• Only refuel with fuels that are suitable for the vehicle
⇒
Fuel types and refuelling
.
• Do not allow the fuel tank to run completely empty.
• Use only suitable engine oil for the vehicle and do not overfill
⇒
Engine oil
.
• Do not tow start the vehicle. Use jump leads
⇒
Jump starting
.
Periodic regeneration
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making
only short journeys.
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan
may run on while the vehicle is moving or when the engine has been switched off.
During the periodic regeneration process, the
yellow
indicator lamp
does not light
up.
Troubleshooting
First read and observe the introductoryinformation and safety warnings
⇒
Introduction
Irregular engine running and malfunctions
If the engine shows signs of irregular running or malfunctions while you are driving, this may mean
that the fuel is of poor quality. Reduce speed immediately. Drive to nearest qualified workshop at
medium engine speeds and low loads on the engine.
If these symptoms occur directly after refuelling, switch off the engine immediately to avoid any
subsequent damage. You should obtain professional assistance.
Warning and indicator lamps
Lights up together with the red warning lamp
: fault in the selective catalytic reduction
system.
The engine cannot be restarted!
Drive straight to a qualified workshop without switching
off the engine and have the system checked
⇒
.
AdBlue level too low.
The engine cannot
be restarted!
Switch off the vehicle and refill the AdBlue minimum quantity according to
⇒
Emission control with AdBlue
⇒
.
Lights up together with the yellow warning lamp
: the selective catalytic reduction system is faulty or not filled with standard-compliant
AdBlue . Drive immediately to a qualified workshop and have the system checked.
AdBlue
level too low. Refill AdBlue within the displayed remaining range in accordance with
⇒
Emission
control with AdBlue
⇒
.
The particulate filter is saturated with soot and requires
regeneration. Driving at speeds between 50 - 120 km/h (31 - 75 mph) will support regeneration.
Observe the relevant speed limits and the gear recommendation. The indicator lamp goes out
automatically when the particulate filter has been regenerated. If the indicator lamp is still lit up after
driving for around 30 minutes, seek expert assistance immediately.
Lit up:
malfunction. Have
the engine checked by a qualified workshop.
Flashing:
misfiring, which damages the catalytic
converter. Drive immediately to the nearest qualified workshop and have the engine checked.
There may be engine faults and fuel consumption may be higher if the indicator lamps are lit
up or flashing.
Colour display only on an instrument cluster with colour display.
Fuel standards
Petrol
Vehicles with a petrol engine must be run on petrol in compliance with the European standard
EN 228 or the German standard DIN 51626-1
⇒
.
Where petrol complying with the specified standard is not available, Volkswagen dealerships will
have information on what fuels are suitable for the vehicle.
1)
®
®
®
®
®
®
®
If the AdBlue level is too low, the vehicle cannot be restarted after the ignition has been
switched off. Starting with jump leads is also not possible.
• Refill AdBlue at the latest when the remaining distance reaches approximately
1,000 km.
• Never allow the AdBlue tank to run empty.
NOTICE
®
®
®
1)
