERS

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Warning

Only  trained  and  authorized  service  personnel  or  store 
manager should access the service screens. If changes to 
these  settings  are  made  incorrectly  they  will  cause  the 
unit to malfunction.

,

Caution

Maintenance and servicing work other than cleaning as 
described in this manual must be done by an authorized 
service personnel.

 DANGER

Do not install or operate equipment that has been misused, 
abused,  neglected,  damaged,  or  altered/modified  from 
that of original manufactured specifications.

 DANGER

All utility connections and fixtures must be maintained in 
accordance with local and national codes.

 DANGER

It is the responsibility of the equipment owner to perform 
a  Personal  Protective  Equipment  Hazard  Assessment 
to  ensure  adequate  protection  during  maintenance 
procedures.

 DANGER

The  on-site  supervisor  is  responsible  for  ensuring  that 
operators  are  made  aware  of  the  inherent  dangers  of 
operating this equipment.

NOTE: Proper installation, care and maintenance are 
essential for maximum performance and trouble-free 
operation of your equipment. Visit our website 
https://clamshell.garland-group.com for manual updates, 
translations, or contact information for service agents in your 
area.

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Warning

Do Not Store Or Use Gasoline Or Other Flammable Vapors 
Or Liquids In The Vicinity Of This Or Any Other Appliance. 
Never  use  flammable  oil  soaked  cloths  or  combustible 
cleaning solutions, for cleaning.

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Warning

Do not store combustible materials on the appliance.

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Warning

Warning  labels  mounted  directly  on  the  equipment 
must be observed at all times and kept in a fully legible 
condition.

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Warning

Read this manual thoroughly before operating, installing 
or  performing  maintenance  on  the  equipment.  Failure 
to follow instructions in this manual can cause property 
damage, injury or death.

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Warning

This  appliance  is  not  intended  for  use  by  persons 
(including  children)  with  reduced  physical,  sensory  or 
mental capabilities, or lack of experience and knowledge, 
unless they have been given supervision concerning use 
of the appliance by a person responsible for their safety. 
Do not allow children to play with this appliance.

Notice

Routine  adjustments  and  maintenance  procedures 
outlined in this manual are not covered by the warranty.

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Warning

This  product  contains  chemicals  known  to  the  State  of 
California to cause cancer and/or birth defects or other 
reproductive harm. Operation, installation, and servicing 
of  this  product  could  expose  you  to  airborne  particles 
of  glass-wool  or  ceramic  fibers,  crystalline  silica,  and/
or  carbon  monoxide.    Inhalation  of  airborne  particles 
of glass-wool or ceramic fibers is known to the State of 
California to cause cancer.  Inhalation of carbon monoxide 
is known to the State of California to cause birth defects 
or other reproductive harm.

Summary of Contents for Garland ME-1P

Page 1: ...Part Number 4604223 Rev 0 Gas Electric Clamshell Grill M E G 1P M E G 2P M E G 3PX Next Generation Grill Troubleshooting Guide ...

Page 2: ...ormance and trouble free operation of your equipment Visit our website https clamshell garland group com for manual updates translations or contact information for service agents in your area nWarning Do Not Store Or Use Gasoline Or Other Flammable Vapors Or Liquids In The Vicinity Of This Or Any Other Appliance Never use flammable oil soaked cloths or combustible cleaning solutions for cleaning n...

Page 3: ...ry terminals before operation Connections can become loose during shipment and installation DANGER Do not operate any appliance with a damaged pinched cord or plug All repairs must be performed by a qualified service company DANGER Failure to disconnect the power at the main power supply could result in serious injury or death The power switch DOES NOT disconnect all incoming power DANGER Copper w...

Page 4: ...dly move at any time Turn Grill Off at main switch when cleaning platens as there can be an unexpected movement of the platens CLEARANCE Caution Do not block the supply and return air vents or the air space around the air vents Keep plastic wrappings paper labels etc from being airborne and lodging in the vents Failure to keep the air vents clear will result in unsatisfactory operation of the syst...

Page 5: ...properly secured before operating this equipment nWarning Do not spray aerosols in the vicinity of this appliance while it is in operation nWarning Risk of burns from high temperatures You may get burnt if you touch any of the parts during cooking Surfaces close to the cooking surface including side panels may get hot enough to burn skin Use extreme caution to avoid coming in contact with hot surf...

Page 6: ...hes 9 Motor Over current E2 Error 9 SIB Board LED Location 10 Actuator Motion Test 11 SIB Faults 11 UI not powering 11 UI Freezing not booting or going slow 11 UI Recovery procedure 11 UI Touch screen Calibration 12 Power Supply PCB no power 12 Power supply PCB giving low power Below 24Vdc 12 SSRB Issues 12 Not heating 12 SSRB Revision unknown 13 Level Motor Not adjusting 13 Baumer Sensor Faults 1...

Page 7: ...platen drives to 100 mils then the Lower kill switch is incorrectly positioned 5 Readjust the lower switch position and complete steps 3 4 Motor Over current E2 Error Check your SIB version Revision N or higher are newest spec Revision M could cause and issue when fitted with a Norgren Actuator 1 Drive the platen up and down a Whilst doing this check the LED on the SIB that shows over current E2 b...

Page 8: ...ing normal operation 9 Red DEBUG 4 Data Communication Blinks when SIB software updates lights if error between SIB and UI 10 Green Heartbeat Blinks during normal operation 11 Green 5V Power Constant when power supply connected 12 Green 12V Power Constant when power supply connected 14 Blue Green Button Light when green button is pressed The right most LED at location indicated 17 Amber Upper Lift ...

Page 9: ... UI b Check the RJ45 socket on the SIB and ensure all pins are correctly aligned to match the RJ45 plug 3 If everything looks ok plug UI into another lane to test if it works a If it fails to work replace the UI UI Freezing not booting or going slow 1 If the UI has any of the above it is recommended to install the Recovery software in case there is a corrupt file the recovery process has its own i...

Page 10: ... the front lower corner of the board When adjusting ensure you disconnect the output and measure the voltage for accuracy to 24Vdc before reconnecting the output plug 2 If the voltage is now correct then there is an issue on the 24vDC circuit dragging the voltage down a To isolate the faulting circuit you can start by disconnecting each out put jumper Harness on the SIB Follow the below order and ...

Page 11: ...the fault follows then the SSRB is faulty 6 If the fault is still present it could be an issue with the SIB so follow SIB diagnostics process Level Motor Not adjusting 1 From the screen in the gap calibration screen check the line is within the white box and the rear sensor reeds between 160 310 mils 2 Provided the line is in the white range you can press the up or down arrow a To verify the volta...

Page 12: ...there is a connection by the actuator so check this is correctly connected before assuming a new harness is required h If after the test the sensor still did not change the reading then it is the sensor that is at fault and needs replacing Replacing a Baumer sensor 1 Look at the top of the sensor and note how many threads are visible a Remove the 3 wires noting their position b Loosen the locking ...

Page 13: ... provides the world s top chefs and premier chain operators or growing independents with industry leading equipment and solu ons Our cu ng edge designs and lean manufacturing tac cs are powered by deep knowledge operator insights and culinary exper se All of our products are backed by KitchenCare our a ermarket repair and parts service CLEVELAND CONVOTHERM DELFIELD FITKITCHEN FRYMASTER GARLAND KOL...

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