Wacom Bamboo CTH-470 User Manual Download

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PROBLEMS WITH YOUR BAMBOO?

Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do
the following:

1. If the tablet driver failed to load properly, first perform the recommended action in any error message

that may appear on your screen. If that does not solve the problem, review the troubleshooting
procedures in this chapter.

2. Look in the

troubleshooting tables

. Your problem may be described there and you can try the solution

offered.

3. Open the Wacom tablet Read Me file and look for any information updates.

4. Check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.

5. If you are having a compatibility conflict between Bamboo and a new hardware or software product,

see

obtaining driver downloads

for information on downloading an updated software driver. Wacom

periodically updates the software driver to maintain compatibility with new products.

6. Test your tablet and pen. See

testing your tablet

and

testing a pen

7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact

Wacom for Technical Support. See

technical support options

and the Read Me file for information on

where to obtain support for your region.

Testing your tablet
Testing a pen
Troubleshooting tables
Technical support options
Obtaining driver downloads

Summary of Contents for Bamboo CTH-470

Page 1: ...l Bamboo CTH 470 CTH 670 Bamboo Pen CTL 470 Setting up Navigating with touch Customizing touch Using the ExpressKeys Using a pen Customizing a pen Going Wireless Troubleshooting Contents Index Content...

Page 2: ...into the market of the applicable Wacom product Bamboo is a trademark and Wacom is a registered trademark of Wacom Co Ltd Adobe and Photoshop are either registered trademarks or trademarks of Adobe Sy...

Page 3: ...Keys 37 CUSTOMIZING YOUR BAMBOO 38 Opening the control panel 38 Control panel overview 39 Customize your touch experience 40 Setting the touch options 40 Setting the touch functions 41 Disabling touch...

Page 4: ...tion problems 78 Windows specific problems 80 Mac specific problems 81 Technical support options 83 Obtaining driver downloads 84 APPENDIX 85 Caring for Bamboo 85 Replacing the pen nib 86 Bamboo Dock...

Page 5: ...re or operating system or information about your application software Your best source for this information is the set of manuals and discs that came with your hardware operating system or application...

Page 6: ...sed with other Wacom tablets or a previous version Bamboo tablet Identify your tablet model Bamboo tablet Bamboo Pen tablet Pen Pen holder IDENTIFY YOUR TABLET MODEL Each tablet model within the Bambo...

Page 7: ...rap the cable around the tablet Bamboo small tablet shown Pen holder Status LED Glows blue when Bamboo is connected to an active USB port Brightens when you touch the active area or press an ExpressKe...

Page 8: ...cable when storing Bamboo Do not wrap the cable around the tablet Bamboo Pen Status LED Glows blue when Bamboo is connected to an active USB port Brightens when using the pen Pen holder Active area Th...

Page 9: ...r desk The eraser end of the pen should be inserted first into the loop To maintain the sensitivity of your pen do not store it in a container where it will rest on the tip or eraser Leaving the pen o...

Page 10: ...intain a good posture at all times Use a gentle grip when working with the pen Periodically shift your gaze from your computer and focus on other objects within the room This will help to relax your e...

Page 11: ...ce with Bamboo Annotation Simplify document reviews by using the pen to digitally mark up and annotate documents Presentation Swipe three fingers across the tablet surface to quickly move between slid...

Page 12: ...creens the tablet uses the default orientation you chose during the install process To change the default orientation you must re install the tablet driver Right handed operation Open the Bamboo contr...

Page 13: ...creen pointer Click or right click Scroll or zoom Move between pages in most web browsers and document or picture viewers Switch between applications and perform other desktop functions Learn about th...

Page 14: ...he pen works only on the active area of the tablet Wherever you place the pen on the tablet the screen pointer will jump to the corresponding point on the screen The screen pointer indicates pen posit...

Page 15: ...system for use with multiple monitors Tips You can customize the tablet to map to a single monitor or to a portion of the monitor area See setting the tablet mapping When your system is configured wit...

Page 16: ...ctive area However placing your fingers too closely together may be interpreted by the tablet as input from a single finger or the tablet may confuse which finger initiated or performed an action or g...

Page 17: ...rs to perform different functions Pan Touch the tablet surface with two fingers and move them in the same direction Swipe Touch the tablet surface with three or four fingers and move them in a horizon...

Page 18: ...ic actions enable you to navigate and perform typical mouse operations Gestures enable you to scroll zoom rotate and perform other functions Some gestures may provide a visual cue on your display scre...

Page 19: ...nd slide your finger across the tablet surface TAP TO CLICK Click single finger tap Using a single finger track to an item Lift your finger and tap to select Alternatively track to an item and then pr...

Page 20: ...n continuing to move your finger across the tablet surface Release the ExpressKey to release the item Tips You can select and drag multiple items on the system desktop Windows Press the CTRL or SHIFT...

Page 21: ...ing the selection To do this lift the first finger and move your second finger to a new position Then again touch the first finger to the tablet and continue to drag with both fingers Lift your thumb...

Page 22: ...motion Scroll left by moving your fingers in a leftward motion Scroll right by moving your fingers in a rightward motion Tips Flick your fingers at the end of the gesture to continue scrolling for a s...

Page 23: ...gers in a downward motion Note Fast scrolling works only for vertical scrolling ZOOM Zoom First place two fingers on the tablet surface Zoom in by moving expanding your fingers away from one another Z...

Page 24: ...the application you are working with For example rotation may work smoothly in 90 degree increments or not at all Rotate rotate around finger Place two fingers diagonally on the tablet surface Keep o...

Page 25: ...Swiping is similar to using the right and left arrow keys in document viewers Use the swipe gestures to page forward or back in most web browsers SWIPE UP FOR MISSION CONTROL Mission Control swipe up...

Page 26: ...o highlight an application Tap to select an application Windows XP Using four fingers move them left or right to open the application switcher Swipe your fingers again to open the next application in...

Page 27: ...oving downward to select applications to the left or move upward to select applications to the right Lift any finger to dismiss Flip 3D Mac Your first swipe opens Expos Swipe down again to close Expos...

Page 28: ...port both pen and touch input the pen disengages touch input whenever the pen tip or eraser when equipped is within the tablet proximity range Lift the pen and your hand away from the tablet active ar...

Page 29: ...on the tip or eraser when equipped Leaving the pen on the tablet may interfere with screen cursor positioning when using other pointing devices or may prevent your computer from going to sleep USING T...

Page 30: ...Do this without touching the tablet surface but while still keeping the pen tip within proximity of the tablet To select an icon or folder use your pen to position the screen cursor over the object Pr...

Page 31: ...pen position and follows the movement of the pen across the tablet surface This is the default setting for the pen In mouse mode you move the cursor with a pick up and slide motion similar to using a...

Page 32: ...lder icon by moving the screen cursor over the icon and pressing down on the pen tip The folder should highlight when you press If CLICK SOUND is selected in the Bamboo control panel and your computer...

Page 33: ...is easier than tapping twice with the pen tip Upper RIGHT CLICK Lower PAN SCROLL PAN SCROLL lets you position a document or image in any direction within the active window simply by pressing the pen b...

Page 34: ...characteristics can be controlled much better by the pen s pressure sensitivity You can vary line width blend colors and change opacity with the pressure you exert upon the pen To write ink or draw wi...

Page 35: ...select and delete text or spreadsheet cells within an application In supporting text applications use the eraser to select text then lift the eraser from the tablet to delete the text You can erase in...

Page 36: ...id intersection 3 Draw an X at each grid intersection 4 Clear your screen and make a simple drawing of your own The more you use your pen the easier writing drawing and navigation will become CUSTOMIZ...

Page 37: ...ExpressKeys Set a key to a commonly used keyboard shortcut Set a key to launch a commonly used file or application such as your email program Choose from any of the other available functions Note The...

Page 38: ...dows START button and choose ALL PROGRAMS Then select BAMBOO and choose the BAMBOO PREFERENCES option Mac Open SYSTEM PREFERENCES from either the Dock the Apple menu or from the APPLICATIONS folder Th...

Page 39: ...moments Your keyboard tab and arrow keys can also be used to navigate the control panel The following sections provide detailed information about each control panel tab and some of the more advanced c...

Page 40: ...ing Choose a SLOW speed to move the screen cursor at a slower rate with more finger motion Choose a FAST speed to move the screen cursor quickly with less motion Sets the acceleration level of the scr...

Page 41: ...d So that you may work in different ways some functions such as a right click can be performed using different actions or gestures See also navigating with touch Windows screen capture shown Available...

Page 42: ...TIONS tab to disable and enable touch input Deselect to disable touch input You can still work with the ExpressKeys and pen Select to ENABLE TOUCH INPUT This option can also be changed by pressing an...

Page 43: ...mize Bamboo for the way you like to interact with your tablet and computer when using pen input Note If you have more than one Bamboo pen for example a standard pen and a premium pen any changes you m...

Page 44: ...ressure needed to click draw or ink Tips Use a soft TIP FEEL to reach the full pressure range with a lighter touch In some applications a soft pressure setting can make the pen overreact causing any s...

Page 45: ...button Tip To make double clicking easier set a pen button to double click automatically by selecting DOUBLE CLICK Choose HOVER CLICK to perform click functions without touching the pen tip to the ta...

Page 46: ...screen cursor moves PEN MODE sets the cursor movement to correspond with the position of your pen on the tablet Wherever you place your pen on the tablet the cursor will jump to a corresponding point...

Page 47: ...efault setting PORTION A portion of the tablet area is mapped Click SET to define the portion of tablet area Note Although Bamboo is optimized for use with 16 10 aspect ratio displays the default sett...

Page 48: ...for defining a portion of the display Drag corners of the foreground graphic to select the screen area Select the CLICK TO DEFINE SCREEN AREA button and move the screen cursor to select the screen ar...

Page 49: ...sor acceleration when in mouse mode Sets the screen cursor tracking speed when in mouse mode Notes The dialog box will also appear when you set a button to MODE TOGGLE Only one acceleration and speed...

Page 50: ...led If you want to change the default orientation you must reinstall the driver See configuring the tablet orientation EXPRESSKEYS Use the pull down menus to choose a function that will be performed w...

Page 51: ...ion Click to choose options in the menu To close the Pop up Menu without making a selection click outside of the menu Displays functions that have been added to the Pop up Menu To change the order of...

Page 52: ...ablet mapping to the next display in sequence All monitors are selected in the toggle sequence The base mapping is the tablet and display mapping defined in the PEN MODE DETAILS dialog By default this...

Page 53: ...click lock Click lock is useful for dragging objects or selecting blocks of text 4TH CLICK Simulates a 4th mouse button click 5TH CLICK Simulates a 5th mouse button click BACK Simulates the BACK comma...

Page 54: ...keys can be selected as a defined keystroke they cannot be used to select OK You must use your pen to click on the OK button Enter a name for the keystroke definition The name will be displayed with t...

Page 55: ...and screen cursor between different displays when you press an ExpressKey that has been assigned this function See working with Display Toggle SWITCH APPLICATIONS Brings up the application switching d...

Page 56: ...ng with Ink TABLET PC TABLET PC INPUT PANEL Tablet PCs and Windows systems that support the Tablet PC Input Panel Opens the Tablet PC Input Panel when you press a tool button set to this function JOUR...

Page 57: ...rent pressure level until the button is released For example you can paint with pressure sensitivity until you reach the brush size that you like You can then press the button and continue painting wi...

Page 58: ...eless receiver storage WIRELESS ACCESSORY COMPONENTS The Wacom wireless accessory kit includes the following components To install the kit see wireless setup Rechargeable battery Lithium Ion Li Ion In...

Page 59: ...connection Optimizing the wireless connection A Install the battery Align contacts B as shown and press into place See also replacing the battery Install the wireless module Lift away and remove the w...

Page 60: ...le is disconnected the tablet searches and connects to the wireless receiver within 4 seconds If the receiver is not found then the tablet enters sleep mode USB connection deactivates wireless mode an...

Page 61: ...y high reliability or where the use of a wireless device may cause interference Wireless operation may interfere with or cause other electronic devices to malfunction or other wireless devices may int...

Page 62: ...ctions in the radio wave path excessive distance from the computer or a combination of the above To improve the wireless connection and optimize tablet performance Remove any metallic objects that may...

Page 63: ...cable between Bamboo and a primary USB port located directly on your computer or to a powered USB hub The battery charges whenever the cable is connected and the battery is not fully charged For ever...

Page 64: ...battery charging Green USB cable connected and tablet battery fully charged Off USB cable connected tablet is in USB suspend mode or USB connecting state USB cable disconnected no charging activity T...

Page 65: ...time parameter can be adjusted in the Bamboo control panel See battery and wireless connection status Depending on your tablet model wake from power saving mode by touching the tablet pressing an Expr...

Page 66: ...rotection circuit within the battery prevents any charging If a battery with a low charge remains in the tablet for an extended period of time the small trickle of current used by the tablet may disch...

Page 67: ...the USB cable and charge the battery for optimum performance See charging the battery Important When replacing the battery be careful not to drop it on hard surfaces The battery can be damaged interna...

Page 68: ...blet body to remove 2 Use your thumbnail or other suitable non metallic tool to unseat the module You can also use the wireless module spacer that came with your Wacom wireless accessory kit Place the...

Page 69: ...et To store the receiver in the tablet 1 Use your fingernail or other suitable non metallic tool to open the wireless receiver storage compartment 2 As you open the receiver storage door slide the wir...

Page 70: ...4 Check the product FAQs Frequently Asked Questions on the Wacom web site for your region 5 If you are having a compatibility conflict between Bamboo and a new hardware or software product see obtain...

Page 71: ...erly installed See wireless setup Check the battery power See battery and wireless connection status If the battery charge is low connect the USB cable and charge the battery See charging the battery...

Page 72: ...le touch input off and on Press the second from top key to open Bamboo Dock if installed Position the screen cursor over an item such as an empty folder on your desktop and press the third ExpressKey...

Page 73: ...applying pressure to the pen tip hold the pen tip within approximately 7 mm 0 28 inch of the tablet surface and press each pen button in turn For each button press the status LED should provide a vis...

Page 74: ...to an active USB port and that the hub is active If using Bamboo in wireless mode see also wireless connection problems The computer does not go to sleep When you are not using the pen remove it from...

Page 75: ...If you hold your fingers too close together the tablet may not recognize them as being separate Try moving your fingers a little further apart Cannot zoom in or zoom out when working with Adobe Photos...

Page 76: ...pabilities within the application or selected tool before the pen will respond as a pressure sensitive tool Verify also that your application supports pressure sensitivity Clicking is difficult Open t...

Page 77: ...g another pointing device Leaving your pen on the tablet may interfere with screen cursor positioning when using other input devices The upper or lower pen button does not work Be sure you press the p...

Page 78: ...ew using the pen on the tablet Switch the wireless module off then back on If the battery charge is low try charging the battery A wireless connection has been made but the tablet does not seem to wor...

Page 79: ...module check the battery status LED Amber indicates the battery is charging Green indicates the battery is fully charged If the LED remains off the battery may be defective Replace the battery 4 If bo...

Page 80: ...ferences In the BAMBOO PREFERENCE FILE UTILITY dialog box click BACKUP and follow the prompts Then use the Bamboo Preference File Utility to delete the tablet preferences as follows Single user Under...

Page 81: ...f a tablet model is not listed check the wireless connection If connected with the provided USB cable Make sure the USB cable is securely connected to an active USB port on your computer or USB hub Ma...

Page 82: ...en backed up for the CURRENT USER or ALL USERS by clicking on RESTORE within the utility Note Do not manually remove the BAMBOO PREFPANE file from the main LIBRARY PREFERENCEPANES folder This file is...

Page 83: ...tact the Wacom support staff for the area where your product was purchased See the tablet Read Me file located on the Bamboo Installation CD for contact information When you call you should be at your...

Page 84: ...glish China Hong Kong Korea Taiwan Thailand Worldwide Web http www wacom com Software updates Worldwide Web http www wacom eu downloads Software updates Worldwide Web http tablet wacom co jp download...

Page 85: ...ace Regular cleaning with a soft damp cloth will help to prolong the life of your tablet surface and pen You can also dampen the cloth using a very mild soap diluted with water Do not use volatile liq...

Page 86: ...barrel of the pen Firmly push the nib until it stops Warning Choking hazard Prevent children from swallowing the pen nib or button part The pen nib or button part may accidentally be pulled out if chi...

Page 87: ...APPLICATIONS folder locate and trash the BAMBOO DOCK folder UNINSTALLING BAMBOO Follow the appropriate procedure below to remove the tablet driver software from your system Important When you remove t...

Page 88: ...open tablet aware applications that you may be running To back up your preferences click BACKUP under MY PREFERENCES To restore preferences that you had previously backed up click RESTORE under MY PRE...

Page 89: ...the REVIEW tab within applicable applications The Windows 7 or Vista Input Panel enables you to use handwriting or an on screen keyboard to directly enter text with your Wacom pen There are different...

Page 90: ...features are disabled in the Windows 7 PEN AND TOUCH or Windows Vista PEN AND INPUT DEVICES control panel PRODUCT INFORMATION To learn more about Bamboo visit the Wacom web site for your region You ca...

Page 91: ...Singapore Taiwan and Korea please visit www BuyWacom com au www BuyWacom com sg www BuyWacom com tw and www BuyWacom co kr respectively In other countries please contact your local dealer or distribut...

Page 92: ...s Eraser aware application A software application that has built in support for the pen eraser These applications take advantage of the eraser in different ways depending on what makes sense for the a...

Page 93: ...creen cursor without having to first find it and then move it across the desktop See also mouse mode Pinch A motion used when navigating with touch Touch the tablet with two fingers spaced slightly ap...

Page 94: ...ed The touch sensor resides within the active area and does not accept pen input Track A motion used when navigating with touch Touch and move a single finger across the tablet surface Twist A motion...

Page 95: ...xpressKeys 37 functions 50 pen 43 acceleration in mouse mode 49 buttons 45 input 36 speed in mouse mode 49 Pop up Menu 51 tablet orientation 50 tip feel 44 touch functions 41 input 40 Digital inking c...

Page 96: ...86 using 28 on tablet 29 pen buttons 33 writing with pressure 34 Pen holder 9 Pointing with pen 30 Pop up Menu customizing 51 Positioning with pen 30 Preferences managing 88 Pressure drawing with 34...

Page 97: ...n input problems 76 tables 74 touch input problems 75 Windows specific problems 80 wireless connection problems 78 Uninstalling tablet software 87 Using Bamboo 16 Windows specific problems troubleshoo...

Page 98: ...OREA CO LTD 1103 Beijing IFC West Tower 1211 12F KGIT Sangam Center No 8 Jianguomenwai Street 1601 Sangam dong Mapo gu Seoul 121 913 Korea Chaoyang District Beijing 100022 Telephone 82 2 557 3894 Chin...

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