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You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Bamboo Utility to work with preferences. Close any open
applications. Open the main A
PPLICATIONS
folder. Then open the
B
AMBOO
folder and run the B
AMBOO
U
TILITY
.
•
It is a good idea to first back up your tablet preferences. In the
Bamboo Utility, select C
URRENT
U
SER
or A
LL
USERS
. Then click
B
ACKUP
... and follow the prompts.
•
Then, delete the tablet preferences as follows:
Single user. When the utility starts, select C
URRENT
USER
and click
R
EMOVE
. Log out, then log back in. When the tablet driver loads it
will create a new preferences file with the factory defaults.
Multiple users. When the utility starts, select A
LL
USERS
and click
R
EMOVE
. Log out, then log back in. When the tablet driver loads it
will create new preferences files with the factory defaults.
You can quickly restore tablet preferences that have been backed up
for the C
URRENT
USER
or A
LL
USERS
by clicking on R
ESTORE
... within the
utility.
Note: Do not manually remove the B
AMBOO
.
PREFPANE
file from the main
L
IBRARY
P
REFERENCE
P
ANES
folder. This file is only to be removed
when uninstalling the tablet software driver, and then only when
using the B
AMBOO
U
TILITY
.
Ink does not work correctly
with the tablet.
There may be a problem with the Ink preferences. Remove the
damaged preference files as follows. They will be re-created when you
enable handwriting recognition.
1. Open S
YSTEM
P
REFERENCES
, choose S
HOW
A
LL
and select I
NK
. Then
turn off handwriting recognition.
2. From the G
O
menu, choose your H
OME
. Open the L
IBRARY
and
P
REFERENCES
folders. Remove the following preferences:
•
COM
.
APPLE
.
INK
.
FRAMEWORK
.
PLIST
•
COM
.
APPLE
.
INK
.
INKPAD
.
PLIST
•
COM
.
APPLE
.
INK
.
INKPAD
.
SKETCH
3. Go back to S
YSTEM
P
REFERENCES
and I
NK
, and then enable
handwriting recognition.
4. Test the Ink function using your tablet and pen.
If this procedure does not resolve your problem with Ink, contact Apple
Support for further assistance. Wacom is not the software
manufacturer for Ink and we are limited in our abilities to support a third
party software application.