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10.0 Troubleshooting

10.1 AccUView LED Fault Detection

The AccUView LED performs continuous diagnostic monitoring. In the 

AccUView LED there are three levels of fault detection; warnings, errors 

and failures. Any faults are displayed in a queue form in the bottom row 

of the LCD.

warning

 is simply a screen indication of a problem. No alarms 

are activated. If the desiccant alarm is turned off and the desiccant 

becomes saturated, a screen warning of 

DESC

 will appear. At 

power-up for 30 minutes and at operating temperatures outside of our 

specifications, the %T or ABS reading may flash. When this happens 

the reading may be outside of the stated tolerance.
An 

error

 indicates a fault or a problem that usually can be corrected 

by the operator. These errors consist of lamp low output 

(LAMP)

, 4-20 

mA loop open 

(MA)

, bad 100% T or 0 ABS calibration 

(CAL Err)

bad temperature compensation calibration 

(TECO)

, if desiccant alarm 

activated and replacement required 

(DESC)

, if enabled no flow 

(FLOW)

 

(if equipped with the optional flow switch). An additional message will 

indicate that the ultrasonic transducer is not making contact or the flow 

through has been removed 

(CLN)

. If any of these conditions occurs, 

both alarm relays will be activated and the 4-20 mA output will be held 

at 2 mA. If any of these errors occur the instrument will still display 

readings, however the accuracy is not known and the instruments 

readings should not be trusted.

failure

 is a system fault. This is NOT a problem that the operator can 

correct, and the unit must be returned to the factory for service. These 

failures consist of failures in the CPU, A/D, EEPROM or other devices 

internal to the instrument 

(FAIL)

. If a failure occurs, the instrument will 

not function properly and will display the word FAIL on the lower row, 

both alarm relays will be activated and the 4-20 mA output will be held 

at 2 mA (if 4-20 mA is selected).
If any fault conditions occur, the message indicating the fault will be 

shown on the lower row of the display.

10.2 System FAIL Message

Normally, this condition indicates that the instrument will require servicing. 

Contact either the HF scientific, Technical Service Department or the 

HF scientific, Customer Service Department.

HF scientific 

16260 Airport Park Drive, Suite 140 

Fort Myers, Florida 33913 

Phone: (239) 337-2116 

Fax: (239) 454-0694 

Email: [email protected] 

www.hfscientific.com

10.3 Diagnostic Chart

Symptom

Cause

Cure

Lower display shows 

MA

4-20 mA loop open

Check wiring. See sections 3.3.4 

and 7.2

Lower display shows 

DESC

Desiccant pouch bad

Change desiccant pouch. See 

section 9.2

Lower display shows 

LAMP

LED failed

Replace lamp. Refer to section 9.3

Lower display shows 

FLOW

 

(if flow option installed)

Sample flow has 

stopped

Restore flow.

Lower display shows 

CLN

Ultrasonic cleaning 

failure

Refer to section 8.2

Lower display shows 

CAL 

Err

 after a calibration.

100% T Calibration 

failure

Refer to section 5.2

Lower display shows 

TECO

Temperature 

Compensation 

Calibration failed

Contact HF scientific service dept. 

for more information.

Lower display shows 

FAIL

Major system fault

Refer to section 10.1 and 10.2

Readings are lower than 

expected

(1) Bubbles in solution

(2)  Condensate or 

leaky cuvette

(3)  Flow through 

cuvette dirty

Instrument out of 

calibration

(1)  Ensure that the drain vent is 

open and is not obstructed. See 

section 3.2.2.

(2)  Apply backpressure. See section 

3.2 and figure 4

(3)  For sever cases of bubbles a 

stilling chamber is available. Call 

HF scientific. 

Part# 20106

Check flow through cuvette for 

condensate or leaks.

Clean cuvette. See section 9.1

Recalibrate. Refer to section 5

Readings are erratic

(1) Bubbles in solution

(2)  Debris in flow 

through

(1) See above

(2) Clean debris from cuvette

Readings are lower than 

expected

Instrument out of 

calibration

Recalibrate. Refer to section 5

10.4 Technical and Customer Assistance

If for any reason assistance is needed regarding this instrument please 

do not hesitate to contact either the HF scientific Technical Service 

Department or the HF scientific Customer Service Department. Contact 

information is shown on section 10.2.

Summary of Contents for HF scientific AccUView LED

Page 1: ...e Monitor IS HF AccUViewLED WARNING Read this Manual BEFORE using this equipment Failure to read and follow all safety and use information can result in death serious personal injury property damage o...

Page 2: ...d and passed EN 61326 1 2013 Manufacturer s Name HF scientific inc Manufacturer s Address 16260 Airport Park Drive Suite 140 Fort Myers Florida 33913 Importer s Name Importer s Address Type of Equipme...

Page 3: ...etting the Error Level 11 7 3 Configuring the RS 485 Port 11 7 3 1 Setting the Baud Rate 11 7 3 2 Setting the Address 11 7 4 Configuring the Alarms 11 7 4 1 Alarm 1 12 7 4 2 Alarm 2 12 7 5 Enabling th...

Page 4: ...indicates the items in the monitor shipment Item Quantity AccUView LED Monitor c w Field Terminal Box and Flow Through Assembly 1 Instruction Manual 1 Desiccant Pack 1 Quartz Cuvette with Ultrasonic...

Page 5: ...recommended mounting screws are M6 for the instrument enclosure and M4 3 16 for the field terminal box The AccUView LED is designed to have the field terminal box cradled under the sensor portion of...

Page 6: ...Model 28042 is equipped with a flow switch For this instrument the user connections are equipped with push to connect connections The suitable tubing is polymer or copper tubing with a inch OD These c...

Page 7: ...e While making connections refer to Figure 5 The AccUView LED is not supplied with a power cord 3 3 2 RS 485 The RS 485 Modbus or special protocol half duplex 2 wire digital interface operates with di...

Page 8: ...or the digital output depending on the options selected A flashing display may occur after warm up This is an indication that either the ambient or the water temperature or has changed rapidly During...

Page 9: ...e calibration 7 The upper display will count down the progress of the calibration step 8 The instrument will return to AUTO mode at the end the calibration 9 The shutoff clamp should now be released t...

Page 10: ...n of the AccUView LED will be resumed The AccUView LED will always reset to T and factory defaults after restoring NOTICE 7 0 Instrument Configuration CONFIG mode The instrument has been designed to p...

Page 11: ...rm 1 The alarm function HI LO OFF or Error 2 The alarm set point level at which the alarm activates 3 The delay time for the alarm the time that the set point must be exceeded prior to alarm activatio...

Page 12: ...tionalities is selected a prompt to set the delay times and the set point as with Alarm 1 will be displayed 7 5 Enabling the Security Access The instrument is equipped with a security access If this o...

Page 13: ...The factory 6 second update will extend the LED life to over 5 years The 60 second setting increases LED life to about 14 years but this will delay all updates Change the selected update period using...

Page 14: ...ust be used for the system to operate correctly The system works by sending an ultrasonic frequency through spring connections into a piezo transducer bonded to the bottom of a flow through cuvette Th...

Page 15: ...ed shutoff clamp unscrewing the old cuvette and replacing with a fresh clean one Recalibration will be required for accurate operation 9 2 Replacing or Installing the Desiccant Pouch The AccUView LED...

Page 16: ...the fault will be shown on the lower row of the display 10 2 System FAIL Message Normally this condition indicates that the instrument will require servicing Contact either the HF scientific Technica...

Page 17: ...ly 28474 AccUView LED Version with Flow Alarm Factory Installed Provides an alarm if sample flow is interrupted 28042 Tubing Kit Containing 1 shutoff clamp 1 backpressure valve 2 connecting tubings wi...

Page 18: ...3 500 87 33 3 438 30 17 1 188 147 66 5 813 Note 1 See the mounting instructions in the manual for mounting hardware sizes 2 Provide at least 200mm 8 inches of free space above the sensor for easy rem...

Page 19: ..._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 20: ...ompany shall not be responsible for any incidental special or consequential damages including without limitation lost profits or the cost of repairing or replacing other property which is damaged if t...

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