Page 60
WS2H, WS2HF, and WS3 Manual
Problem
Possible Cause
Solution
14. Err – 1001 = Control
unable to sense motor
movement
a. Motor not inserted fully to
engage pinion, motor wires
broken or disconnected
b. PC Boar
d not properly snapped
into drive bracket
c. Missing reduction gears
d. Damaged or dirty reduction gear
refl ectors
e. Faulty or dirty optics on back of
PC board
a. Disconnect power, make sure motor
is fully engaged, check for broken
wires, make sure two pin connector
on motor is connected to the two
pin connection on the PC
Board
labeled REGEN. Press NEXT and
REGEN buttons for about 3 seconds
to resynchronize software with
piston position.
b. Properly snap PC Board into drive
bracket and then Press NEXT and
REGEN buttons for about 3 seconds
to resynchronize software with
piston position.
c. Replace missing gears
d. Clean or replace reduction gear
e. Clean or replace PC Board
15. Err – 1002 = Control valve
motor ran too short and
was unable to fi nd the
next cycle position and
stalled
a. Foreign material is lodged in
control valve
b. Mechanical binding
c. Main white drive gear too tight
d. Improper voltage being
delivered to PC Board
a. Open up control valve and pull out
piston assembly and seal/ stack
assembly for inspection. Press
NEXT and REGEN buttons for about
3 seconds to resynchronize software
with piston position.
b. Check piston and seal/ stack
assembly, check reduction gears,
check drive bracket and main drive
gear interface. Press NEXT and
REGEN buttons for about 3 seconds
to resynchronize software with
piston position. Check that pinion is
not pressed up tight against motor.
c. Loosen main drive gear. Press NEXT
and REGEN buttons for about 3
seconds to resynchronize software
with piston position. Verify free
motion by rotating main drive gear
by hand, driving piston in and out.
d. Verify that proper volta
ge is being
supplied. Press NEXT and REGEN
buttons for about 3 seconds to
resynchronize software with piston
position.
