Watchguard Firebox X20E, User Manual

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User Guide 225
Configuring IPSec Mobile User VPN
3
Right-click the ZoneAlarm icon shown at right.
4
Select Shutdown ZoneAlarm .
The ZoneAlarm dialog box appears.
5
Click Yes .
I am asked for my network login information even when I am not
connected to the network.
When you start your computer, you must type your Windows network user name, password, and
domain. It is very important that you type this information correctly. Windows keeps this information
for use by network adapters and network applications. When you connect through the IPSec MUVPN
client, your computer uses this information to connect to the company network.
I am not asked for my user name and password when I turn my computer
on.
The ZoneAlarm personal firewall application can cause this problem. ZoneAlarm keeps your computer
secure from unauthorized incoming and outgoing traffic. It can also prevent your computer from send-
ing its network information. This prevents your computer from sending the login information. Make
sure you turn off ZoneAlarm each time you disconnect the MUVPN connection.
Is the IPSec MUVPN tunnel working?
The MUVPN client icon appears in the Windows desktop system tray when the software application is
started. The MUVPN client shows a key in the icon when the client is connected.
To test the connection, ping a computer on your company network.
•
Select Start > Run . Type cmd and click OK . At the command prompt, type ping and the IP
address of a computer on your company network.
My mapped drives have a red X through them.
Windows NT and 2000 examine and map network drives automatically when the computer starts.
Because you cannot create a remote session with the company network before the computer starts,
this procedure fails, which causes a red X to appear on the drive icons. To correct this problem, start a
MUVPN tunnel and open the network drive. The red X for that drive disappears.
How do I map a network drive?
Because of a Windows operating system limitation, mapped network drives must be mapped again
when you work remotely. To map a network drive again from the Windows desktop:
1
Right-click Network Neighborhood .
2
Select Map Network Drive .
The Map Network Drive window appears.
3
Use the drop-down list to select a drive letter. Select a drive from the drop-down list or type a
network drive path.
4
Click OK .
The mapped drive appears in the My Computer window. Even if you select the Reconnect at Logon
check box, the mapped drive appears when you start your computer only if the computer is directly
connected to the network.