WS2H, WS2HF, and WS3 Manual
Page
57
1. No Display on POD
a. No power at electric outlet
b. Control valve Power Adapter
not plugged into outlet or power
cord end not connected to PC
board
c. Improper power supply
d. Poor connection between POD
connector and PC Board.
e. Defective Power Adapter
f. Defective PC Board
a. Repair outlet or use working outlet
b. Plug Power Adapter into outlet or
connect power cord end to PC
Board connection
c. Verify proper voltage is being
delivered to PC Board
d. Check connector on POD, possible
broken wire or terminal pin not
inserted properly in connector.
Clean pins on PC Board by plugging
and unplugging the POD connector
a few times to remove excess
protective coating.
e. Replace Power Adapter
f. Replace PC Board
2. POD does not display
correct time of day
a. Power Adapter plugged into
electric outlet controlled by light
switch
b. Tripped breaker switch and/or
tripped GFI
c. Power outage
d. Defective PC Board
a. Use uninterrupted outlet
b. Reset breaker switch and/ or GFI
switch
c. Reset time of day
d. Replace PC Board
3. Display does not indicate
that water is fl owing. Refer
to user instructions for how
the display indicates water
is fl owing
a. Bypass/ isolation valve in
bypass position
b. Meter is not connected to meter
connection on PC Board
c. Restricted/ stalled meter turbine
d. Meter wire not installed securely
into three pin connector
e. Defective meter
f. Defective PC Board
a. Turn bypass/isolation handles to
place in service position
b. Connect meter to three pin
connection labeled FLOW on PC
Board
c. Remove meter and check for
rotation or foreign material
d. Verify meter cable wires are installed
securely into three pin connector
labeled FLOW
e. Replace meter
f. Replace PC Board
4. Control valve regenerates
at wrong time of day
a. Power outage
b. Time of day not set correctly
c. Time of regeneration set
incorrectly
d. Control valve set at “on 0”
(immediate regeneration)
a. Reset time of day.
b. Reset to correct time of day
c. Reset regeneration time
d. Check programming setting and
reset to dEL (for a delayed regen
time)
5. Time of day fl ashes on and
off
a. Power outage occurred
a. Test voltage of Lithium Coin Cell
Battery (new battery 3.0v+, dead
battery 2.75vdc) Replace battery if
needed and reset time of day.
6. Control valve does not
regenerate automatically
when the REGEN button is
depressed and held.
a.
Defective PC Board
b. For the case of systems,
another unit in regen would not
allow another unit to go into
regeneration
.
a. Replace PC Board
b. Wait for unit in regeneration to fi nish
Problem
Possible Cause
Solution
