Page 62
WS2H, WS2HF, and WS3 Manual
19. Err – 15010 = Motorized
Bypass or MAV for NHBP
valve motor ran too short
(stalled) while trying to
drive
off-line
Motorized Alternating
Valve
= MAV
No Hard Water Bypass
= NHBP
a. Foreign material is lodged in
Motorized Bypass or MAV for
NHBP valve
b. Mechanical binding
a. Open up Motorized Bypass or MAV
for NHBP and check for foreign
material. Press NEXT and REGEN
buttons for about 3 seconds to
resynchronize software with piston
position.
b. Check drive cap assembly or piston
and seal/stack assembly, check
reduction gears, drive gear interface,
and check Motorized Bypass or
MAV for NHBP black drive pinion
on motor. Press NEXT and REGEN
buttons for about 3 seconds to
resynchronize software with piston
position.
20. Err – 15011 = Motorized
Bypass or MAV for NHBP
valve motor ran too short
(stalled) while trying to
drive
on-line
Motorized Alternating
Valve = MAV
No Hard Water Bypass
= NHBP
a. Foreign material is lodged in
Motorized Bypass or MAV for
NHBP valve
b. Mechanical binding
a. Open up Motorized Bypass or MAV
for NHBP and check for foreign
material. Press NEXT and REGEN
buttons for about 3 seconds to
resynchronize software with piston
position.
b. Check drive cap assembly or piston
and seal/ stack assembly, check
reduction gears, drive gear interface,
and check Motorized Bypass or
MAV for NHBP black drive pinion
on motor. Press NEXT and REGEN
buttons for about 3 seconds to
resynchronize software with piston
position.
Problem
Possible Cause
Solution
